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- Twilio-vs-Vonage Communications APIs
Compare Twilio and Vonage Communications APIs 
- Users report that Twilio excels in API Call Speed with a score of 8.3, while Vonage Communications APIs outshine with a higher score of 8.8, indicating faster response times for API requests.
- Reviewers mention that Vonage offers superior Communication Varieties, scoring 9.0 compared to Twilio's 8.4, which suggests a broader range of communication options available for users.
- G2 users highlight that Vonage's Live Chat feature is rated at 8.5, outperforming Twilio's 8.0, making it a more favorable choice for businesses that prioritize real-time customer interaction.
- Users on G2 indicate that Twilio's Ease of Integration is rated at 8.2, while Vonage leads with an 8.7, suggesting that Vonage may provide a smoother onboarding experience for developers.
- Reviewers say that Twilio's Product Direction is rated positively at 8.5, but Vonage's lower score of 7.2 raises concerns about its future development and feature enhancements.
- Users report that Vonage's Community Support is rated significantly higher at 8.1 compared to Twilio's 6.8, indicating a more robust support network for users seeking assistance and resources.
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
Poor customer support. Use of AI for responses to customers. Kicking request from one department to another with more than 2 weeks required to understand the source of the problem Disability to resolve issues with blocking/filtering SMS by local US...
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
Too many things can cause 'Archive Stopped's etc. causing problems in our system
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
Poor customer support. Use of AI for responses to customers. Kicking request from one department to another with more than 2 weeks required to understand the source of the problem Disability to resolve issues with blocking/filtering SMS by local US...
Too many things can cause 'Archive Stopped's etc. causing problems in our system
