Compare ScreenConnect and TeamViewer 
At a Glance
Market Segments
Small-Business (66.2% of reviews)
Small-Business (41.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
ScreenConnect
Star Rating
(476)4.7 out of 5
Market Segments
Small-Business (66.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectTeamViewer
Star Rating
(3,366)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in remote control capabilities, with a score of 9.2, while ConnectWise ScreenConnect shines even brighter with a score of 9.8, indicating a more seamless experience for users needing to control remote devices.
- Reviewers mention that TeamViewer's multi-session handling is rated at 9.0, which is solid, but ConnectWise ScreenConnect offers a slightly better experience with a score of 9.1, making it more efficient for users managing multiple remote sessions simultaneously.
- G2 users highlight that TeamViewer's file sharing feature scores 9.1, which is commendable, but ConnectWise ScreenConnect's score of 9.3 suggests a more robust and user-friendly file sharing experience, particularly for collaborative tasks.
- Users on G2 report that TeamViewer's unattended remote access feature is rated at 9.1, while ConnectWise ScreenConnect outperforms it with a score of 9.2, indicating a slight edge in reliability for users needing to access devices without supervision.
- Reviewers mention that TeamViewer's session recording feature has a score of 9.0, but ConnectWise ScreenConnect's score of 9.1 reflects a more effective solution for users who require detailed records of their remote sessions.
- Users say that TeamViewer's notifications feature is rated at 8.7, while ConnectWise ScreenConnect impressively scores 9.7, suggesting that users appreciate the timely and effective communication provided by ConnectWise during remote sessions.
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Pricing
Entry-Level Pricing
ScreenConnect
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
ScreenConnect
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.3
394
9.1
2,780
Ease of Use
9.3
397
9.1
2,794
Ease of Setup
8.9
322
9.0
711
Ease of Admin
8.9
321
8.9
635
Quality of Support
8.8
337
8.6
2,370
Has the product been a good partner in doing business?
9.1
306
8.6
592
Product Direction (% positive)
8.7
390
8.7
2,675
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
30
Not enough data
9.2
30
Not enough data
9.3
29
Monitoring and Management
Not enough data
9.2
29
Not enough data
9.4
29
Not enough data
9.0
30
Not enough data
9.4
30
Organization
Not enough data
9.3
29
Service Management
Not enough data
8.8
30
Not enough data
9.8
30
Not enough data
9.4
30
Presenter Tools
8.9
11
8.9
793
Feature Not Available
8.5
716
9.8
15
9.2
863
|
Verified
9.0
12
8.8
764
|
Verified
Conferencing Options
8.5
10
8.7
727
|
Verified
7.6
9
8.7
739
|
Verified
Feature Not Available
8.7
724
|
Verified
Application Tools
8.5
9
8.9
799
|
Verified
8.8
12
8.9
758
|
Verified
Feature Not Available
8.8
736
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.7
37
9.3
389
9.3
36
9.1
385
9.1
33
9.0
340
9.2
39
9.1
366
9.1
38
9.0
351
8.9
39
9.0
359
Maintenance
9.5
39
9.1
355
8.8
28
9.0
323
Communication
8.9
36
9.1
354
8.4
23
8.7
302
Feature Not Available
8.9
305
8.6
30
8.9
327
Security
8.9
24
9.1
319
9.1
30
9.1
324
Device Support
8.4
33
9.1
349
8.9
34
9.2
361
9.0
33
9.2
358
Performance
8.4
31
9.0
333
Administration
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
9.6
13
Security
Not enough data
9.6
12
Not enough data
9.4
11
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.4
18
Operating System
Not enough data
9.5
19
Not enough data
9.0
18
Not enough data
8.8
19
Management
Not enough data
8.8
19
Not enough data
8.5
19
Not enough data
8.8
17
Not enough data
8.3
17
Not enough data
8.8
19
Security
Not enough data
8.4
17
Not enough data
8.8
19
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
92
8.8
1273
8.7
84
8.6
1184
8.5
86
8.6
1178
8.8
74
8.6
1167
9.0
77
8.7
1200
9.2
103
8.6
1274
Feature Not Available
8.9
1341
Platform
9.0
94
8.9
1291
7.8
78
8.7
1250
8.1
78
8.7
1217
9.5
104
9.1
1379
Security
Feature Not Available
8.6
1080
9.1
86
8.8
1222
Feature Not Available
8.7
1168
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Categories
Categories
Shared Categories
ScreenConnect and TeamViewer are categorized as Screen Sharing, Remote Support, and Remote Desktop
Unique Categories
ScreenConnect is categorized as Video Conferencing and Remote Video Support
Reviews
Reviewers' Company Size
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.6%
Computer Software
5.9%
Computer & Network Security
5.9%
Computer Networking
4.0%
Hospital & Health Care
3.5%
Other
38.0%
Information Technology and Services
17.0%
Computer Software
10.4%
Marketing and Advertising
4.6%
Telecommunications
3.2%
Computer & Network Security
2.5%
Other
62.3%
Most Helpful Reviews
ScreenConnect
Most Helpful Favorable Review
Anthony H.
Verified User in Information Technology and Services
Ease of use, data collection for the performance, patch management.
Most Helpful Critical Review
Barry B.
Verified User in Information Technology and Services
The multi monitor support, while it works, it sub par. The toolbar at the top can be confusing in its groupings. The file transfer utility if clunky and reminds me of FTP software. The chat function is also clunky and can sometime be confusing to the end...
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Shannon C.
Verified User in Law Practice
The software seemed to slow my computer down.
Anthony H.
Verified User in Information Technology and Services
Ease of use, data collection for the performance, patch management.
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Barry B.
Verified User in Information Technology and Services
The multi monitor support, while it works, it sub par. The toolbar at the top can be confusing in its groupings. The file transfer utility if clunky and reminds me of FTP software. The chat function is also clunky and can sometime be confusing to the end...
Shannon C.
Verified User in Law Practice
The software seemed to slow my computer down.
Alternatives
Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 comment
RD
Yes you can, you need to speak with your account executive.Read more
Jacquard
1 comment
KS
Jacquard refers to a type of fabric with an intricate pattern woven directly into it, often using a special loom called a Jacquard loom. This technique...Read more
What does ConnectWise control do?
1 comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Licencias algo costosas?
4 comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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