Basis Reviews (287)

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Reviews

Basis Reviews (287)

View 1 Video Reviews
4.5
287 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Basis, highlighting how intuitive the platform is for managing digital campaigns. Many appreciate the comprehensive features that allow for effective campaign optimization and the quick response from support teams. However, some users note that the reporting tools could be improved for better granularity.

Pros & Cons

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Rodrigo T.
RT
Rodrigo T.
Head of Audio
Mid-Market (51-1000 emp.)
"I'm very happy with the platform and also the team and support they provide."
4.5/5
What do you like best about Basis?

The DSP works very smothly, with no campaign problem so far. Great support from all team and with great updates and tips.

Really proactive on showing new features and investigating our needs. Review collected by and hosted on G2.com.

What do you dislike about Basis?

There are 2 things that we missi on Basis right now. First is the connection with SoundCast our SSP and we the other is that ID5 is not implemented yet. I know these 2 features are being descussed and I'd love to have them implemented. Review collected by and hosted on G2.com.

Kaylee T.
KT
Kaylee T.
Digital Strategist
Enterprise (> 1000 emp.)
"Great Team - Great Platform"
5/5
What do you like best about Basis?

The options that Basis provides in terms of targeting, campaigns, and even support is super helpful. They are great with checking on campaigns when we have questions. Using the platform is also fairly easy once you get the hang of the layout and all things available. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Truthfully - we haven't seen many downsides to the platform yet. Review collected by and hosted on G2.com.

Sam K.
SK
Sam K.
Senior Digital Media Manager
Small-Business (50 or fewer emp.)
"The best DSP on the planet including userability"
5/5
What do you like best about Basis?

Userability. Its very easy to organize, understand and analyze performance for optimization. The 2nd fav part is how well it eliminates fraud Review collected by and hosted on G2.com.

What do you dislike about Basis?

Reach and Freq not availble as a column in the main dash. You must run a report Review collected by and hosted on G2.com.

TR
Tracy R.
Mid-Market (51-1000 emp.)
"The People at Basis are so Friendly!"
4.5/5
What do you like best about Basis?

I am someone likes to figure things out on my opwn. Navigating digital platforms isn't always the easiest thing to do. I am never afraid to ask George or Justin for assistance. They are always happy to jump on a call and help me figure out the best solution for my client! Review collected by and hosted on G2.com.

What do you dislike about Basis?

I would like to see the Hyperlocal show addresses instead of coordinates. It is easier to show a client in a report. Putting together a report is easybut it would also be nice to see something other than an Excel spreadsheet. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Great customer service, easy to use platform and quality inventory"
5/5
What do you like best about Basis?

Ease of campaign set up and the ability to scale campaigns quickly Review collected by and hosted on G2.com.

What do you dislike about Basis?

Reporting could be more granular in terms of data offered Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great placements and reporting"
4/5
What do you like best about Basis?

Excellent reporting metrics and dimensions Review collected by and hosted on G2.com.

What do you dislike about Basis?

Basis is a little diffiicult to process orders. Review collected by and hosted on G2.com.

KS
Kerry S.
Board Member
Small-Business (50 or fewer emp.)
"Excellent DSP Partner"
4/5
What do you like best about Basis?

When considering a DSP as part of our digital marketing arsenal, we think of platform capabilities, ease of use when in-platform, managed service offerings, reporting and customer support. We've trialed several potential partners in this space, and Basis leads the way in all fields. Their onboarding is super easy, and their support staff is amazing. They are integrated with all of the major reporting platforms, which really helps us stremline. Review collected by and hosted on G2.com.

What do you dislike about Basis?

I can't think of anything critical to say about Basis. Review collected by and hosted on G2.com.

Carlos M.
CM
Carlos M.
General Manager
Small-Business (50 or fewer emp.)
"Review of Adsproject Media"
5/5
What do you like best about Basis?

Your customer service and your availability to clarify doubts. Review collected by and hosted on G2.com.

What do you dislike about Basis?

The use of deals and campaigns works better for me in open, that's what I don't like. Review collected by and hosted on G2.com.

RB
Robin B.
Mid-Market (51-1000 emp.)
"Really cool features, takes some getting used to."
5/5
What do you like best about Basis?

There are some really cool features in the DSP. The third party audiences are great. Campaign builder has so many functions. Tech support is super quick and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Basis?

It could be a bit more user friendly. Customer support tickets don't give support personel all the information input. Sometimes you have to explain the issue twice. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"SVP Media & Development"
5/5
What do you like best about Basis?

Basis is easy to use, and has accurate targeting segments to pinpoint your ideal audience. The reporting is robust and easy to get the data that shows the impact of Basis performance to clients. Very responsive and helpful support staff. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Reporting could be more client facing ready, but overall no complaints. Review collected by and hosted on G2.com.