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Compare Slack and Smartsheet 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$0.00
$9.00 1 user Per Month
Slack
Star Rating
(38,116)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSmartsheet
Star Rating
(21,421)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in communication features, with users praising its threaded discussions and drag-and-drop file sharing capabilities, which help keep conversations organized and efficient. In contrast, Smartsheet users note that while it offers solid project tracking, its communication tools are not as robust, often leading to a reliance on external platforms for discussions.
- Users say that Smartsheet provides a highly intuitive interface for project management, making it easy to track tasks, deadlines, and resources. Reviewers appreciate its customizable sheets that enhance organization. However, some users feel that Slack's focus on communication can overshadow its project management capabilities, making it less suitable for detailed project tracking.
- According to verified reviews, Slack's integration capabilities are a standout feature, allowing seamless connections with various software tools, which significantly enhances daily workflows. On the other hand, Smartsheet users have mentioned challenges with integration, indicating that while it is effective for project management, it may not connect as easily with other tools.
- Reviewers mention that Slack's ease of use is a major advantage, with many finding it straightforward to implement and navigate. This is particularly beneficial for teams looking to enhance communication quickly. In comparison, Smartsheet, while user-friendly, has received feedback about a steeper learning curve for new users, especially when setting up complex projects.
- G2 reviewers highlight that Slack's support quality is generally rated higher, with users appreciating the responsiveness and helpfulness of the support team. Smartsheet users, while generally satisfied, have reported mixed experiences with support, indicating that there is room for improvement in this area.
- Users report that Smartsheet is particularly effective for teams needing to manage dependencies and resource allocation, with features that help keep projects on track. However, Slack shines in fostering team collaboration through its communication tools, which can sometimes lead to a more chaotic project environment if not managed properly.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Slack
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
9.2
31,111
8.5
18,130
Ease of Use
9.2
32,041
8.4
18,370
Ease of Setup
9.2
8,423
8.3
10,161
Ease of Admin
8.9
5,048
8.5
7,614
Quality of Support
8.8
21,647
8.3
14,036
Has the product been a good partner in doing business?
9.0
4,527
8.6
7,064
Product Direction (% positive)
8.7
30,417
8.6
17,623
Features by Category
Tasks
Not enough data
8.7
10062
|
Verified
Not enough data
8.8
10067
|
Verified
Not enough data
8.5
9787
|
Verified
Not enough data
8.4
9466
|
Verified
Not enough data
8.1
9273
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9339
|
Verified
Not enough data
8.0
8800
|
Verified
Projects
Not enough data
8.6
9285
|
Verified
Not enough data
8.3
8631
|
Verified
Not enough data
8.2
8746
|
Verified
Not enough data
8.0
8661
|
Verified
Not enough data
8.2
8832
|
Verified
Not enough data
7.6
7601
|
Verified
Not enough data
8.0
8303
|
Verified
Not enough data
8.1
8864
|
Verified
Not enough data
7.8
7843
|
Verified
Not enough data
7.6
7446
|
Verified
Not enough data
7.6
7265
|
Verified
Resource Management
Not enough data
7.6
7741
|
Verified
Not enough data
7.6
7809
|
Verified
Not enough data
8.1
8441
|
Verified
Project Monitoring
Not enough data
7.8
7453
|
Verified
Not enough data
7.7
7562
|
Verified
Not enough data
8.2
8613
|
Verified
Generative AI
Not enough data
6.0
3063
Not enough data
6.1
3047
Agentic AI - Project Management
Not enough data
5.6
925
Not enough data
5.9
924
Not enough data
5.7
919
Not enough data
5.7
915
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
914
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Business Instant Messaging
9.1
13907
Not enough data
9.0
14450
Not enough data
8.6
13758
Not enough data
Business Instant Messaging
8.5
10210
Not enough data
8.1
9541
Not enough data
Business Instant Messaging
9.1
13643
Not enough data
9.2
13271
Not enough data
9.0
11796
Not enough data
Generative AI - Business Instant Messaging
7.5
1497
Not enough data
AI - Business Instant Messaging
7.5
1483
Not enough data
7.9
1487
Not enough data
7.4
1466
Not enough data
7.4
1469
Not enough data
Agentic AI - Business Instant Messaging
7.7
894
Not enough data
7.7
883
Not enough data
Setup
9.1
687
8.3
5156
8.9
678
Feature Not Available
8.7
662
8.1
5020
8.9
694
8.5
5392
Management
9.0
670
Feature Not Available
8.7
655
8.1
4651
8.9
669
7.5
4366
Generative AI
7.8
573
6.3
1817
Agentic AI - Workflow Management
7.8
290
5.9
406
8.0
286
5.9
408
8.2
294
5.9
403
8.0
291
5.9
399
8.0
291
5.9
398
7.9
291
5.9
400
8.1
291
6.1
401
Account Options
9.2
285
Not enough data
8.4
280
Not enough data
8.7
275
Not enough data
8.7
278
Not enough data
8.9
284
Not enough data
8.9
281
Not enough data
Q&A Tools
9.1
286
Not enough data
9.1
281
Not enough data
9.1
287
Not enough data
8.7
275
Not enough data
9.1
281
Not enough data
8.9
278
Not enough data
8.6
271
Not enough data
8.9
273
Not enough data
8.5
271
Not enough data
Knowledge Pages
8.5
343
Not enough data
8.3
343
Not enough data
8.1
334
Not enough data
8.1
331
Not enough data
7.9
326
Not enough data
8.4
329
Not enough data
Knowledge Dissemination
8.2
322
Not enough data
8.8
328
Not enough data
9.0
332
Not enough data
8.9
331
Not enough data
8.4
328
Not enough data
8.2
318
Not enough data
8.7
333
Not enough data
8.6
321
Not enough data
8.6
316
Not enough data
Agentic AI - Knowledge Base
7.9
197
Not enough data
8.0
199
Not enough data
7.8
197
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Login Options
9.0
763
Not enough data
8.5
742
Not enough data
Productivity
8.0
725
Not enough data
8.3
730
Not enough data
8.6
736
Not enough data
7.9
710
Not enough data
7.9
707
Not enough data
Customization
8.6
729
Not enough data
9.0
743
Not enough data
8.7
716
Not enough data
Agentic AI - Unified Workspaces
7.5
409
Not enough data
7.6
406
Not enough data
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6925
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Compatibility
9.0
93
Not enough data
9.1
97
Not enough data
9.0
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
Search Queries
8.8
92
Not enough data
9.2
91
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
89
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.5
25
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1220
8.5
4249
8.8
1177
8.3
4203
8.5
1155
8.1
3938
Administration
8.8
1175
8.2
4103
8.6
1135
8.1
3884
9.4
1220
8.8
4101
Project management
8.7
1158
8.7
4167
8.5
1122
8.2
3895
8.6
1141
8.6
4177
8.5
1126
8.3
4028
8.6
1125
8.4
3946
8.3
1096
8.0
3623
8.3
1122
8.3
4066
Workload
8.4
1084
8.0
3695
8.8
1137
8.3
3937
8.6
1090
8.0
3739
8.5
1082
7.9
3553
Communication & Collaboration
9.3
1401
8.1
3723
9.0
1198
8.3
3918
9.3
1277
8.8
4116
Cost Management
8.1
1072
7.7
3428
8.2
1071
7.8
3422
8.1
1064
7.5
3233
Integration
8.6
1107
7.4
3275
8.4
1069
7.4
3325
8.4
1063
7.4
3356
Generative AI
7.5
1017
6.5
1654
7.7
1012
6.5
1660
Agentic AI - Work Management
7.7
521
5.8
363
7.8
514
6.0
361
8.1
518
5.8
361
7.8
516
5.8
359
Communication
9.4
1178
7.2
5664
9.3
1175
7.6
6046
8.9
1055
7.5
5802
8.9
1043
7.7
5828
9.1
1046
Feature Not Available
Content & Documents
9.1
1097
8.4
7184
8.9
1041
8.4
7125
8.7
1063
8.0
6871
8.1
1006
7.8
6096
Controls
8.3
992
8.0
6468
8.1
987
7.6
5487
8.7
998
8.2
6800
8.4
1000
Feature Not Available
8.2
972
7.9
6084
Project Management
8.4
995
8.8
7424
8.3
977
8.7
7296
8.5
995
8.6
7161
8.7
987
7.9
6148
Remote Collaboration
9.0
1004
8.4
6558
8.7
973
8.5
6738
9.0
991
8.4
6630
7.8
961
Feature Not Available
Generative AI
7.3
927
6.3
2273
7.4
923
6.3
2277
Agentic AI - Project Collaboration
7.5
440
5.7
427
7.7
442
5.6
427
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.6
282
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Smartsheet are categorized as Work Management, Project Collaboration, and Workflow Management
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, and Audio Conferencing
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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