Top Rated ChatBot Alternatives
21 ChatBot Reviews
Overall Review Sentiment for ChatBot
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The chatbot chats casually as it makes us feel like a real conversation with humans, and it's pretty impressive as it adapts to all tones seamlessly and it's easy to access Review collected by and hosted on G2.com.
Sometimes the chatbot response feels like as its too formal and scripted Review collected by and hosted on G2.com.
What really stands out for me is the user-friendly no code chatbot builder. Its flow based and simple to do conversation design. Navigating through the platform and integration is super easy. the customization options are pretty rad. Being able to tailor the chatbot's responses to match the brand's tone and style is a sweet touch. Review collected by and hosted on G2.com.
Even though chatbot.com has some great stuff going on, there are a couple of things that might raise concern. I created chatbot for facebook but when I reached to support team for issues, I didn't get better response . They said that they are not open for call support. Also, the pricing can be a bit on the higher side, which might not be the best fit for smaller budgets. Review collected by and hosted on G2.com.
ChatBot helps you to have human-like conversations with your clients and customer. The front desk job can be eliminated via the use of a chatbot. It can be the voice of companies and work multiple sessions. Review collected by and hosted on G2.com.
You need to take care of which kind of voice you want to depict for your business whether gentle, loud, etc. Make it as efficient to deliver high customer engagement. Review collected by and hosted on G2.com.
Great workflow builder with a variety of features.
Strong customisation.
Good API integration and workarounds should you not wish to integrate into CRM systems.
Analytics generated through integration are very useful.
Integration into LiveChat.
Good value.
Easy learning curve.
Very east to embed into websites.
Good looking bot. Review collected by and hosted on G2.com.
There's a lot more intelligent tools out there, this feels more entry-level or a good addition for LiveChat.
Learning aspects were manual at time of our configuration with no AI supporting further learning.
Not enough configuration around the bot display to end users.
Would be nice to integrate additional items at pop-up of chat bot such as a status page/uptime through third parties. Review collected by and hosted on G2.com.
Easy to set up, beginner-friendly, good AI, easy to train, and has some cool features which other software don't offer, that's the main reason going with this software. Review collected by and hosted on G2.com.
Expensive compared to other better alternatives; for live chat, you have to buy a separate live-chat subscription which is costly too. Review collected by and hosted on G2.com.
Chatbot is an easy way to set up a bot that can answer customer's questions, give information about your business, get customer information such as emails and phone numbers.
Easy integration with you landing page and facebook. Review collected by and hosted on G2.com.
It's not linked to WhatsApp. I use it with my landing page and Facebook community, but not integrated with WhatsApp yet. Review collected by and hosted on G2.com.
Esta herramienta permite configurar respuestas automáticas en los chat, Messenger, WhatsApp, Slack, Livechat, entre otros. Es fácil de usar y posee gran rendimiento. Review collected by and hosted on G2.com.
No hay nada negativo en esta plataforma. Review collected by and hosted on G2.com.
I love how easily you can integrate Chatbot into Livechat. From there you can easily create presets to respond to customers inquiries. Review collected by and hosted on G2.com.
I dislike that ChatBot doesn’t have a machine learning mechanic, if it comes across something it doesn’t understand it’s flat out tell the person to rephrase it. Making it seem inauthentic. Review collected by and hosted on G2.com.
I love that ChatBot is easily intergrated into LiveChat, it make connecting to your website easy. I also love how easy it is to use Chatbot to build a flow chart of conversations to gather keywords and answer responses of the customer. From that we can either help them solve their problem or generate a lead. Review collected by and hosted on G2.com.
I dislike that it's not easy for chatbot to identify certian phrases that are connected to others. This may force it to go to the default response, and from that point it loses the immersion that you are talking to a real person. Review collected by and hosted on G2.com.
