Actito Reviews & Product Details

A big thank you Abdeljalil,

Jérémy will be delighted to read this review and it is certain that in the end, technology is a means, but what will make the difference are the people who support it.

Have a great week and thanks again.

Jonathan

Hello Kim,

Your sharing is music to my ears and will make more than one person happy within the Actito teams, a huge thank you for that.

One of Actito's missions is to help brands harness the full potential of their data and orchestrate it to be as close as possible to consumer expectations. You are highlighting key elements of our offer that seem to satisfy you.

Another part of our mission is to help our clients like you to harness the full potential of the platform, hence our 50 tech 50 human DNA. This is how we want to assist our clients.

And you are right to mention that bugs happen, even if we try to be as attentive as possible, they happen and we try to fix them as quickly as possible.

Thank you for sharing this with us.

This is the kind of review we love, highlighting that people coupled with technology are a force of proposition, music to my ears.

A huge thank you for that Manon and yes team M are experts in their field and share their expertise with great pleasure.

Then I read the frustration about the email editor, always a complicated subject because we have to find that balance between flexibility, ensuring the rendering, user experience. I want to ask you if we could have a 30-minute call where you show me your points of frustration and potential improvements with that I could see the product team and potentially integrate elements from our session into the roadmap. If that sounds good to you jonathan.wuurman@actito.com

Again a huge thank you and have a great day to you and the team.

J

Hello Pádraig,

Really happy to read that Actito helps you get your work done in a decent way, and that you like our automation capabilities.

Mentionning the support team is also very valuable as we are convinced that People with Tech make the difference.

Concerning SalesForce, you are right. We don't have a native integration yet, although we have many customs integrations with them. Most of the time my feeling is that you need to go custom because SF has been tweaked to the specific needs of the client, which makes native integrations nearly impossible due to non-standard data models.

Feel free to reach out if you want to talk about the possibilities.

Kr,

J

Hello Marie-Claire,

Thank you for sharing and delighted to read that you can customize as you imagine 💪

And I can only confirm that Cécilé is a great expert who has this passion for supporting and helping our clients to extract maximum value from our platform.

I take note of the group mode SMS campaigns and share this with the Product team.

Many thanks and have a great end of the week,

Jonathan

Hello Ivan,

First, thank you so much for dropping us a review. This is so useful for us and I can share those with all the shadow people.

And yes, you are right, we have an incredible customer team who know the product very well, and can think solution with our clients.

I also like the fact you point out our data capabilities to enhance personalization, as we are strong believers that this is the way to deliver our clients' expectations.

Concering native integration, I would love to have a short chat with you and one of my integration specialists. We do have a couple of them with platforms such as SalesForce, but most of the time we have to make them tailor-made due to the complexity of the data schema at the third party end. Feel free to drop me an email at jonathan.Wuurman@actito.com

In the meantime, I can share a couple of links and I should definitely take a look at Zapier and Make, as we Are part of their offering.

Hello Emre,

Thank you for sharing this, and I assure you nothing is basic as long as it delivers value to your clients 🥰

For the people who read your sharing, do you have a custom template that integrates both your graphic charter and the "components" you have identified, or do you use the templates available on our platform?

Again, a thousand thanks for this.

Hello Aymeric,

A pleasure to start my day by reading your review. You highlighted what for me (also a marketer) are the key features of Actito. I might have added the ability to personalize channels with all the data available, but I am biased 😅.

Regarding analytics, for email campaigns have you ever worked with campaign groups? In my day-to-day, it helps me a lot. A little link for you https://cdn3.actito.com/fe/actito-documentation/fr/docs/Creating_and_managing_campaign_groups

Afterwards, it is totally correct to say that Actito is limited because we do not want to replace BI tools, but facilitate the connection with them. Feel free to send me a PM I would be delighted to hear your use cases (jonathan.wuurman@actito.com).

The Actito index, it's a debate I would be happy to challenge with you as well. In my life as a CSM, I have used it mainly in the context of segmentation using the global index vs the individual. This allows you to create segments related to engagement. But let's agree if you are doing segmentation it can be redundant and less precise.

Available to continue this pleasant exchange and thanks again!

Hello Alexandre,

I loved reading this review and thank you for that.

Email and multichannel through CRM projects ❤️🚀 it's for this type of need that we exist and want to respond to.

For your point on targeting, I would be delighted if you could share a very complete one with me so that I can get an idea and have you ever considered concatenating a targeting within a targeting and refining the latter?

Thanks again for sharing and available jonathan.wuurman@actito.com

Hello thank you for this review and so happy to read we were able to provide you and your team with a decent onboarding to get the basics of email marketing right.

Concerning the balance between theory and action, it's for sure always tricky. I like to say that having/crafting a strategic plan for 12 months is key to identifying the different tactical pieces that will be required.

We wish you all the best and look forward to some amazing journey that you provide for your clients.