Compare SightCall and TechSee 
At a Glance
Market Segments
Small-Business (55.0% of reviews)
Mid-Market (70.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SightCall
Star Rating
(21)4.6 out of 5
Market Segments
Small-Business (55.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SightCallTechSee
Star Rating
(10)4.9 out of 5
Market Segments
Mid-Market (70.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TechSeeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SightCall excels in "Multi-Monitor Support" with a score of 9.7, allowing technicians to manage multiple screens effectively during remote sessions, while TechSee's performance in this area is not highlighted, indicating a potential gap for users needing extensive multi-monitor capabilities.
- Reviewers mention that TechSee shines in "Remote Printing" with a perfect score of 10.0, enabling seamless printing from remote sessions, whereas SightCall's score of 6.7 suggests limitations in this functionality, which could impact users requiring robust printing options during support interactions.
- G2 users highlight that TechSee offers superior "Screen Sharing" capabilities, scoring 10.0, which enhances collaboration during remote support sessions, while SightCall's score of 7.0 indicates a less favorable user experience in this critical area.
- Users on G2 report that both products have strong "Quality of Support" ratings at 9.4, but TechSee's overall higher G2 rating of 4.9 compared to SightCall's 4.6 suggests a more favorable perception of customer service and support responsiveness.
- Reviewers mention that SightCall's "Session Recording" feature, with a score of 7.7, lacks the advanced capabilities found in TechSee, which scores 9.3, indicating that users may prefer TechSee for better documentation and review of support sessions.
- Users say that TechSee's "Generative AI" features, particularly in "AI Text Generation" and "AI Text Summarization," provide enhanced automation and efficiency in support workflows, while SightCall does not emphasize these capabilities, potentially limiting its appeal for users looking for advanced AI integration.
Featured Products
Sponsored
Alhena AI
(34)
Customer Self-Service
Visit Website
Sponsored
Cobrowse.io
(15)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
SightCall
No pricing availableTechSee
No pricing availableFree Trial
SightCall
No trial information availableTechSee
No trial information availableRatings
Meets Requirements
9.3
18
10.0
9
Ease of Use
9.4
18
9.6
9
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
9.4
18
9.4
9
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
9.4
18
10.0
9
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.0
5
10.0
5
7.7
5
Not enough data
7.7
5
9.3
5
9.0
5
Not enough data
7.3
5
Not enough data
Not enough data
9.7
5
Maintenance
7.0
5
9.7
5
6.7
5
10.0
5
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SightCall and TechSee are categorized as AR Collaboration Tools, Remote Support, and Remote Video Support
Unique Categories
SightCall is categorized as SAP Store
TechSee is categorized as Help Desk and Customer Self-Service
Reviews
Reviewers' Company Size
SightCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TechSee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.0%
Information Technology and Services
15.0%
Consulting
5.0%
Writing and Editing
5.0%
Transportation/Trucking/Railroad
5.0%
Other
35.0%
Consumer Services
30.0%
Telecommunications
10.0%
Staffing and Recruiting
10.0%
Outsourcing/Offshoring
10.0%
Electrical/Electronic Manufacturing
10.0%
Other
30.0%
Most Helpful Reviews
SightCall
Most Helpful Favorable Review
Mariale M.
Verified User in Food & Beverages
It is a very different tool from other conference systems. I think that this tool has provided incredible solutions for us, we love it because it allows conferences to be held with high quality, the videos are very sharp and stable, we have used the system...
Most Helpful Critical Review
Verified User in Accounting
Pricing is little high comparatively and be customized
TechSee
Most Helpful Favorable Review
Anurag T.
Verified User in Telecommunications
It gives you a user friendly experience, it's easy to handle quality I really liked about it , one of the best thing about it that it supports IOS and Android both
Most Helpful Critical Review
Mariale M.
Verified User in Food & Beverages
It is a very different tool from other conference systems. I think that this tool has provided incredible solutions for us, we love it because it allows conferences to be held with high quality, the videos are very sharp and stable, we have used the system...
Anurag T.
Verified User in Telecommunications
It gives you a user friendly experience, it's easy to handle quality I really liked about it , one of the best thing about it that it supports IOS and Android both
Verified User in Accounting
Pricing is little high comparatively and be customized
Alternatives
Discussions
SightCall has no discussions with answers
TechSee has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
