Fulfillment cost, speed, communication, support team, onboarding team
They overcharge on nearly every package Their customer support takes 48+ hours to respond sometimes "We'll be refunding you the $2k+ overcharge" but still haven't seen a dime SLAs reset randomly without an explanation
The Stord OMS is soo great! It is one of the most user friendly to dashboards I have ever used. IThe customer support was also incredible. I ad the pleasure of working with Edwin Garcia and he was amazing. So attentive, so on top of all of our issues,...
Occasional delays on certain shipments which caused emails from our customers
Fulfillment cost, speed, communication, support team, onboarding team
The Stord OMS is soo great! It is one of the most user friendly to dashboards I have ever used. IThe customer support was also incredible. I ad the pleasure of working with Edwin Garcia and he was amazing. So attentive, so on top of all of our issues,...
They overcharge on nearly every package Their customer support takes 48+ hours to respond sometimes "We'll be refunding you the $2k+ overcharge" but still haven't seen a dime SLAs reset randomly without an explanation
Occasional delays on certain shipments which caused emails from our customers