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BambooHR Reviews & Product Details - Page 2

BambooHR Overview

What is BambooHR?

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your employee data, payroll, time tracking, and benefits information for seamless coordination and security. Whether you're managing payroll, tracking employee time, or handling benefits, BambooHR ensures accurate data and a smooth user experience. Features like electronic signature collection streamline operations, saving time and reducing environmental impact. With BambooHR, you can automate key HR functions and workflows throughout the entire employee lifecycle, from onboarding to offboarding. Notable clients like Fitbit, Fab, FreshBooks, Klout, and Squarespace rely on BambooHR to stay organized and efficient. Learn more at www.bamboohr.com.

BambooHR Details
Product Website
Languages Supported
German, English, French, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.

How do you position yourself against your competitors?

BambooHR® differentiates itself from its competitors in a variety of ways. We built our HRIS system with the entire HR experience in mind. Instead of simply automating basic HR tasks, we design products that enable HR professionals to provide strategic value to their organizations and promote widespread use and understanding – from automation tools to strategic features. A few examples are:

- Clean design and intuitive user experience
- An award-winning applicant tracking system
- A seamless payroll experience
- A time tracking feature that streamlines approvals
- A revolutionary performance management system


Seller Details
Seller
BambooHR
Company Website
Year Founded
2008
HQ Location
Draper, UT
Twitter
@bamboohr
18,356 Twitter followers
LinkedIn® Page
www.linkedin.com
1,653 employees on LinkedIn®
Phone
1-866-387-9595
Description

BambooHR's cloud-based system is an intuitive, affordable way for growing companies to manage essential employee information in a personalized Human Resources Information System (HRIS). Its software sets HR free to do great work and be more strategic, which helps the entire organization do the same.


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Overview Provided by:

Recent BambooHR Reviews

MG
Mandeep G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Bamboo experience"
Information related to differrenf fields but all in one place. Great for company with number of employees for timeoff track, time booking, job sta...
Betsy B.
BB
Betsy B.Mid-Market (51-1000 emp.)
2.0 out of 5
"Bamboo is a system that lacks many futures"
I like the capability of saving employees file and how I can create a workflow to sign documents.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"HR and Onboarding"
BambooHR is has been very easy to us. I like that the database makes it a easier to manage my HR processes, especially when onboarding new hires. I...
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BambooHR Media

BambooHR Demo - Job Info Tab
Job Info Tab
BambooHR Demo - New Hire Packet
New Hire Packet
BambooHR Demo - Pay Info Tab
Pay Info Tab
BambooHR Demo - Open Enrollment
Open Enrollment
BambooHR Demo - Employee Timesheet
Employee Timesheet
BambooHR Demo - Employee Performance Report
Employee Performance Report
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2,464 BambooHR Reviews

4.4 out of 5
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2,464 BambooHR Reviews
4.4 out of 5
2,464 BambooHR Reviews
4.4 out of 5

BambooHR Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BambooHRQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AH
Director of HR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about BambooHR?

We just switched from Advantage to Pro. I use it every day. I have yet to explore all the features, but there are many new options available. Looking forward to digging in. One of the things I like the most about BambooHR is its user-friendliess. Cusomer service is typically friendly and they get you an answer quickly. Everything is pretty straightforward. Implementation was fairly smooth and we got good support from the BambooHR sta Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

My one wish would be for Bamboo to automate more prcesses (such as 401k direct transfer, imputed income calculations, etc.) Our time is valuable and the more time that can be saved, the better for the user. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

The applicant tracking system is a lifesaver. We were doing everything manually until we switched to Bamboo a few years ago. It has all the features you would want: Notes, Email capability, collarboration groups, etc. The payroll system is also very easy to use. Bamboo did a good job of transitioning the old TRAX system. Bamboo onboarding and the Beneifts mocule make it every easy for new hires to get started and enroll in benefits. Review collected by and hosted on G2.com.

Kim D.
KD
VP of Finance/HR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

BambooHR has it all! I love how it pulls everything together in one platform! It is so hard to say which part of the platform is the best. However, I would have to say the Performance piece of the platform has been the biggest game changer for our team. Everyone has such great things to say about how it works and how easy it is to work in. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The only thing I would say I don't like about BambooHR is that there is not a gross up or pay estimate calculator within the platform itself. This would be great to have so we could calculate gross-up pay by employee as needed. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

BambooHR has solved our previous problems with hiring, applicant tracking and onboarding. BambooHR makes these processes so easy and streamlined now. Our managers love how easy it is to post a job, track applicants throughout the interview and hiring process and get them onboarded. It has been a game changer and has saved us countless hours in this area alone. Review collected by and hosted on G2.com.

MS
Vice President of Team Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

I love the automation and streamlining of the platform. I was able to build out things like on- and off-boarding tasks, the hiring process, performance management, and company performance. This leads to reporting abilities that we didn't have prior to using the platform.

I work for an entrepreneur with multiple businesses. I love that we can house each company's HR needs in 1 platform. I can toggle between companies, location, hire date and more without jumping into different company platforms.

Payroll is straightforward and convenient. We added this on after using the platform for other needs and I'm so happy we added it. It's much easier for me to access 1 platform for all our HR needs.

Implementation was easy at the beginning and each time we've added a new feature or company, Bamboo made the transitiion easy by offering checklists and support.

Customer service is SO NICE. I swear the main hiring criteria must be "nice." My issues/ errors haven't always been easy ones, but customer service followed through with every request.

The Bamboo Community page was a recent add that we can't live without now. We use it to send, organize, and house company annoucements. We have many groups in this feature so getting information out to our team members is quick and easy to access later.

Since we started with Bamboo HR, we've also added additional software applications that link to Bamboo- taking even more off my plate by automating. We use a background check application and an employeeing gifting platform that "talk" with Bamboo. I'm always on the hunt for more automation and streamlining. Bamboo HR has really enhanced this and given me more time to work on the executive level tasks I can't automate. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

II wish the approval process could be more customized. I would love to see an entire section devoted to expense reimbursement tying to payroll. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Bamboo HR solved our hiring issues. Our hiring process was outdated and lengthy. It's so easy for everyone involved in the hiring process to see the candidate information, other interviewers thoughts, and where things stand in the pipeline.

Bamboo made on- and off-boarding easier too. In our company, different portions of these projects are completed by different people. There were so many back-and-forth emails prior to Bamboo. Now I click a button and everyone know the task assigned, the due date, and even steps on processing it if they need help.

Getting information out to our entire team is easy with Bamboo Community. Previously I would need to send an email out. People would lose them. Information wasn't read. Staff members would come back to me asking questions and I'd refer them back to the email they lost. Now I can quickly send trageted communication and team members can easily access orgainzed announcements.

I initially looked into this because I struggled with completing documentation for workers compensation insurace, our retirement program, and other agencies requiring personel data. I had to search through spreadsheets and calculate data. I needed a more efficient way to process these. The reporting capabilities are amazing. Now I can quikly complete these with ease and accuracy. Review collected by and hosted on G2.com.

Judy R.
JR
Director of Finance and Human Resources
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

Human Resource can become overwhleming with everything it entails. Bamboo allows us to have everything in one place and easily accessible. It has relieved me of a lot of tedius tasks that takes up so much time. I love the signature and forms feature that allows us to send documents to our employees, once they sign the document is automatically filed in their personnel file. The hiring and onboarding process has become much more streamlined and has taken a load off of my shoulders. The customer support from Bamboo HR always comes through with prompt response and very friendly demeanor. I have not had any negative experiences when working with customer support or payroll support. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The only drawback we've experienced is with the time clock feature. It can be a bit glitchy at times, failing to properly clock employees in or out, which results in a lot of manual corrections. While the location stamp feature is a great tool, it has been acting up lately, inaccurately stamping employees at locations different from where they actually are. Hopefully, these issues can be resolved soon because the feature itself has so much potential. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Bamboo is solving the issues of spending too much time on tedius tasks of applciant tracking and the entire recruitment process. It allows us to have about 90% of our HR systems in one place. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BambooHR?

BambooHR is has been very easy to us. I like that the database makes it a easier to manage my HR processes, especially when onboarding new hires. It helps us to streamline the process with the customizable workflows and automatic opitions, making it less time-consuming for HR teams. The employee portal is also easy to use and it allows employees to update their own information. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I dislike that employees can't easily see how much PTO they've accumulated, it can lead to confusion or questions that HR has to field. It’s definitely an important feature for employee transparency and satisfaction. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

BambooHR helps when it comes to keeping our teams organized and on track! It's great that it helps your team stay up to date with employee data. The ability to have everything in one place, help with tracking performance reviews, PTO, this makes a big difference with staying on track. The reporting features also save so much time and effort, we can easily pull information about employee performance, retention, and othert info without manually compiling everything. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

The customizability (is that a word?) of reports is really nice. Anything you want to know about any of the data you have... filterable, editable and with a few output format options, I have found running any number of reports has been immensely helpful - in Payroll as well as HR.

BambooHR is also very user-friendly and intuitive. Whatever I think I should click on or wherver I think I should go to do a thing, that's where it is.

Also, the implementation process was very well rolled out. We had lots of support in the beginning to ensure we felt confident in its use. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

This seems unfair of me because BambooHR is more affordable than other HRIS software. But the "add-ons" feel nickel-and-dime. One of the things I was looking forward to the most was assistance with open enrollment, only to discover we didn't purchase that add-on. By the time we would purchase all the add-ons, the cost would rival superior programs. But this could also be a perk of BambooHR for companies that only need stripped-down versions. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Top Two: Tracking training and benefits! We also use the built-in esignature function regularly. We did not have a database previously, so really, BambooHR solved a lot of problems for us. We were also able to do Payroll in-house, saving us time and money. Review collected by and hosted on G2.com.

Laura M.
LM
Accounting Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

We like the functionality it provides for tracking paid time off as well as the onboarding process. Prior to Bamboo, we were tracking all of that on paper and keeping checklists. Bamboo provided us a one stop shop that all of our office employees can access. It is also a great tool for our employees as they can have all of their information right in their phone. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I really haven't found any so far. There are a few limitations, such as a direct download of the journal entry into Quickbooks or other Accounting software, but overall, I haven't found many dislikes. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

It has provided a better tool to use when onboarding an employee. It is so much easier to track a job opening from beginning to end, from posting the job to filling the job and creating the employee. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BambooHR?

performance managed has helped us see how we can helpa nd support the various teams grow in their teams and what development needs they require to better support them in their work Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

the customer service. It is very difficult to get someone to speak to. when i need 1 to 1 support I have to sen lots of emails with follow up questions from support before i can get help. If i a able to have a 30mins call I can get all my questiosn answered with demonstrations. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

onbaording is a ahuge part of our recruitment and BambooHR is helping us to create a smooth transition for new starters into our business. I particularly like the introduce yourself section. It helps existing employees know a little bit about the new starter before their start date which encourages conversation on the first day Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BambooHR?

I appreciate its ease of use, its well-roundedness with respect to HR and all that encompasses, the data it keeps and makes available to me in a variety of ways. I love how it populates my coming payroll with all the information I need, which saves me a great deal of time. Their customer service function is wonderful, always available when I need help, though their Bamboo Help Center is very comprehensive and easy to follow. The product team releases improvements frequently, and the roll-out of these releases is well-thought-out. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I can't think of anything I dislike! It's a strong resource for me. Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Maintaining all the records for our staff is huge. There is always a lot of forms and other record-keeping that goes along with HR, plus as a small company, our employees frequently switch teams as our needs change. All of that is documented in BambooHR.

BambooHR saves me so much time by streamlining onboarding, offboarding, and payroll.

I find the people I interact with to be very knowledgable as well. Review collected by and hosted on G2.com.

MM
Accounting Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BambooHR?

I have to call Customer Service A LOT! I've NEVER once had a bad experience. Normally, I dread having to call Support but I actually enjoy calling BambooHR! Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The only thing I'm not crazy about is the new interface as after using BHR for 9 months, I'd gotten used to things being where they were, BUT, I'll get used to it! Review collected by and hosted on G2.com.

What problems is BambooHR solving and how is that benefiting you?

Oh it's a myriad of things! Most revolve around payroll items. Last week they helped with an off-cycle payroll, integrating a new payroll, vacation accrual tracking and bonus tracking. I know that I can research the answers myself, however, when I'm in the thick of it and need something done immediately, I know BHR is always a quick call away and ALWAYS has the answer. I've learned so much! Review collected by and hosted on G2.com.