Reviews Summary: Online Reputation Management Software with Digital Media Monitoring Features
Currently there are 6 Online Reputation Management software products with Digital Media Monitoring features listed on G2, and together they have generated 1,814 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Online Reputation Management software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 6 Online Reputation Management software products that have Digital Media Monitoring features based on those criteria:
- Quality of Support: 9.2/10 average user rating
- Ease of Use: 8.9/10 average user rating
- Ease of Setup: 8.9/10 average user rating
To help you compare and find the best Online Reputation Management software product with the right Digital Media Monitoring functionality for your business, we have gathered some additional details and FAQs below.
What Online Reputation Management products with Digital Media Monitoring features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Online Reputation Management software products with Digital Media Monitoring capabilities according to G2 users:
- SOCi is rated 4.5-stars and has 874 reviews
- G2 Marketing Solutions is rated 4.6-stars and has 364 reviews
- Reviews.io is rated 4.8-stars and has 315 reviews
What Online Reputation Management software products with Digital Media Monitoring capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Online Reputation Management software products with Digital Media Monitoring capabilities:
- SOCi is rated 4.5-stars with 874 reviews.
- G2 Marketing Solutions is rated 4.6-stars with 364 reviews.
- Reviews.io is rated 4.8-stars with 315 reviews.
- Shopper Approved is rated 4.8-stars with 159 reviews.
- ConsumerAffairs.com is rated 4.5-stars with 22 reviews.
Which software products with Digital Media Monitoring features are the highest rated on G2?
These are the Online Reputation Management software products offering Digital Media Monitoring capabilities and have the highest ratings:
- Reviews.io has received 315 reviews and is rated 4.8-stars.
- Shopper Approved has received 159 reviews and is rated 4.8-stars.
- G2 Marketing Solutions has received 364 reviews and is rated 4.6-stars.
- SOCi has received 874 reviews and is rated 4.5-stars.
- Uberall has received 80 reviews and is rated 4.4-stars.
Review Snippets for Online Reputation Management Software with Digital Media Monitoring Features
| Questions | Responses |
|---|---|
| Here is what users liked best about Online Reputation Management software with Digital Media Monitoring features. |
SOCi: "I liked the open lines of communication and the constant updates from the Brandify team as we worked together to complete our goal."
- Arika M., Marketing Specialist at Stanley Security , Enterprise (> 1000 emp.)
G2 Marketing Solutions: "Great way to build our brand in a new space, by leveraging user success. Also, Alex Pike did a great job of helping us understand the value of the platform when we first started."
- Paul M., Sales Enablement Executive, Small-Business (50 or fewer emp.)
Reviews.io: "Easy to setup, value priced, Review syndication with Google works, importing reviews, included widgets, solid support, etc."
- Elijah H., Director of Digital Marketing at Open Listings , Small-Business (50 or fewer emp.)
|
| Here is what users liked least about Online Reputation Management software with Digital Media Monitoring features. |
SOCi: "When my company had some issues that would delay my using the product, I requested that Soci put a hold on my account until we could get the situation handled. My sales person thought it was a very reasonable request and didn't think there would be a problem."
- Terri T., Small-Business (50 or fewer emp.)
G2 Marketing Solutions: "G2Crowd promised lots of leads, but leads are few and far
2."
- Shankar G., Turn Happy Customers Into Sales Pipeline, Mid-Market (51-1000 emp.)
Reviews.io: "They originally had very poor customer service."
- Deanna H., Marketing Professional, Small-Business (50 or fewer emp.)
|
| These are what users recommend to others considering popular Online Reputation Management software products with Digital Media Monitoring capabilities. |
SOCi: "Great platform for social media managers/marketing managers managing large portfolios or even small ones. The staff is also very helpful in their recommendations on how to optimize your accounts and succeed!"
- Danielle K., Marketing | Graphic Design | Content Creation, Small-Business (50 or fewer emp.)
G2 Marketing Solutions: "Qualify your list!"
- Angus G., Helping businesses transform operations through technology., Mid-Market (51-1000 emp.)
Reviews.io: "Good to trial alongside other review platforms or drive straight in to."
- Shane P., Digital Marketing Manager / Workwear Express, Mid-Market (51-1000 emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
SOCi: "Brandify helped our company us to clean up all our branch locations in order to remove outdated information and provide the most up-to-date info for Google business location listings."
- Arika M., Marketing Specialist at Stanley Security , Enterprise (> 1000 emp.)
G2 Marketing Solutions: "Building our brand and business through more exposure and inbound leads."
- Paul M., Sales Enablement Executive, Small-Business (50 or fewer emp.)
Reviews.io: "syndication of reviews on Google + FB etc, credibility + trust with new users, sharing testimonials from happy customers, collecting important product feedback from users, etc."
- Elijah H., Director of Digital Marketing at Open Listings , Small-Business (50 or fewer emp.)
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