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2,464 BambooHR Reviews
Overall Review Sentiment for BambooHR
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Interface is not overwelming.
Step by Step is really easy to figure out how to manage.
Customer Support is really good.
Onboarding portion is very intuitive. Review collected by and hosted on G2.com.
Payroll Reports arent completly integrated into the main Platform.
Payroll is limited, the more complecated the business the harder it is to run payroll.
Self service for simple options are not included, having to call customer support for simple options is time consuming, i.e. having "auto assign" employee numbers, adding "extra pay" options.
Payroll does not due multiple pay rates, holiday pay rate, or pro-rate.
Hiring from the hiring module, does not integrate into new employees pay profile what was offered in "Offer Letter".
Terminating employees does not streamline final payment. Review collected by and hosted on G2.com.
This has been a great product to do payroll and other HR business with. Very user friendly and easy to get help from customer service when questions come up with changes to my business. It is very easy to upload employee hours or update hours on the fly. All around I am very happy with using Bamboo HR. Review collected by and hosted on G2.com.
No real downsides but I do wish that they would include notes field box in the "extra pay" area of bamboo so that when I add a non taxable reimbursement to an employee I could go back to see what a non taxable reimbursement was for or include a GL code or something that would help me distinguish individual nontaxable reimbursements easier. Review collected by and hosted on G2.com.
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The best thing about Bamboohr is how simple and easy it is to use the system. I also like how helpful the support staff is. Review collected by and hosted on G2.com.
There are a couple departments that are difficult to get in contact with like the report center. I have never been able to speak on the phone directly to someone in that department. Review collected by and hosted on G2.com.
BambooHR is an excellent, user-friendly HR platform that streamlines hiring, onboarding, and employee management processes. Its intuitive design, robust features, and insightful reporting make it invaluable for HR teams. Review collected by and hosted on G2.com.
BambooHR is a strong HR tool, but I dislike the two-factor authentication process. It can feel unnecessary and time-consuming, disrupting workflow when quick access to information is needed. Review collected by and hosted on G2.com.
I really like the job hiring module; payroll works very smoothly - benefits trackers, documents - its a true HRIS system with payroll Review collected by and hosted on G2.com.
I think the biggest thing that can be improved would be carrier connections. Second to that is the time clock and being able to round, but we have been able to make it work. Review collected by and hosted on G2.com.
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I like the capability of saving employees file and how I can create a workflow to sign documents. Review collected by and hosted on G2.com.
How is not a complete systems for my international payroll Review collected by and hosted on G2.com.
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I like the UX/UI, it is super user friendly. Review collected by and hosted on G2.com.
I feel like BambooHR needs someone working in HR to test the platform, there are some funcionalities that simply don't work such as I had problem for months with e-signature, a variety of problems and it still not usefull because, even after the resolution of them, because the idea would be to use the e-signature for our offers, but the candidate/new employee would be able to sign it only after finishing all the onboarding on the system and becoming an employee on the platform. Also, it is very difficult to set the e-signature fields, if you want to do that for a forms with a lot of fields, it takes a lot of hours, once if you would do with docusign it would be way faster because of the mobility. The support is also good, but I liked when we had the support through chat. Also, a suggestion would be the possibility of creating the texts in e-signature adjusting with the templates. Review collected by and hosted on G2.com.
BabmbooHR is a user friendly interface with fun quotes and statements. It works great for a lot of different HR needs. Review collected by and hosted on G2.com.
BabmooHR does not support a Guarateed Payment for a business owner who would typically receive a K1 instead of a W2 during tax season. We were told prior to implementation that a Guaranteed Payment was supported, but come to find out after wages were taxed sometimes and not all and after months of trying to get it all reversed, we decided to remove our OWNER of our business from BambooHR payroll. This reflected onto myself, as I was the one to make this decision. The payroll team always lead us to believe they understaood exactly what a Guaranteed Payment was, but they did not...but they may know now. This platform still does not support this type of pay. Review collected by and hosted on G2.com.
I love how this platform is so user friendly, from employees to account admin. Our staff can range in tech literacy, however even the most basic mobile users are navigating the BambooHR app seamlessly with time off requests and timesheets. Previous systems we have used require a heavy coading approach from account admin, however Bamboo does that all in the background for you. Every day, any time, i am able to just click a button with my command and it produces a perfect report or function such as email reminders and signature requests. It is also great how it has the electronic signature feature, this has enabled out company to move forward in the tech space by having everything digital, no more printing employment contracts!! Review collected by and hosted on G2.com.
The only real vice is that it caters much more to the American market. However, having said that, the customer service is still very reliable and quite fast considering the time difference, and they are always suggesting imporvements or linked services that can cater to our Australian needs. Review collected by and hosted on G2.com.
We can always see and know when someone is out of office, New hire needs, New hire welcomes, Announcments throughout the company for any and everything! There are so many great things we utilize Bamboo HR for! Review collected by and hosted on G2.com.
Few times our employees get logged out and it is hard to get them back in sometimes depending on the device they have. Updates come for different devices at different times so training is slightly harder. Review collected by and hosted on G2.com.