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TextUs Reviews & Product Details

Pricing

Pricing provided by TextUs.

Essentials

Starting at $749.00
1 Base Subscription Per Month

TextUs Media

TextUs Demo - The TextUs Platform
TextUs is the leading messaging engagement platform for recruiters and sales professionals that drives pipeline creation and improves hiring and sales cycle conversion.
TextUs Demo - TextUs Campaigns Pro
Take your campaigns to the next level with images, videos, GIFs and PDFs. Send registered links with clickthrough tracking. Campaigns Pro allows to users have full transparency into their best performing text messages, thus driving higher deliverability, better contact engagement and ultimately ...
TextUs Demo - TextUs Analytics
TextUs Analytics give you clear visibility into performance. Track message volume, response rates, and campaign engagement in real time. Easily improve ROI with data that helps your team optimize outreach, prove impact, and drive more conversations that convert.
TextUs Demo - TextUs Sequences
Automate outreach without losing the personal touch. TextUs Sequences let you build multi-step texting cadences that keep conversations moving. Schedule follow-ups, tailor messaging to your audience, and track engagement at every step — so no lead or customer slips through the cracks.
TextUs Demo - Textus Salesforce Integration
Seamless texting inside Salesforce. The new TextUs integration makes it easy to send, receive, and track SMS conversations directly in Salesforce. Sync contacts, log messages automatically, and trigger texts from workflows so your team can boost response rates without ever leaving their CRM.
TextUs Demo - TextUs HubSpot Integration
Text where you work, inside HubSpot. With the TextUs integration, you can send and receive SMS conversations directly from HubSpot, log every interaction automatically, and trigger texts from your existing workflows. Give your team faster response times and a complete view of engagement—all in on...
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TextUs Reviews (627)

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Reviews

TextUs Reviews (627)

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4.7
627 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and quick communication capabilities, making it an effective tool for reaching candidates and employees. The intuitive interface and features like mass texting enhance productivity, allowing users to manage communications efficiently. However, some users note that the character limit on messages can be restrictive.

Pros & Cons

Generated from real user reviews
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Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"It works very well!"
What do you like best about TextUs?

In my field my clients communicate mainly by text , its an essential tool

It allows quick communication .

I use the campaign function daily . Its accurate easy to use , generates useful reports . It works ..!

My textus person is very responsive Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Some time contacts take a coulple of tries to load in the Campaign

But by and by it works Review collected by and hosted on G2.com.

TT
Mid-Market (51-1000 emp.)
"Using TextUs as a recruiter/sales person."
What do you like best about TextUs?

I find most people respond most rapidly to text as apposed to email. I hardly get a timely response to voicemail.

Text is silent and discrete as responses can be given in seconds. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

It would be much better is my corporate phone number could be used in TextUs. I believe many more people would use this product if you did.

1. Clients seening multiple numbers is confusing.

2. Clients can't call the TextUs numbers. I don't know how many lost contacts I had due to people calling and realizing that this is not a 'real number'. Personally, my first thoughts would be 'scam' . Review collected by and hosted on G2.com.

JW
Mid-Market (51-1000 emp.)
"TextUs review"
What do you like best about TextUs?

I'm in TextUs all day every day, texting for work. It is very easy to use, campaigns are awesome, getting the email notifications of texts can be very helpful when my computer doesn't ding about a text. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Don't really have complaints or dislikes Review collected by and hosted on G2.com.

BL
HR Director
Mid-Market (51-1000 emp.)
"We love TextUs!"
What do you like best about TextUs?

Being able to connect with our employees in real-time in a way that works for them has been a game changer. Our responses have greatly improved and our employees appreciate having a direct line to the HR team. The number of features are impressive and we enjoy the campaign portion. We have also had to chat with customer service a few times and they have been very helpful. We use Textus on a daily basis and rarely have any issues. Both the implementation and integration were easy. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

We do not have any issues with the system. Review collected by and hosted on G2.com.

Kyle B.
KB
Leasing Agent
Small-Business (50 or fewer emp.)
"Good texting service, but lacks integration"
What do you like best about TextUs?

I like that you are able to set up templates and that they are able to use variables to adapt to contact names. Its very helpful for when you have to send the same message to multiple users, but still want the message to feel personalized. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I dislike that there isn't the option, for my workflow at least, to integrate names and contact information automatically. So I have to add every contact manually, then manually copy it onto my message log. Review collected by and hosted on G2.com.

Response from Amy Fischer of TextUs

Thank you for the review, Kyle! You can check out the integrations we do have here: https://textus.com/product/integrations/

KS
Enterprise (> 1000 emp.)
"User friendly"
What do you like best about TextUs?

I love being able to schedule texts. Its also super user friendly. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Creating groups can be a headache with the amount of duplicate contacts. Review collected by and hosted on G2.com.

EL
Mid-Market (51-1000 emp.)
"Very solid experience so far."
What do you like best about TextUs?

I think the most helpful part is being able to blast a lot of people at once. While prospecting over the phone is still very helpful, it's nice to have something running in the background that essentially gives me two prospecting methods at the same time. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

The only downside I can really think of is the character limit. I know there have been studies in the past that show shorter messages work better than longer, but in my experience, giving a little more detail as to who I am and why I am reaching out has worked better for me. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Small-Business (50 or fewer emp.)
"Such an easy way to communicate!"
What do you like best about TextUs?

TextUs makes it possible to categorize and send out blast messages to a whole audience and have conversations if needed! It has been such a great app to have and utilize! Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I wish there was a dedicated "delete" contact button but instead there is something different that is a bit confusing. Review collected by and hosted on G2.com.

Samantha M.
SM
Small-Business (50 or fewer emp.)
"Staffing Consultant"
What do you like best about TextUs?

TextUs is a very easy/efficient way to quickly get a hold of candidates. It is also a nice feature to be able to schedule texts for the future! Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Sometimes the extension for database does not work. Review collected by and hosted on G2.com.

MC
Small-Business (50 or fewer emp.)
"Very Helpful"
What do you like best about TextUs?

Textus is such a help in our business. It allows us to keep in touch with our workers. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I don't believe there are downsides? Maybe a little spam? Review collected by and hosted on G2.com.

Questions about TextUs? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is TextUs used for?

Receptionist A.
RA
Receptionist AL04
Last activity over 4 years ago

How do I set text messages to multiple people for future dates?

Pricing Options

Pricing provided by TextUs.

Essentials

Starting at $749.00
1 Base Subscription Per Month

Plus

Starting at $749.00
1 Base Subscription Per Month
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TextUs Features
Customization
Integration APIs
User, Role, and Access Management
Performance
Dashboard
Mobility
Bulk SMS
Two-Way Text Messaging
Text Scheduler
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TextUs