Vizury allow businesses to create a multi channel experience via retention tools.
We in GlassesUSA are using the browser notification tool with great success. Utilizing the tool features to maximize users journey, exposure and retention with the following...
Triggered messages - cart, product and category abandonment.
Product feed updates - back in stock, price drop.
Automation messages - welcome, post purchase.
Bulk messages - dedicated campaigns to mass population. Bewertung gesammelt von und auf G2.com gehostet.
The tool needs to improve the following...
Segmentation abilities - currently the segmentation is very basic and not dynamic within work flow or other triggered messages.
Connection to other platforms - Vizury should consider connection to other developed retention platforms to allow vast user experience and cross channel marketing.
Currently our other platforms doesn't communicate with Vizury, so we experience an overlapping marketing experience to some users. Bewertung gesammelt von und auf G2.com gehostet.
The webpush platform is very intuitive and simple to use. Trigger rules which we require for different campaigns are readily available and fits our use cases. Analytics on campaign performance is also available on the dashboard. Bewertung gesammelt von und auf G2.com gehostet.
Custom integration settings seem to be complicated and documentation is lost when account managers change hands. Troubleshooting of issues may sometimes take awhile. Bewertung gesammelt von und auf G2.com gehostet.
The ability to integrate into our websites data-later seamlessly. Bewertung gesammelt von und auf G2.com gehostet.
Lack of documentation makes it difficult to fully understand the platform. Bewertung gesammelt von und auf G2.com gehostet.
Works seamlessly with Google Chrome for browser notifications. Allows us to create and implement remarketing efforts to engage select audiences and drive additional conversions. Bewertung gesammelt von und auf G2.com gehostet.
Have not had as much success with Safari notifications. UI can sometimes be a bit clunky. Thorough documentation for using the UI and a Help Desk feature within the UI would be helpful. Bewertung gesammelt von und auf G2.com gehostet.
Its the service that matters after all. Whenever I have called Vizury be it weekend, weekday, morning or evening I had a great support & my query was resolved in no time. I really recommend Vizury for great product & service. Bewertung gesammelt von und auf G2.com gehostet.
While we send push notifications from Vizury I really want the team to come up with automation engine which is the need of hour. Bewertung gesammelt von und auf G2.com gehostet.
low COS, fast support, capability of segmenting the audience Bewertung gesammelt von und auf G2.com gehostet.
the bugs,
1>revenue currency is not correct,
2>the set up of campaign schedule changed every time when i go back to see after the notification is set up
3>the storage of images, it's hard to find the pics everytime you need to scroll
4>the report system, can't see the numbers from months ago Bewertung gesammelt von und auf G2.com gehostet.