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TextUs Reviews & Product Details

Pricing

Pricing provided by TextUs.

Essentials

Starting at $749.00
1 Base Subscription Per Month

TextUs Media

TextUs Demo - The TextUs Platform
TextUs is the leading messaging engagement platform for recruiters and sales professionals that drives pipeline creation and improves hiring and sales cycle conversion.
TextUs Demo - TextUs Campaigns Pro
Take your campaigns to the next level with images, videos, GIFs and PDFs. Send registered links with clickthrough tracking. Campaigns Pro allows to users have full transparency into their best performing text messages, thus driving higher deliverability, better contact engagement and ultimately ...
TextUs Demo - TextUs Analytics
TextUs Analytics give you clear visibility into performance. Track message volume, response rates, and campaign engagement in real time. Easily improve ROI with data that helps your team optimize outreach, prove impact, and drive more conversations that convert.
TextUs Demo - TextUs Sequences
Automate outreach without losing the personal touch. TextUs Sequences let you build multi-step texting cadences that keep conversations moving. Schedule follow-ups, tailor messaging to your audience, and track engagement at every step — so no lead or customer slips through the cracks.
TextUs Demo - Textus Salesforce Integration
Seamless texting inside Salesforce. The new TextUs integration makes it easy to send, receive, and track SMS conversations directly in Salesforce. Sync contacts, log messages automatically, and trigger texts from workflows so your team can boost response rates without ever leaving their CRM.
TextUs Demo - TextUs HubSpot Integration
Text where you work, inside HubSpot. With the TextUs integration, you can send and receive SMS conversations directly from HubSpot, log every interaction automatically, and trigger texts from your existing workflows. Give your team faster response times and a complete view of engagement—all in on...
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TextUs Reviews (627)

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Reviews

TextUs Reviews (627)

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4.7
627 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and quick communication capabilities, making it an effective tool for reaching candidates and employees. The intuitive interface and features like mass texting enhance productivity, allowing users to manage communications efficiently. However, some users note that the character limit on messages can be restrictive.

Pros & Cons

Generated from real user reviews
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Derek K.
DK
Medical Recruiter
Mid-Market (51-1000 emp.)
"Text Us Review"
What do you like best about TextUs?

Ability to link my texting platform to our CRM system Bullhorn. Very easy to see notes track into the system from inbound and outbound messages. Clear tools for broadcasting vs traditional messages. Constantly using to keep in touch with my caregivers. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I think the pop out widget could be more efficient and work better. Sometimes it is clucky with pulling the correct number or numbers in general. Also wish it had an auto refresh every so often or a better notification as there are times I dont see new messages until I refresh the page myself. Review collected by and hosted on G2.com.

Karishma J.
KJ
Senior IT recruiter
Mid-Market (51-1000 emp.)
"Superb App for Bulk Messaging and Efficiency"
What do you like best about TextUs?

The application is very useful and we can send multiple messages in one time. Superb. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

they give the support support only through the Email . they don,t have a phone support. Review collected by and hosted on G2.com.

JE
Manager of Risk, Compliance, and Security
Mid-Market (51-1000 emp.)
"Easy Setup and Use, But Needs More Proactive Communication"
What do you like best about TextUs?

The system is very easy to setup, took only a few days, and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Status updates are not always forthcoming and I would like to see more proactive nature of their communications. Review collected by and hosted on G2.com.

Keerti M.
KM
IT recruiter
Mid-Market (51-1000 emp.)
"TextUs is very good solution for texting. 100 % Uptime."
What do you like best about TextUs?

Fautures and the both versions browser and desktop application is good. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

nothing is so to say for dislike. all is good Review collected by and hosted on G2.com.

Yogesh M.
YM
senior system administrator
Mid-Market (51-1000 emp.)
"Best pplication for user."
What do you like best about TextUs?

The application is very easy to use. Its work with browser as well as desktop application. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I dont thing that anything is like to dislike. Application is good. Review collected by and hosted on G2.com.

Vishakha S.
VS
Sr IT recruiter
Mid-Market (51-1000 emp.)
"Reliable Service Available Anytime with TextUs.Mobile, Web and app service works fine."
What do you like best about TextUs?

All anf every time available service by TextUs . Review collected by and hosted on G2.com.

What do you dislike about TextUs?

support team phone number is not available .they only provide support by email only. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Effortless Implementation and Outstanding Support"
What do you like best about TextUs?

I really like the simplicity of the system and the entire implementation process. We have had no issues since implementing the system about 10 months ago. Anytime I have questions about something, it is easy to reach someone for support. We have two different accounts for different departments within the company, and our employees are able to reach us easily via text rather than calling or emailing. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Nothing so far. There have been a few outages in the system, but they keep us notified and send updates as fixes are made. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Easy to Use, But Miss Having a Dedicated Account Manager"
What do you like best about TextUs?

I appreciate how easy it is to use, and I've noticed that our engagement has increased by more than 50% since we started using it. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

That there is no longer a dedicated account manager like there was when we started using the platform. Review collected by and hosted on G2.com.

Ashley D.
AD
Operations Manager
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Perfect texting tool!"
What do you like best about TextUs?

TextUs has been a game-changer for our team’s communication. The platform makes it easy to connect with clients, candidates, and partners through real-time text messaging, which has helped us increase engagement and response rates significantly. The interface is intuitive and user-friendly, so it didn’t take long for our team to get comfortable using it Review collected by and hosted on G2.com.

What do you dislike about TextUs?

While reporting is solid, adding more detailed analytics (like response times by user, or performance comparisons across campaigns) would provide even greater insight. Review collected by and hosted on G2.com.

Mohammed  T.
MT
Growth Marketer
Small-Business (50 or fewer emp.)
"Easy to use communication platform for businesses"
What do you like best about TextUs?

We are using to push whatsapp messages to all the leads who have not booked a call, this is something that is driving us good results. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

pricing is something that can be improved, they are positioned to solve enterprises, smbs take a brunt. Review collected by and hosted on G2.com.

Questions about TextUs? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Receptionist A.
RA
Receptionist AL04
Last activity over 4 years ago

How do I set text messages to multiple people for future dates?

GU
Guest User

What is TextUs used for?

Pricing Options

Pricing provided by TextUs.

Essentials

Starting at $749.00
1 Base Subscription Per Month

Plus

Starting at $749.00
1 Base Subscription Per Month
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TextUs Features
Customization
Integration APIs
User, Role, and Access Management
Performance
Dashboard
Mobility
Bulk SMS
Two-Way Text Messaging
Text Scheduler
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TextUs