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Compare SMS-Magic and TrueDialog

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At a Glance
SMS-Magic
SMS-Magic
Star Rating
(106)4.1 out of 5
Market Segments
Small-Business (59.4% of reviews)
Information
Entry-Level Pricing
Free Trial
Browse all 4 pricing plans
TrueDialog
TrueDialog
Star Rating
(77)4.4 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Information
Entry-Level Pricing
Starting at $99.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that TrueDialog excels in Two-Way Text Messaging with a score of 9.4, while SMS-Magic trails behind at 8.4, indicating that TrueDialog offers a more robust interactive messaging experience.
  • Reviewers mention that TrueDialog's Ease of Use is rated at 9.0, significantly higher than SMS-Magic's 8.3, suggesting that users find TrueDialog's interface more intuitive and user-friendly.
  • G2 users highlight that TrueDialog has a superior Quality of Support, scoring 8.8 compared to SMS-Magic's 8.2, which indicates that TrueDialog may provide more effective customer service and assistance when needed.
  • Users on G2 note that TrueDialog's Text Scheduler received a lower score of 7.4 compared to SMS-Magic's 8.0, suggesting that SMS-Magic may offer a more effective scheduling feature for sending messages at optimal times.
  • Reviewers mention that TrueDialog's Product Direction is rated at 9.2, which is significantly higher than SMS-Magic's 7.4, indicating that users feel more confident in TrueDialog's future development and enhancements.
  • Users say that both platforms have similar scores for Bulk SMS at 8.3, but TrueDialog's overall performance in messaging features makes it a more appealing choice for businesses focused on comprehensive SMS solutions.
Featured Products
Pricing
Entry-Level Pricing
SMS-Magic
Free Trial
Free Trial
Browse all 4 pricing plans
TrueDialog
Small Business
Starting at $99.00
Browse all 4 pricing plans
Free Trial
SMS-Magic
Free Trial is available
TrueDialog
No trial information available
Ratings
Meets Requirements
8.5
95
8.7
70
Ease of Use
8.3
99
8.8
72
Ease of Setup
7.9
82
8.6
54
Ease of Admin
8.1
74
8.8
20
Quality of Support
8.2
88
8.8
59
Has the product been a good partner in doing business?
8.1
72
9.4
18
Product Direction (% positive)
7.4
97
8.8
71
Features by Category
7.3
864
7.5
815
Text Messaging
8.3
71
8.4
60
8.4
71
9.2
64
8.0
71
7.5
62
7.7
66
7.3
58
7.2
63
7.4
60
6.8
57
7.4
59
7.8
64
7.6
59
7.7
58
7.4
55
SMS Platform
6.7
61
7.6
60
7.8
63
7.6
59
6.7
53
6.7
54
5.7
53
6.7
53
6.5
55
6.8
56
7.2
58
7.4
56
Categories
Categories
Shared Categories
SMS-Magic
SMS-Magic
TrueDialog
TrueDialog
SMS-Magic and TrueDialog are categorized as SMS Marketing
Unique Categories
SMS-Magic
SMS-Magic is categorized as Salesforce AppExchange Apps
TrueDialog
TrueDialog has no unique categories
Reviews
Reviewers' Company Size
SMS-Magic
SMS-Magic
Small-Business(50 or fewer emp.)
59.4%
Mid-Market(51-1000 emp.)
36.8%
Enterprise(> 1000 emp.)
3.8%
TrueDialog
TrueDialog
Small-Business(50 or fewer emp.)
21.6%
Mid-Market(51-1000 emp.)
63.5%
Enterprise(> 1000 emp.)
14.9%
Reviewers' Industry
SMS-Magic
SMS-Magic
Financial Services
15.1%
Consulting
8.5%
Non-Profit Organization Management
8.5%
Legal Services
8.5%
Staffing and Recruiting
7.5%
Other
51.9%
TrueDialog
TrueDialog
Higher Education
27.0%
Education Management
20.3%
Financial Services
6.8%
Sports
5.4%
Retail
4.1%
Other
36.5%
Most Helpful Reviews
SMS-Magic
SMS-Magic
Most Helpful Favorable Review
Mary Grace T.
MT
Mary Grace T.
Verified User in Consulting

We have been using SMS Screen Magic for our SMS needs, we do B2B sales and we couldn't be happier with their service. The platform is incredibly user-friendly, making sending bulk messages quickly and efficiently easy. The delivery rate is outstanding,...

Most Helpful Critical Review
BF
Bruce F.
Verified User in Primary/Secondary Education

The customizations we asked for never worked well after a year of testing and work by SMS magic. They wanted us to cancel with over e30 days notice.

TrueDialog
TrueDialog
Most Helpful Favorable Review
Verified User
G
Verified User in Education Management

The best part of TrueDialog is that when working with the software it opens up another method of communication to reach your clients. We utilize this to support our ongoing communication in what seems to yeild our highest response rate and provide...

Most Helpful Critical Review
Jorge L.
JL
Jorge L.
Verified User in Consulting

The messages can get a bit messed up sometimes especially with emoji

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Discussions
SMS-Magic
SMS-Magic Discussions
Monty the Mongoose crying
SMS-Magic has no discussions with answers
TrueDialog
TrueDialog Discussions
Monty the Mongoose crying
TrueDialog has no discussions with answers