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- SolarWinds DameWare Remote Support-vs-TeamViewer
Compare SolarWinds DameWare Remote Support and TeamViewer 
At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Small-Business (41.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
SolarWinds DameWare Remote Support
Star Rating
(31)4.2 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportTeamViewer
Star Rating
(3,367)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Ease of Use with a score of 9.1, making it a preferred choice for small businesses looking for straightforward remote support solutions. In contrast, SolarWinds DameWare Remote Support has a lower score of 8.7, which some users feel reflects a steeper learning curve.
- Reviewers mention that TeamViewer's Multi-Monitor Support is rated at 9.0, allowing users to easily navigate multiple screens during remote sessions. Meanwhile, SolarWinds DameWare's support in this area is also rated at 9.0, but users have noted that the experience can be less intuitive.
- G2 users highlight TeamViewer's superior Quality of Support with a score of 8.6, indicating that users feel more supported when issues arise. SolarWinds DameWare, with a score of 8.3, has received feedback suggesting that response times could be improved.
- Users on G2 report that TeamViewer's Unattended Remote Access feature is highly rated at 9.1, making it ideal for IT teams needing to access devices without user intervention. SolarWinds DameWare also offers this feature with a score of 9.1, but some users feel it lacks the seamlessness of TeamViewer's implementation.
- Reviewers mention that TeamViewer's Session Recording feature is rated at 9.0, which is beneficial for training and compliance purposes. In contrast, SolarWinds DameWare's session recording is rated lower at 6.3, leading some users to express disappointment in its functionality.
- Users say that TeamViewer's Device Management capabilities are rated at 9.5, providing robust tools for managing devices remotely. SolarWinds DameWare, while also strong in this area with a score of 9.4, has been noted by users to have a more complex setup process.
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Pricing
Entry-Level Pricing
SolarWinds DameWare Remote Support
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
SolarWinds DameWare Remote Support
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.7
30
9.1
2,780
Ease of Use
8.7
30
9.1
2,796
Ease of Setup
8.4
20
9.0
713
Ease of Admin
8.8
20
8.9
635
Quality of Support
8.3
26
8.6
2,370
Has the product been a good partner in doing business?
8.6
21
8.6
592
Product Direction (% positive)
6.7
28
8.7
2,675
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
30
Not enough data
9.2
30
Not enough data
9.3
29
Monitoring and Management
Not enough data
9.2
29
Not enough data
9.4
29
Not enough data
9.0
30
Not enough data
9.4
30
Organization
Not enough data
9.3
29
Service Management
Not enough data
8.8
30
Not enough data
9.8
30
Not enough data
9.4
30
Presenter Tools
Not enough data
8.9
793
Not enough data
8.5
716
Not enough data
9.2
863
|
Verified
Not enough data
8.8
764
|
Verified
Conferencing Options
Not enough data
8.7
727
|
Verified
Not enough data
8.7
739
|
Verified
Not enough data
8.7
724
|
Verified
Application Tools
Not enough data
8.9
799
|
Verified
Not enough data
8.9
758
|
Verified
Not enough data
8.8
736
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.3
389
Not enough data
9.1
385
Not enough data
9.0
340
Not enough data
9.1
366
Not enough data
9.0
351
Not enough data
9.0
359
Maintenance
Not enough data
9.1
355
Not enough data
9.0
323
Communication
Not enough data
9.1
354
Not enough data
8.7
302
Not enough data
8.9
305
Not enough data
8.9
327
Security
Not enough data
9.1
319
Not enough data
9.1
324
Device Support
Not enough data
9.1
349
Not enough data
9.2
361
Not enough data
9.2
358
Performance
Not enough data
9.0
333
Administration
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
9.6
13
Security
Not enough data
9.6
12
Not enough data
9.4
11
Platform - Mobile Device Management (MDM)
Not enough data
8.4
18
Operating System
Not enough data
9.5
19
Not enough data
9.0
18
Not enough data
8.8
19
Management
Not enough data
8.8
19
Not enough data
8.5
19
Not enough data
8.8
17
Not enough data
8.3
17
Not enough data
8.8
19
Security
Not enough data
8.4
17
Not enough data
8.8
19
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
9
8.8
1273
9.0
7
8.6
1184
9.2
8
8.6
1178
6.3
5
8.6
1167
Feature Not Available
8.7
1200
9.1
9
8.6
1274
Feature Not Available
8.9
1341
Platform
8.6
7
8.9
1291
Feature Not Available
8.7
1250
Feature Not Available
8.7
1217
9.3
10
9.1
1379
Security
Not enough data
8.6
1080
Feature Not Available
8.8
1222
Feature Not Available
8.7
1168
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Categories
Categories
Shared Categories
SolarWinds DameWare Remote Support and TeamViewer are categorized as Remote Desktop and Remote Support
Unique Categories
SolarWinds DameWare Remote Support has no unique categories
Reviews
Reviewers' Company Size
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
6.5%
Oil & Energy
6.5%
Non-Profit Organization Management
6.5%
Information Technology and Services
6.5%
Financial Services
6.5%
Other
67.7%
Information Technology and Services
17.0%
Computer Software
10.4%
Marketing and Advertising
4.6%
Telecommunications
3.2%
Computer & Network Security
2.5%
Other
62.3%
Most Helpful Reviews
SolarWinds DameWare Remote Support
Most Helpful Favorable Review
Verified User in Banking
Verified User in Banking
The management console of the application is clear Interface made beautifully not confused every feature and setting you're looking for is in this console. you can determine the remote connection quality You can adjust the speed and quality of the...
Most Helpful Critical Review
Joel R.
Verified User in Computer Hardware
There are issues with remote video when using both Dameware and Remote Desktop. Example would be if you use Remote Desktop then go back to Dameware you are only given a black window.
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Verified User in Management Consulting
The biggest problem with TeamViewer is that when you are in the middle of a session, the connection is often cut off at any time, without any warning and with a good internet connection. This makes it virtually impossible to use TeamViewer for professional...
Verified User in Banking
Verified User in Banking
The management console of the application is clear Interface made beautifully not confused every feature and setting you're looking for is in this console. you can determine the remote connection quality You can adjust the speed and quality of the...
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Joel R.
Verified User in Computer Hardware
There are issues with remote video when using both Dameware and Remote Desktop. Example would be if you use Remote Desktop then go back to Dameware you are only given a black window.
Verified User in Management Consulting
The biggest problem with TeamViewer is that when you are in the middle of a session, the connection is often cut off at any time, without any warning and with a good internet connection. This makes it virtually impossible to use TeamViewer for professional...
Alternatives
Discussions
SolarWinds DameWare Remote Support has no discussions with answers
How would teanviewer connect without a fast internet?
9 comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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