Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed
Optimized for quick response

ChartHop Reviews & Product Details

ChartHop Overview

What is ChartHop?

ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people data to empower organizations through insights, alignment, and action. Bringing a fresh approach to HR, ChartHop’s People Operations Platform is the unified source for people data and the main point of action for day-to-day programs, processes, and initiatives. From People and Finance executives to managers and employees, ChartHop is designed for everyone in the organization. ChartHop plays well with dozens of platforms through robust integrations across the HR tech stack, and serves companies like 1Password, YipitData, BetterCloud, and Starburst. Founded in 2019 by Ian White, ChartHop is backed by Andreessen Horowitz and Cox Enterprises. Visit ChartHop.com to learn more and follow ChartHop on Twitter and LinkedIn.

ChartHop Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

ChartHop is a dynamic People Operations Platform that connects and visualizes all your people data to empower your organization through insights, alignment, and action.

How do you position yourself against your competitors?

ChartHop is the only People Operations Platform that connects and visualizes all your people data to empower your organization through insights, alignment, and action.


Seller Details
Seller
ChartHop
Company Website
Year Founded
2018
HQ Location
New York
Twitter
@ChartHop
978 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Description

ChartHop is a dynamic People Operations Platform that connects and visualizes all your people data to empower your organization through insights, alignment, and action.


Rachael H.
RH
Overview Provided by:

Recent ChartHop Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Best tool for people ops"
It is the best software for having everything in one place. an organizational and HR tool that provides my information in a dashboard. This provide...
Shreyas P.
SP
Shreyas P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Must have tool for organisation"
Visual organizational charts provide comprehensive views of workforce data. The UI is easy to use and simple.
Ashwani Kumar P.
AP
Ashwani Kumar P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best customisation, integration and support"
lot of configuration options, you can do whatever you want to design in this system
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

ChartHop Media

ChartHop Demo - Improve organizational health
- Design organizations intentionally and easily - Drive employee engagement and productivity through increased transparency and better communication - Build the agile and adaptable organization the changing market demands
ChartHop Demo - Drive alignment and accountability across the organization
- Measure effectiveness of DEI programs and identify gaps - Facilitate smooth collaboration and communication on multiple levels - between HR & Finance teams and senior leaders, between managers and recruiting - Conduct time-based audits with ease
ChartHop Demo - Save time & money
- Stop spending endless hours in spreadsheets and repetitive tasks, or hiring extra people to stitch data together - Reduce attrition through improved employee engagement and identifying risks early - Reduce hiring waste with more efficient headcount plans
ChartHop Demo - Plus, a real-time updated map for distributed orgs!
For organizations with multiple offices and/or a large distributed workforce, team members can also be visualized on the map. During times of remote work, companies can visualize where employees are working from, whether they’re working from home or at a temporary address. Now, many of the...
Play ChartHop Video
Play ChartHop Video
Play ChartHop Video
Play ChartHop Video

Official Downloads

Answer a few questions to help the ChartHop community
Have you used ChartHop before?
Yes

141 ChartHop Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
141 ChartHop Reviews
4.3 out of 5
141 ChartHop Reviews
4.3 out of 5

ChartHop Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ChartHopQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Desiree T.
DT
Head of PeopleOps
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChartHop?

ChartHop is an agile solution that can help bring your strategy to life. I’ve used ChartHop at three prior companies, and I love that I can come up with a People Strategy that is creative and I can leverage ChartHop to bring that strategy to life. The tool has allowed me to take those creative ideas and implement them into actionable people processes. ChartHops apporach aligns with my strategy. It is a really creative platform. If you have a particular way of doing things, it can almost always be done with ChartHop. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Nothing comes to mind. Every time we’ve encountered something the ChartHop team has been really responsive to the feedback and helped us get what we need quickly. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

We’re using ChartHop in a lot of ways. We’re using it for our company wiki to keep everything on our policies and processes organized and in one place. We’ve also used it for performance reviews and to find information during a recent compliance audit. I think the org chart is probably what excites our employees most when they first see ChartHop. Going forward, I’d like to use the headcount planning capabilities. Review collected by and hosted on G2.com.

Emily C.
EC
VP, People
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ChartHop?

ChartHop is absolutely critical to us. It’s a huge time saver and ensures we’re on top of everything. Thanks to ChartHop, we’re not in out-of-control spreadsheets. It’s our source of truth that allows us to be completely accurate. Because of that, we have more time to be proactive and strategic versus constantly reacting to changes happening throughout the company.

What really sets ChartHop apart is the ability to mold it to whatever you want it to be. We can make ChartHop ours by updating surveys however we want, collecting whatever data we want in a variety of ways, and the list goes on. There’s just not another solution out there that can do that. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

There’s a lot you can do with ChartHop out of the box, but if you want to really configure it to specific situations, there’s a learning curve for admins in terms of how to best do that. But once you do it, you can totally flourish with ChartHop and really do anything you want quickly and easily. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

We use ChartHop across the board for pretty much every aspect of our People team work. We run performance and employee engagement surveys in ChartHop, we use it for new hire onboarding, and we use it for our comp cycle (and I can’t imagine what a headache that would be if it were in spreadsheets).

On top of that, one of the biggest problems ChartHop solves for us is headcount planning. We use ChartHop Scenarios all the time across the People, TA, and Finance teams to plan for changes, see what’s been approved, and then kick off recruitment where needed. It really helps us keep track of the details and helps with cross-team harmony because the alignment is just kind of automatic rather than relying on a human being to remember to communicate every single change. Review collected by and hosted on G2.com.

Daniel B.
DB
VP, People and Culture
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChartHop?

I like that you use the products in the tool that you need but you don't need to use the whole suite (or pay for it) if you won't get value from it or if you already have other systems supporting the business in that role.

Customer Service is excellent and responsive.

Supports us managing merit cycles across the world in an easy to use way and make a complex process much easier.

Finding ways to automate and simplify processes between existing systems has been a huge win for us. We were also able to consolidate some of other systems as ChartHop got further integrated. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

The upside is the customization. The downside is the customization.

You need someone on your team who is going to understand the technical side of the system and how it works. For executives low on detail, they can get frustrated by the complexity of their own enviornments and the trade offs for giving them 'exactly what they want'. I recommend trying to influence internal teams on making it as simple as possible to operate and use.

Dashboarding and reporting feels like it could be improved somewhat to have pre-built boards that incorporate all their features that make it a little more plug and play for teams starting out with the software. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

Helping us to streamline and control processes, have more information about our people data and keep track of headcount across our finance and HR teams.

The OrgChart tool has become a daily use system for our HR teams working with leaders.

The Merit planning tool allows us to coordinate and manage across 16 countries and currencies. Review collected by and hosted on G2.com.

SP
Quality Assurance Specialists
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ChartHop?

most amazing, helpful and upsides of having and using this tool is that I can able to get all the info, details like about myself, Org structures and hierarchy, org docs, etc..

Also its integration with Slack is helpful for the communication updates. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

I have no comments for the dislikes about this product as I don’t use that much.

Great and appealing UI/UX.. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

Giving annual feedback about org and my experience at my org and job role. #performance management Review collected by and hosted on G2.com.

Taylor H.
TH
Human Resources Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChartHop?

We like that ChartHop allows us to customize reporting, dashboards, and actions and houses all of our employee data in an employee-facing system. It has also been a tremendous help that we can conduct our performance and compensation reviews in ChartHop. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

There are system limitations with ChartHop and how it flows/speaks to ADP (our HRIS). This has sometimes created additional work for our team, but the result is always good. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

ChartHop has allowed us to:

- Push our data to one place (personal, performance, compensation, equity, etc.) and be able to create any reporting our organization needs

- Perform all annual reviews in one place

- Build dashboards to evaluate our data and plan for current and future business needs

- Give employees full access to their own employment information and learn more about their peers who are distributed throughout the world Review collected by and hosted on G2.com.

Jeswin J.
JJ
Content QA Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ChartHop?

I am able to see where I stand, and details about my tenure, my pay transparency, my company as a whole, what official documents I have in possession in the Company, my employee ID, and everything that relates to my professional career. I use it to view changes after PDPs, and also get a clear view of what changed in my role. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Nothing as much, the UI is too fluid and easy to navigate. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

I can see my Compensation, My allowances and all things in such clarity. If there are any discrepancies, it's easier to contact the ES team as well as the Manager to rectify it (although that is a very rare case, close to 0). Review collected by and hosted on G2.com.

Shreyas P.
SP
Content QA Associate
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ChartHop?

Visual organizational charts provide comprehensive views of workforce data. The UI is easy to use and simple. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

There is nothing to dislike except the occasional lag. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

Employees have access to company's structure and growth opportunities. Information about team structure in real-time. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChartHop?

ChartHop helps us run our business smarter. It brings context to all of our people data for more informed decisions.

With ChartHop, you have the ability to build dashboards, you have scenario planning which is super helpful for org design and M&A, and it's a solution that connects to a lot of other tools for centralized data and insights.

On top of that, the team has done a great job of iterating the platform over time. I’ve implemented ChartHop at two different companies now, and to see how they continue to listen to feedback and make improvements is impressive. We can really trust the ChartHop team. Easy to implement, intuitive, amazing customer support. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

ChartHop offers a variety of modules under the umbrella of a people ops solution, so it’s important to make sure that we can keep everyone focused on our primary use case of headcount planning vs. getting caught up in other features. Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

ChartHop is very well executed. It’s solving actual problems for companies, and that shows in everything ChartHop does. For us, that problem is position management. We use ChartHop for headcount planning, and the position management capabilities within that are incredible. Review collected by and hosted on G2.com.

KH
HR Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChartHop?

A great platform, Charthop has enhanced our perfomance management and pay review process, allowing us to have all data in one place and move away from our previous manual process. It's user-friendly features encourages more 1-1 catch-ups within our organision and makes financial planning easy. One of our favourite features is the Org chart which gives a simplistic yet valuable view of our organsation. The customer service we received during implementation and continuous support through bi-weekly catch-ups has been exceptional. A big shout out to Seth, Melissa, Loukas and the rest of the support team for their consistent support and willingless to help us. I cannot reccomend enough! Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Currently the HRIS system is not 100% complete, but we are looking forward to the end product! Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

Previously our organstaion had a very manual process which heavily relied on HR, spreadsheets and forms. ChartHop has allowed us to digitialise this process so everything is in once place and less reliant on manual process. Review collected by and hosted on G2.com.

Jaime M.
JM
Senior People Operations Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ChartHop?

How user friendly the platform is for admins & employees. It gives employees access to People Data that HRIS systems would not allow for, and creates streamlined ways for cross collaboration amoung operational teams and managers. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

As it's an evoling platform, there are some features/enhancments that would improve it, but the Charthop team is very receptive to feedback! Review collected by and hosted on G2.com.

What problems is ChartHop solving and how is that benefiting you?

Allowed us to get rid of pages of pages of Google sheets to work across with other operational team (like Finance) to to compensation planning, workforce planning, etc! It also provides employees access to information that doesn't exist easily elsewhere (their own employement information, org charts & management lines, new hires, future team members). Review collected by and hosted on G2.com.