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AnyDesk Reviews & Product Details

AnyDesk Overview

What is AnyDesk?

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide. With offices in Berlin, Clearwater (US), Shanghai, and Hong Kong, AnyDesk is taking a leap forward from Start-up to Scale-Up and expands its business globally continuing its rapid growth. Unparalleled speed, extraordinary ease of use, and highest security standards are our strong suit. AnyDesk offers advanced customization options enabling users to adapt the software to their individual needs. It empowers IT experts, leaders, and novices alike to maximize their efficiency and achieve their goals.

AnyDesk Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)
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Product Description

AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.

How do you position yourself against your competitors?

With free Mobile Device Management and regular software updates free of charge, AnyDesk is a cross-platform compatible Remote Desktop Alternative. Compared to its competitors, AnyDesk uses its own proprietary codec DeskRT creating a fluent on-screen experience with low latency, even in areas with poor internet connectivity. From flexible cloud solution to a self-hosted in-house alternative – AnyDesk adapts even to the strictest policy requirements.


Seller Details
Company Website
Year Founded
2014
HQ Location
Stuttgart
Twitter
@anydesk
7,360 Twitter followers
LinkedIn® Page
www.linkedin.com
760 employees on LinkedIn®
Description

AnyDesk was founded in Germany in 2014. Its unique remote access software has been downloaded by more than 500 million users worldwide. The software is based on the company’s unique proprietary codec, DeskRT, that allows for virtually latency-free collaboration whether you’re down the hall or on the other side of the world. AnyDesk is one of the 50 fastest-growing businesses in Germany and its technology is trusted by millions of people and more than 80,000 customers in 190 countries, including world-renowned Fortune 500 brands.


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Recent AnyDesk Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Love anydesk! makes remote work so easy"
Lets us set up more powerful tower stations for drafting and machiner operation, and then access those on the go while travelling, while away from ...
SM
sandeep m.Small-Business (50 or fewer emp.)
4.5 out of 5
"Work Experience"
the best thing in Anydesk is to take remote session of each and every window server and workstation without any latency and if we want to share rem...
Arfad D.
AD
Arfad D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best remote desktop software that offers seamless access to computers and devices from anywhere."
It can be used to access any device from anywhere for online technical support or Csutomer support.
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AnyDesk Media

AnyDesk Demo - AnyDesk (Windows)
AnyDesk (Windows)
AnyDesk Demo - AnyDesk (MacOS)
AnyDesk (MacOS)
AnyDesk Demo - AnyDesk (Android)
AnyDesk (Android)
AnyDesk Demo - AnyDesk (Linux)
AnyDesk (Linux)
AnyDesk Demo - AnyDesk (iOS)
AnyDesk (iOS)
AnyDesk Demo - AnyDesk (FreeBSD)
AnyDesk (FreeBSD)
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Video Reviews

1,029 AnyDesk Reviews

4.5 out of 5
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1,029 AnyDesk Reviews
4.5 out of 5
1,029 AnyDesk Reviews
4.5 out of 5

AnyDesk Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AnyDeskQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AnyDesk?

Lets us set up more powerful tower stations for drafting and machiner operation, and then access those on the go while travelling, while away from the office, and we even have remote team members on the other side of the world that hop on. It is the easiest program to use, takes a few seconds to get someone set up on it. We rely on anydesk heavily in our business, and use it every day. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

Only thing i think can be annoying, is that you dont have to install it to run it, however there is some features that are better when its installed. it is not easy to tell if you did actually install, or have just been using the downloaded program for ages. but that is more of a learning curve than product issue. Maybe a nice and easy to access install button if you are on the software would be nice. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

Allows us to use more powerful (and cost effective) tower workstations and have people remote into them to use as needed, 1 or 2 powerful workstations can take the place of a handful of oversized and overpriced laptops. There is also programs specific to our industry we use that are really expensive to buy a licence for, and since we dont need a full liccenced user all the time, rather a few people using it part time, we can have one and share it. Review collected by and hosted on G2.com.

SM
support HEAD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AnyDesk?

the best thing in Anydesk is to take remote session of each and every window server and workstation without any latency and if we want to share remotely full access or not its all upto us and it ahve very simple and easy setup Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

sometime its shows error connection timeout while connecting it with remote copluter once the connection is made then it work fluently Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

i am technical support manager so i am using anydesk many times while taking client server or computer in remote to handle the ticket ,so my best choiceis to take session with anydesk only because client are easly setup it and everyone aware about it Review collected by and hosted on G2.com.

SS
CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AnyDesk?

- Its simple to use without installtion

- It has a contact book of previously connected devices

- The clip board copy and paste for transfering files works well

- It WAS a good alternative to TeamViewer Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

A locked count down negging screen asking you to sign up for the pro-paid version makes this tool unuseable when you are trying to support friends and family. I have been forced to find alternatives.

I tried to sign up for the pro-paid version but after reading their predatory cancellation policy, I don't trust them.

No direct phone number for support. Email support was not aswered after 2 weeks. Might as well not have support.

Customer capture and enshitification.

Beware do not use. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

Remote access to local comptuers across my local network Review collected by and hosted on G2.com.

EP
System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about AnyDesk?

Aydesk is our go to tool for work from home office work. The best features that I find amazing is its screen sharing and remote access feature which helps in working on projects without getting on site. Setting up anydesk is also not so difficult and it has cross platform access plus data sharing. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

It is very useful tool I didn't find big problem while working although it sometimes lags during high data sending. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

Remote working is very important for our marketing team , campaign need to be optimised regularly. That's where anydesk played important role in working on the go. It is also helpful for remote support with other teams quickly and have to improve our efficiency. Review collected by and hosted on G2.com.

PK
Software Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AnyDesk?

It allows for servers to be restarted or user computers to be worked on without having to wait for authorization. It hardly even lags with good internet connections which has to be a compliment in today’s world. The software is user-friendly and therefore has a short setup process. File sharing and text chat are also pretty useful during the session as well. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

The integration is straightforward even though at times the server is rather tricky and comes to a halt at some point. It has the drawback of fully relying on the internet connection and therefore may be affected by network issues. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

It is mostly used to help our clients who have problems in identifying faulty hardware and software. With it, I can be linked to multiple local servers at the same time. It can fix any issue once remote desktop access is granted to the client. I review their code and help them sort out the problems my team is facing. This makes it possible for me to solve their problems. Regardless of my physical distance from my friends, family, and coworkers, I am capable of helping them. If I am required to use the work computer when I am not at the workplace, then I can do so from home. Review collected by and hosted on G2.com.

Arfad D.
AD
Area Sales Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about AnyDesk?

It can be used to access any device from anywhere for online technical support or Csutomer support. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

Little it has security issue if you know the password of anydesk of other devices. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

In case of software technical problem comes almmost every day ifn different clients and it is not possible to go physically to every clients to solve the problem. But with anydesk you can save time, money and give real time fast costumer service. Review collected by and hosted on G2.com.

DC
Public Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AnyDesk?

For people reading this review Happy New Year 2025, here we continue using remote work software from home, so I can enjoy more with my family.

AnyDesk is perfect for working remotely with information encryption and full control of the destination PC, also chat between clients without leaving the environment.

Manage server and reboot and connection configuration without user presence.

Whitelist user registration to improve security. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

AnyDesk meets all the requirements it offers, I have no performance or speed problems. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

Remote connection with other Linux distributions and Linux server, transfer files through encrypted tunnel and data protection.

Enter the guest PC without user access, all automatic.

I have it installed on my PC and mobile phone for immediate control. Review collected by and hosted on G2.com.

Kalidaspandian R.
KR
Assistant Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about AnyDesk?

Main thing I like about AnyDesk is, it is easy to install and it's userinterface is very user-friendly. This is the first remote support software I used. Almost this is the part of my work. I am currently usingthis and it really helps to sort out the multiple issues in a short time. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

The only disadvantage is, sometime server issues happens. At that time, it's too difficult to sort out the issue remotely. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

As an Assistant Manager, I am handling 24 data centers in my native Distirct. If the operators working in data centers face any technical issues I have to sort it out. So at the time AnyDesk helps me to sort out the issues like software installation, trouble shooting. Review collected by and hosted on G2.com.

Thakgalo S.
TS
Software Developer
Manufacturing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AnyDesk?

It is lightweight, works well with low latency under poor internet connections, and is affordable. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

The clipboard file transfer is unreliable and does not work when the remote device is a virtual machine.

AnyDesk feature (browse files) works as a workaround. Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

Remote access to the host PC, so as a User Support and IT Liaison, it saves me time to visit each user's workplace when they need support as I can easy connect to their PC from my desk. Review collected by and hosted on G2.com.

SM
Lead Advisor
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AnyDesk?

AnyDesk is easy to implement and configure (even for people with limited technical knowledge), the first time I set up a connection, it took me less than five minutes. It allows me to switch seamlessly between Windows devices, Mac, or even my tablet, always maintaining fluidity. AnyDesk builds confidence to guide users in real time, helping them overcome technical obstacles without stress. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

When working from areas with limited internet speed, I've noticed some lags. A performance optimization for slower speed networks would be great Review collected by and hosted on G2.com.

What problems is AnyDesk solving and how is that benefiting you?

It helps me minimize the need for physical travel and remotely resolve issues in minutes. It improves my ability to support colleagues and students in cases of access recovery to their system, especially before important presentations, all from the comfort of my office. Review collected by and hosted on G2.com.