SimpleTexting Reviews & Product Details

I like SimpleTexting for its instant communication with clients, which means I don't have to try calling and getting voicemail. It's really valuable because it eliminates time on the phone. Plus, it saves me money since my secretaries don't have to talk to everybody. I also appreciate the excellent customer service they provide. The app is easy to use, and it helps me keep my personal cell phone private, allowing me to maintain a strictly business communication line. Overall, the initial setup was really easy. Review collected by and hosted on G2.com.

I wish the amount of characters that you could send in a text was longer. Sometimes you have to send 3, 4, 5 different texts when communicating with a client, especially in businesses like ours where it's more complicated than a normal service business. Review collected by and hosted on G2.com.

SimpeTexting allows our team to communicate to program participants in one step. This is important as most people are more connected to their phones rather than emails. It provides a more instant way of getting information to participants and families. Review collected by and hosted on G2.com.

I want to say the way the credit system is designed. For organization that are national, the upcharge of credits for flyers, photos, etc. seems a bit unfair and can cause an entity to exceed their limits very quickly. Review collected by and hosted on G2.com.

I find SimpleTexting to have a really easy dashboard and reasonable pricing. Their customer support is exceptional, deserving a six-star rating if that were possible, as it's beyond any company I've ever worked with. I can send images and do high volume SMS, which is quite beneficial. The integration with my systems, like Claude, is seamless and makes things a lot easier. Switching to SimpleTexting from Go High Level was a major upgrade because it is a lot easier to use. The initial setup was extremely easy, like next day you're good. I definitely think it's well-suited for smaller teams or individual use. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I like that SimpleTexting handles all my SMS to new customers efficiently. Customer service is amazing, especially Christine, who is absolutely wonderful to work with. Her response time is incredible, and the quality of her responses and support is exceptional. She's always helpful, thorough, and professional. The initial setup was easy, which is a big plus for me, and overall, I would give it a 10 out of 10. Review collected by and hosted on G2.com.

I found nothing whatsoever that that I didn't like I have been very please so far. Review collected by and hosted on G2.com.

Simple texting is just that, simple and it is also reliable. The best thing I have to say is about the service. If something goes wrong, the service team is on it. They don't quit until they have resolved the issue. I had a great experience with Jairah. Review collected by and hosted on G2.com.

Nothing yet and we have used for four of five years now. Review collected by and hosted on G2.com.

I find SimpleTexting very simple and user-friendly, and it works great since I've had no issues with it. Being able to connect our toll-free number has been a great service for us. It's fantastic that we can add our business toll-free number to our account, which our customers know us from, and be able to text them updates. Most of our customers know us from our vanity toll-free number, so being able to text them from that number adds to our credibility. The initial setup of SimpleTexting was very easy and simple. Review collected by and hosted on G2.com.

nothing that stands out, maybe more affordable prices to text Review collected by and hosted on G2.com.

I use SimpleTexting to send large blocks of texts to our members, and it helps with accessibility and pick-up rates. It’s easy to use, customer service responds quickly, and setup was very easy. Review collected by and hosted on G2.com.

I wish SimpleTexting had more flexibility in its pricing, so I could just buy some credits instead of managing a subscription. Review collected by and hosted on G2.com.

I like SimpleTexting for its ease of use and the link tracking and reporting feature. The ease of use lets me quickly put together a campaign, and the text tracking features help me understand how effective the text messages are in terms of user clicks on links. The initial setup was tremendously easy. Review collected by and hosted on G2.com.

Nothing comes to mind. Review collected by and hosted on G2.com.

Support is very responsive and will investigate and follow through on any issues. Review collected by and hosted on G2.com.

It would be nice to have a feature on campaigns that have some numbers where the text failed to deliver to resend after the fix is in place just to those individuals. Review collected by and hosted on G2.com.

It's super easy to use. The platform is intuitive, there are good integrations (at no extra cost), and the cost is good. Review collected by and hosted on G2.com.

The extra messaging pricing could be a bit lower. Review collected by and hosted on G2.com.