141 ChartHop Reviews
Overall Review Sentiment for ChartHop
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ChartHop is an agile solution that can help bring your strategy to life. I’ve used ChartHop at three prior companies, and I love that I can come up with a People Strategy that is creative and I can leverage ChartHop to bring that strategy to life. The tool has allowed me to take those creative ideas and implement them into actionable people processes. ChartHops apporach aligns with my strategy. It is a really creative platform. If you have a particular way of doing things, it can almost always be done with ChartHop. Review collected by and hosted on G2.com.
Nothing comes to mind. Every time we’ve encountered something the ChartHop team has been really responsive to the feedback and helped us get what we need quickly. Review collected by and hosted on G2.com.
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ChartHop is absolutely critical to us. It’s a huge time saver and ensures we’re on top of everything. Thanks to ChartHop, we’re not in out-of-control spreadsheets. It’s our source of truth that allows us to be completely accurate. Because of that, we have more time to be proactive and strategic versus constantly reacting to changes happening throughout the company.
What really sets ChartHop apart is the ability to mold it to whatever you want it to be. We can make ChartHop ours by updating surveys however we want, collecting whatever data we want in a variety of ways, and the list goes on. There’s just not another solution out there that can do that. Review collected by and hosted on G2.com.
There’s a lot you can do with ChartHop out of the box, but if you want to really configure it to specific situations, there’s a learning curve for admins in terms of how to best do that. But once you do it, you can totally flourish with ChartHop and really do anything you want quickly and easily. Review collected by and hosted on G2.com.
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I like that you use the products in the tool that you need but you don't need to use the whole suite (or pay for it) if you won't get value from it or if you already have other systems supporting the business in that role.
Customer Service is excellent and responsive.
Supports us managing merit cycles across the world in an easy to use way and make a complex process much easier.
Finding ways to automate and simplify processes between existing systems has been a huge win for us. We were also able to consolidate some of other systems as ChartHop got further integrated. Review collected by and hosted on G2.com.
The upside is the customization. The downside is the customization.
You need someone on your team who is going to understand the technical side of the system and how it works. For executives low on detail, they can get frustrated by the complexity of their own enviornments and the trade offs for giving them 'exactly what they want'. I recommend trying to influence internal teams on making it as simple as possible to operate and use.
Dashboarding and reporting feels like it could be improved somewhat to have pre-built boards that incorporate all their features that make it a little more plug and play for teams starting out with the software. Review collected by and hosted on G2.com.
most amazing, helpful and upsides of having and using this tool is that I can able to get all the info, details like about myself, Org structures and hierarchy, org docs, etc..
Also its integration with Slack is helpful for the communication updates. Review collected by and hosted on G2.com.
I have no comments for the dislikes about this product as I don’t use that much.
Great and appealing UI/UX.. Review collected by and hosted on G2.com.
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We like that ChartHop allows us to customize reporting, dashboards, and actions and houses all of our employee data in an employee-facing system. It has also been a tremendous help that we can conduct our performance and compensation reviews in ChartHop. Review collected by and hosted on G2.com.
There are system limitations with ChartHop and how it flows/speaks to ADP (our HRIS). This has sometimes created additional work for our team, but the result is always good. Review collected by and hosted on G2.com.
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I am able to see where I stand, and details about my tenure, my pay transparency, my company as a whole, what official documents I have in possession in the Company, my employee ID, and everything that relates to my professional career. I use it to view changes after PDPs, and also get a clear view of what changed in my role. Review collected by and hosted on G2.com.
Nothing as much, the UI is too fluid and easy to navigate. Review collected by and hosted on G2.com.
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Visual organizational charts provide comprehensive views of workforce data. The UI is easy to use and simple. Review collected by and hosted on G2.com.
There is nothing to dislike except the occasional lag. Review collected by and hosted on G2.com.
ChartHop helps us run our business smarter. It brings context to all of our people data for more informed decisions.
With ChartHop, you have the ability to build dashboards, you have scenario planning which is super helpful for org design and M&A, and it's a solution that connects to a lot of other tools for centralized data and insights.
On top of that, the team has done a great job of iterating the platform over time. I’ve implemented ChartHop at two different companies now, and to see how they continue to listen to feedback and make improvements is impressive. We can really trust the ChartHop team. Easy to implement, intuitive, amazing customer support. Review collected by and hosted on G2.com.
ChartHop offers a variety of modules under the umbrella of a people ops solution, so it’s important to make sure that we can keep everyone focused on our primary use case of headcount planning vs. getting caught up in other features. Review collected by and hosted on G2.com.
A great platform, Charthop has enhanced our perfomance management and pay review process, allowing us to have all data in one place and move away from our previous manual process. It's user-friendly features encourages more 1-1 catch-ups within our organision and makes financial planning easy. One of our favourite features is the Org chart which gives a simplistic yet valuable view of our organsation. The customer service we received during implementation and continuous support through bi-weekly catch-ups has been exceptional. A big shout out to Seth, Melissa, Loukas and the rest of the support team for their consistent support and willingless to help us. I cannot reccomend enough! Review collected by and hosted on G2.com.
Currently the HRIS system is not 100% complete, but we are looking forward to the end product! Review collected by and hosted on G2.com.
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How user friendly the platform is for admins & employees. It gives employees access to People Data that HRIS systems would not allow for, and creates streamlined ways for cross collaboration amoung operational teams and managers. Review collected by and hosted on G2.com.
As it's an evoling platform, there are some features/enhancments that would improve it, but the Charthop team is very receptive to feedback! Review collected by and hosted on G2.com.