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Revue d'UltiPro
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Avis sur 1,532 UKG Pro
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There is a lot of content in UltiPro, and taking time off isn't always the most comprehensive or simple thing to do. With UltiPro, the calendar feature makes it very obvious which days have been taken, how much you have left, and an explanation for each. Avis collecté par et hébergé sur G2.com.
It would be great if the Benefits documents could be located in UltiPro so we can easily access them, versus having to go back through my email chain with the People Team and find them each time I have a question. Avis collecté par et hébergé sur G2.com.
The mobile app is very beneficial and team members like using it. Avis collecté par et hébergé sur G2.com.
Certain reports are not intuitive and can’t be difficult to find the first time you are looking for them. Avis collecté par et hébergé sur G2.com.
Easy of use, product flexibility to meet our business requirements, customer service and support is awesome, free training for life allows all HR staff to receiving training on enhancements, unified database allows for powerful business intelligence reporting, talent management is awesome, recruitment and onboarding help engage new employees before day one, mobile access for employees and leaders. Avis collecté par et hébergé sur G2.com.
The products have set every need we have had since implementation in 2002. The company has continued to enhance their products and add new ones. Customer service and support has evolved over time and is exception when needed. Nothing to dislike. Avis collecté par et hébergé sur G2.com.
I like the fact that it is a one stop HR stop, you can access your payroll info, benefits, handbook, and track employee progress through time in company, updates to employee like promotions and pay increases and track time off Avis collecté par et hébergé sur G2.com.
I don’t like the interface at all, it’s very outdated and the font size is so small. While it’s nice to see your time off color coded and in a large calendar yearly view, it’s very small and even the icons seem extremely outdated. I also don’t like the fact that it isn’t easy to navigate unless you know what you’re looking for. It would be nice to have a resource available for new users. Avis collecté par et hébergé sur G2.com.
Facilité d'utilisation. Il est facile et efficace de soumettre la paie, de demander des congés, de suivre le temps accumulé, de gérer les formulaires de ressources humaines, etc. Avis collecté par et hébergé sur G2.com.
La version mobile est difficile à manœuvrer. Avis collecté par et hébergé sur G2.com.
Ease of use/navigation * Lots of useful information that are easily accessible organized/grouped in a practical manner * flexible workflows * Robust reporting * Awesome implementation team once we got past the training (See comment below). * Our management team really likes the visibility they now get. Just being able to sort and filter the directory was already a big help * During implementation, US worked hard with us to find, even out of the box solutions. Extremely committed implementation team. * Avis collecté par et hébergé sur G2.com.
Required upfront comprehensive training during implementation. Ended up being a waste of time which created unnecessary delay. By the time we needed to use the information, information was all jumbled in our brains, we have forgotten all the earlier training and we had to re-learn. Would have been more practical to learn one aspect, implement, then go on to the next. * TIcketing system and hierarchy of support impractical. When you get the right person, support is awesome but it sometimes takes a few tries to get the right person. Other times, it is frustrating waste of time and counter productive to have to create a ticket for a yes/no question. I also think 48 hours is a loooong time to have to wait for a call back. * Payroll Gateway for a company like ours with over 100 pay groups is slow and time consuming * Open enrollment needs a LOT of work. Set-up is cumbersome and if you have different sessions with the same plan package, we should just be able to copy from one session to another * E-mail alerts are great but because we have over 100 pay groups, getting over 150 e-mails after a payroll and finding the right e-mail that truly needs attention is sometimes like looking for a needle in a hay stack. * Customer support and case list needs to be organized better. Subject lines for US generated notifications must be made more meaningful. The various screens for each case is confusing and hard to get to the core issue. Avis collecté par et hébergé sur G2.com.
Ability to have all needs addressed in one place. We can now do our bi-annual employee reviews in one place instead of having to use another system. Avis collecté par et hébergé sur G2.com.
It does not send out automated emails informing employees of their pay on pay days like our old software. Avis collecté par et hébergé sur G2.com.
Our non-technical employees easily adapted to Ultipro, embracing employee self-service. We have been able to engage our employees and increase the accuracy of their personal data greatly. System is easy to use with great reporting capabilities. Avis collecté par et hébergé sur G2.com.
Would like the ability to change the supervisor without creating a effective date in job, so when retros happen you don't have to alter history. Also would like to have compa-ratio in the core product, instead of just a calculated field in BI. Avis collecté par et hébergé sur G2.com.
