What I like most is how fast and easy it is to get responses. Texting just works better than calls or emails, and TextUs makes it really simple to reach candidates or employees and actually hear back quickly.
It’s also super easy to use. Most people pick it up without much training, and it fits right into the workflow instead of feeling like “another system” to manage.
The two-way texting and ability to send messages in bulk is a big plus too. You can have real conversations while still reaching a lot of people at once, which saves a ton of time.
Overall, it just makes communication quicker, more direct, and way more effective. Review collected by and hosted on G2.com.
There are definitely some limitations, especially as you scale. Managing large groups or sending mass texts can feel a little clunky and not as streamlined as you’d expect.
There can also be occasional glitches or delivery issues, which is frustrating when you’re relying on it for real-time communication.
Another downside is that some features feel a bit limited. Things like messaging options or flexibility aren’t always as robust as you’d want, especially for more complex use cases.
Overall, it works really well for day-to-day use, but once you start pushing it harder or using it at scale, you start to notice some gaps. Review collected by and hosted on G2.com.
![State of Texting 2023 [Infographic]](https://images.g2crowd.com/uploads/attachment/file/1277147/SOT-Infographic-R1.png){kind=link}