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2,465 BambooHR Reviews
Overall Review Sentiment for BambooHR
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I can't say enough great things about BambooHR. I have used the system for many years and it is the #1 system I recommend to all my HR clients. Their customer support has been amazing, the implementation is super easy, and the features it offers are just what my small to medium sized clients need. It also integrates easily with other systems my clients may be using. I have many clients that currently use it and I am in the system on a daily basis - just so easy and fun to use. Again - just love the system and the company in general. Review collected by and hosted on G2.com.
There really isn't anything I dislike about the system. I feel like it meets the needs of the clients I work with in my HR Consulting business. Review collected by and hosted on G2.com.
I love how many things I can do within BambooHR. It holds all of my employee data, candidate info/pipelines/communication, and the built-in performance management capabilities. With all the capabilities there are reports built in to discect the data for each of them! Review collected by and hosted on G2.com.
In our current setup, we don't utilize the payroll capabilities. Review collected by and hosted on G2.com.

Ease of use, excellent looking interface, functionalities that are quite intuitive to use and analytically solid section.
While we had it, they issued beneficial monthly videos with all the product updates, which I found helpful.
We liked their eNPS feature a lot, as well as their approval flows for change requests. Their time-off section, as well as the clock-in/clock-out widget, were also of great benefit to our HR team.
I can honestly say we used it every day with almost no problems. Review collected by and hosted on G2.com.
The customer support was slow as our company is based in Europe, and Bamboo is in the US. This way we had to wait for over 24 hours to get a resolution of our tickets.
We needed several functionalities that we mentioned to their product team but never saw implemented.
Their performance review and peer review feedback were a bit basic and we needed more depth. Review collected by and hosted on G2.com.

We are a multi country business, and having a resource like BambooHR helps keep all of our countries under the same platform. Everyone can see the same information, everyone uses the same process to do things like book time off or change an address. Reporting functions are amazing, we have reports that can span everything we need. We have an API that integrates from BambooHR over to Paylocity that has been incredibly helpful! Review collected by and hosted on G2.com.
Honestly, I don't have downsides I can think of. I have used many HRIS systems and BambooHR has what I need. Review collected by and hosted on G2.com.
Most helpful is Bamboo send out automatic request or license renewals, I just set it up and Bamboo does the rest. I love the turtorials on all the features. Review collected by and hosted on G2.com.
When uploading a document I cant upload to the file I want, I have to add it to the main file then move to the file I want. Review collected by and hosted on G2.com.

The interface is very suer friendly for managment, HR, and employees. No one has issues navigating the very cute platform. Review collected by and hosted on G2.com.
I wish I could view many of the reports without having to download them. Review collected by and hosted on G2.com.

They have thought of everything! From HR to payroll if you need it they have thought of it. I love that we can have all of our employee based data in one place for our purpose and that of our employees. The implimentation while there was a learning curve it was very intuitive and everyone was so helpful. You have to put in the work but they guide you every step of the use. Our employees are so happy we made the switch too! Review collected by and hosted on G2.com.
None for HR. I wish payroll would add multiple rates for employees. Review collected by and hosted on G2.com.
It is very user friendly and easy to learn. The help guide is very thorough and customer support is easily accessible for questions. Review collected by and hosted on G2.com.
A downside of using BambooHR is that they do not have scheduling system for shift workers included in their pro package. You would need to sync it with a scheduling software. Review collected by and hosted on G2.com.