ChartHop Reviews & Product Details

It is the perfect tool for People Analytics and very customized processes and data fields for whatever you may need. It is pretty easy to use and collab with. The support team has always solved my issues whenever I raised them. I use it basically every day of the week. Review collected by and hosted on G2.com.

I wish it would have stronger integrations with other tools - In my case my ATS - Ashby. It only brings a few fields and it doesn't respect the approval workflow made for Openings in Ashby. Also, it is not bi-directional, so the only way of making it work is from Charthop >> Ashby, instead of Ashby >> and then pre-drafting the new open position in Charthop to keep the org chart udpated. Also, I wish it would provide more suggested templates for HR Ops like other HRIS do. Review collected by and hosted on G2.com.

I use ChartHop as an HRIS for internal processes within HR scopes and tasks. It centralizes my data, and it's very customizable and easy to tailor-make processes according to my company's preferences. The UX and UI are very nice and easy to navigate. I also find the support team always ready to help, and the performance of the platform works well, as I've never had major technical issues that couldn't be solved within a few hours. The implementation management team was also very helpful during the setup. Review collected by and hosted on G2.com.

Some integrations don't work as well as expected or are just unidirectional. I also wish there could be more bundles or pre-created templates for HR-related things. Additionally, it would be great if e-signature documents could happen within the platform, allowing onboarding and other processes to fully exist within ChartHop's ecosystem and database. Review collected by and hosted on G2.com.

I love the org chart feature in ChartHop because it shows where team members sit within the organization in an easy-to-digest way. I also enjoy the profile section where I can learn a bit about my colleagues. It's easy to navigate and to learn about the organization. The setup and maintenance of ChartHop have been pretty easy. Review collected by and hosted on G2.com.

Honestly I don't really use a lot of the tabs other than profile and org chart so I think showcasing all the other things it has to offer would be beneficial for the end user. For example, the dashboard feature sounds intriguing but I am not really sure how to use it. Review collected by and hosted on G2.com.

As a sales rep, I genuinely love using ChartHop, especially for 1:1 engagement, because it adds a level of transparency and insight that I don’t get with most HR tools. Everything lives in one place, so I can view performance, goals, feedback, and engagement data as a connected picture. That makes my 1:1 conversations more meaningful and grounded in real information, rather than assumptions.

The real-time dashboards and data visualizations also make it easier to understand what’s actually happening across the team, instead of relying on guesswork or jumping between scattered tools. I also appreciate how it supports continuous feedback and ongoing development. It’s not just a once-a-quarter check-in; it helps me stay aligned with my manager and track progress over time.

Overall, ChartHop makes communication smoother, keeps things transparent, and helps me feel more in control of my growth and performance. Review collected by and hosted on G2.com.

There is nothing that I dislike about ChartHop; it works seamlessly Review collected by and hosted on G2.com.

I really appreciate ChartHop's interface because it is incredibly easy to use and understand, making my workflow much simpler. The integration with Slack is another feature I love since it ensures that anything I need to fill in or complete is directly sent to my Slack. This way, I am certain not to miss any important tasks, keeping my work organized and efficient. The ease of logging into ChartHop, facilitated by the employee success team, was straightforward for me, requiring no effort on my part for the initial setup. Additionally, ChartHop significantly improves my ability to navigate our complex organization by understanding the organizational chart, which helps me identify the right contacts for various tasks. These features collectively enhance my quality of life and usability within the platform, ensuring that critical tasks don't fall to the bottom of my to-do list. Review collected by and hosted on G2.com.

No problems so far! Review collected by and hosted on G2.com.

I like how much better the planning and scenario tools have gotten. It’s easier to model changes without touching real data, and the visuals are clearer, so it’s actually usable in conversations with leadership instead of just being an ops tool.

The product also feels more polished overall org charts load faster, filtering is smoother, and sharing views with the right level of access is less painful than it used to be.

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It could be simpler in day-to-day use. There’s a lot of power there, but some workflows still feel heavier than they need to be, especially for managers who just want quick answers.

Data upkeep is another area. If integrations drift or fields aren’t perfectly mapped, things break quietly and someone has to notice. Better guardrails or alerts around data quality would help a lot. Review collected by and hosted on G2.com.

I find ChartHop to be an incredibly good tool, especially for tracking information within my organization. It excels in helping me understand who people are in different teams and allows me to easily get in touch with their managers or gather other essential information about them. I particularly appreciate its capabilities for working with organizational charts and facilitating applications for sabbatical leaves. ChartHop plays a significant role in my pay parity and compensation discussions with my manager, making it a great and super helpful tool. The platform's visuals are impressive—the dashboards, sheets, and information are all beautifully visualized, enhancing my overall experience. Moreover, its user interface is incredibly seamless, making it easy to use, and it effectively assists me in identifying stakeholders within the organization without unnecessary hassle. The ability to get specific feedback from my manager through the tool is another aspect I am fond of. Review collected by and hosted on G2.com.

nothing I can think of. Have had a good experience Review collected by and hosted on G2.com.

The UI is the best I've seen for any type of HR tool. I love that the data sheet is basically a Google Sheet but in a great customizable format. The dashboards are easy to create and use as well. Review collected by and hosted on G2.com.

The integration between ChartHop and our HRIS could be improved. We are not able to customize some of the fields we want to and have had to find other avenues to integrate. The standard fields in ChartHop don't always match our HRIS and ChartHop doesn't allow for customization of those fields, so we have to default to custom fields which is confusing since the standard out-of-the-box fields are still available. Review collected by and hosted on G2.com.

Historical view of org structure is really cool Review collected by and hosted on G2.com.

there is some delays for the org chart in ChartHop compared to the ground truth. Review collected by and hosted on G2.com.

I'm able to see how my company is organized by departments and know who works at my company. Review collected by and hosted on G2.com.

The spacing on the platform, some names are cut-off and I would like to be able to zoom to all of the information. Review collected by and hosted on G2.com.