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BambooHR Reviews & Product Details - Page 4

BambooHR Overview

What is BambooHR?

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your employee data, payroll, time tracking, and benefits information for seamless coordination and security. Whether you're managing payroll, tracking employee time, or handling benefits, BambooHR ensures accurate data and a smooth user experience. Features like electronic signature collection streamline operations, saving time and reducing environmental impact. With BambooHR, you can automate key HR functions and workflows throughout the entire employee lifecycle, from onboarding to offboarding. Notable clients like Fitbit, Fab, FreshBooks, Klout, and Squarespace rely on BambooHR to stay organized and efficient. Learn more at www.bamboohr.com.

BambooHR Details
Product Website
Languages Supported
German, English, French, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.

How do you position yourself against your competitors?

BambooHR® differentiates itself from its competitors in a variety of ways. We built our HRIS system with the entire HR experience in mind. Instead of simply automating basic HR tasks, we design products that enable HR professionals to provide strategic value to their organizations and promote widespread use and understanding – from automation tools to strategic features. A few examples are:

- Clean design and intuitive user experience
- An award-winning applicant tracking system
- A seamless payroll experience
- A time tracking feature that streamlines approvals
- A revolutionary performance management system


Seller Details
Seller
BambooHR
Company Website
Year Founded
2008
HQ Location
Draper, UT
Twitter
@bamboohr
18,356 Twitter followers
LinkedIn® Page
www.linkedin.com
1,653 employees on LinkedIn®
Phone
1-866-387-9595
Description

BambooHR's cloud-based system is an intuitive, affordable way for growing companies to manage essential employee information in a personalized Human Resources Information System (HRIS). Its software sets HR free to do great work and be more strategic, which helps the entire organization do the same.


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Overview Provided by:

Recent BambooHR Reviews

MG
Mandeep G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Bamboo experience"
Information related to differrenf fields but all in one place. Great for company with number of employees for timeoff track, time booking, job sta...
Betsy B.
BB
Betsy B.Mid-Market (51-1000 emp.)
2.0 out of 5
"Bamboo is a system that lacks many futures"
I like the capability of saving employees file and how I can create a workflow to sign documents.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"HR and Onboarding"
BambooHR is has been very easy to us. I like that the database makes it a easier to manage my HR processes, especially when onboarding new hires. I...
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BambooHR Security
Get security information from BambooHR to help you buy the right software. View Security Information

BambooHR Media

BambooHR Demo - Job Info Tab
Job Info Tab
BambooHR Demo - New Hire Packet
New Hire Packet
BambooHR Demo - Pay Info Tab
Pay Info Tab
BambooHR Demo - Open Enrollment
Open Enrollment
BambooHR Demo - Employee Timesheet
Employee Timesheet
BambooHR Demo - Employee Performance Report
Employee Performance Report
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2,464 BambooHR Reviews

4.4 out of 5
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2,464 BambooHR Reviews
4.4 out of 5
2,464 BambooHR Reviews
4.4 out of 5

BambooHR Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BambooHRQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BambooHR?

Good user interface, straightforward navigation. Generally ok response times to the live chat, but often they don't know the answer and so have to take it away and don't get a response for a few weeks. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Lack of notification functionality for approval chains (not everyone needs to approve it, some just neeed to receive notification a change has been made eg. finance, benefits). The need to reach out to support to create things like tables is a pain and time consuming. There are so many issues with reports not accurately capturing data. Certain fields aren't available in reports so have to be manually collated. Calculated fields have limitations too. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Consolidates employee information, org chat, performance reviews. Review collected by and hosted on G2.com.

Deb L.
DL
Administration Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

Easy to set up, implement and use for Admins and End Users alike. Staff is responsive and very friendly. The have a lot of easy to find training/reference material for both the Admin and End User. Performance management is also easy for the employee and managers. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Hugh downside for us is that we can not add contracted employees. We are a small company and have 4 contracted employees which do not need to use any of the feature (like requesting time off, payroll, etc.) in BambooHR, therefore it doesn't pay to pay for them to be added to BambooHR. Since their isn't a way to add this type of contractor for free, they do not show on the company dircetory and we have to maintain a seperate company directory.

I also wished we could link the Who's out calendar to our current calendar instead of just adding another calendar in out Outlook. Would also like to see entries in the Who's out calendar show notes from the time off requests, or be able to add notes that are not lost when the calendar refreshes. Right now if an employee takes of half of a, there is no way to note if they are out in the am or pm.

Do not like the asset tracking. I would like to have a main location to add an asset and assign it from there instead of having to recreate the same equipment anytime it is reassigned to someone else. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

When approving time off requests, BambooHR show you who else is schedule off during that time. This helps us manage and maintain adaquate coverage. Our on and offboarding processes have become much smoother and more professional with less things falling through the cracks. Review collected by and hosted on G2.com.

KD
HR Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

I like that everything is available in one place, such as documents, emplyee information, easy to send documents signature requests. The notifications we receive from Bamboo are great with keeping us organized on when we need to update employees profiles. I use Bamboo almost everyday for some reason, whether it's filing paperwork or looking up info. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

There can be a delay sometimes when you are trying to send documents to employee's to sign or receive them back. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Being about to send Onboarding paperwork to New Hires before they start, and they come through to their Bamboo profile seemlessly is very helpful. It eleviates a lot of paperwork needing to be filled out on their first day. Have all of the employee paperwork is one spot for anyone in HR to have access to if needed is very helpful. It also makes it easy for the employees to see their signed documents. It also is great for all the staff members to keep track of their PTO, be able to gain access to everyone's contact info if they need it as well. It also helps us by sending notifications when someone is about to hit a milestone within the company and we may need to update their profile for PTO or Benefits. Review collected by and hosted on G2.com.

Chris S.
CS
Vice President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

I love the fact that all of our HR, payroll, and performance data can all be house together all in one place! The system is so user friendly! The onboarding experience was great and they worked with us so well to help us adapt the system to our current paperbased and processes we were using other systems for. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The only thing I wish Bamboo HR could do is integrate a bit more with our external systems. This isn't that difficult for us though, because we use Zapier and BambooHR does allow certain fields for us to use to automate even more. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Chasing down paperwork and communicating next steps and what is left to be done. Review collected by and hosted on G2.com.

Francine S.
FS
Director, Administration
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

It allows employees to update some of their information themselves. It is also a great way to send out annoucements to everyone. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Any other payroll company I have used has the resources to update payroll taxes, Bamboo puts it all on the employer which makes me nervious about doing it correctly. Taxes are not fun and I would hate to make a mistake. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Having everything in one location is amazing, no more searching files to find things in multple locations. Review collected by and hosted on G2.com.

Bridget T.
BT
HR & Operations Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

BambooHR has completely revolutionized our HR game. We moved from manual processes to a system that's automated a lot of what we do, making things both streamlined and efficient. The data and reports we're able to pull give us accruate insights into making better business decisions. Both implementing the software and the support that we've received after the software was implemented have been top notch! Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

There are some small features that could be added - like black out dates on the personal leave calendar and an easy way to request working remotely. Small suggestions come up here and there but overall we' ve been able to work around it. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

BambooHR has helped us solve many problems. A huge one was having all of our HR information flow smoothly into payroll. We've been able to automate things we were previously doing manually (and therefore with some room for error), like increasing leave on an employee's anniversary. Review collected by and hosted on G2.com.

Macie H.
MH
Business Office and HR Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

Bamboo HR has been so helpful in keeping our contracts and personal information confidential. With multiple locations, it has enabled us to keep all of our info in one place and not transported from campus to campus or emailed. It has helped us to have a hub where employees can go to when they need a form or information about their benefits...Our HR department can focus on making our company a better place to work and not constantly answer questions! Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

There aren't any downsides so far. It has only made our jobs easier :) Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

We have never had a clear onboarding or offboarding process at our company and it has really hindered us from setting our new employees up for success as well as getting inportant feedback from employees that leave the company. The confidentiality piece and sending/ receiving contracts has never been so easy. We had a horribly unreliable system and this has been a game changer for us to feel organized. Review collected by and hosted on G2.com.

Samantha M.
SM
Senior Manager of Talent
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

Appreciate the user friendly layout for employees and support tools available to administrators. We implimented BambooHR as our first org HRIS 4 years ago and transitioned our payroll and time tracking from ADP into BambooHR this year. It's great having everything in one place, and we were able to make the mid-year payroll shift without any impact to employee payroll or benefits. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

We would have liked more hands on support in our payroll transition, there were a lot of good tutorials, but some of the conversion could have been simplier with a human helping us navigate. We would also love some more support around multi-state compliance (policies, tax/UI set-up & reporting, state by state variation in payroll and reporting etc.) Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Employee info & files storeage in a secure location, time and benefit tracking, payroll, and payroll taxes. Review collected by and hosted on G2.com.

Diego M.
DM
IT, Security and Governance Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

There are many valuable features, but I will highlight three: menu customization, Fantastic reports, and their customization options, and the support service. The team was willing to attend to our requirements whenever we needed support. Another remarkable feature is the API access, which offers another level of integration. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Our experience has been wonderful so far; I recommend enhancing the chat support. Sometimes, I would like quick and accurate answers without waiting for an email response. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

I will say that BambooHR is our single source of truth. Once it arrived at the company, we solved many internal communication issues related to using multiple services and platforms that block us from having up-to-date information. Now, our team saves time in their daily duties, and we can rely on reports and workforce information for planning. Review collected by and hosted on G2.com.

Christina F.
CF
Product Support Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

I like the clean interface the most. It has everything laid out without putting too much effort into finding what I need!

I have used many other products at previous employers but this is by. far the best one. The other ones are not user-friendly or take too much time to search for what you came for.

I also must add that part of my job is helping BambooHR customers set up their integrations with our platform. Out of all of the HRIS systems, this one is the easiest one to connect with. It is such a simple, straightforward process compared to all of its competitors. From my experience, I can tell you that customers typically have the least issues with a BambooHR integration because it is so user-friendly. It is a breeze to troubleshoot! Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I have run into an issue a couple of times with time off requests. If I request a day off but do not end up taking that day off, it does not let me cancel it on the same day. I had to reach out to my HR team to get them to remove it on the backend. I wish it let you cancel or edit it on the same day of the request.

A similar issue I encountered is that I accidentally chose a day in the past when requesting time off and it would not let me edit or delete it on my own. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

It solves the stress of having to waste time of looking for all of my job information in different places. I love that I can see my organization's hierarchy and calendar in the same place as I can view my salary and personal information. Review collected by and hosted on G2.com.