Best Software for 2025 is now live!

Compare REWO and livepro Knowledge Management

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
REWO
REWO
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about REWO
livepro Knowledge Management
livepro Knowledge Management
Star Rating
(73)4.9 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Information
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge Management
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that livepro Knowledge Management excels in its "Quality of Support" with a perfect score of 9.8, while REWO matches this score but lacks the same volume of reviews, which may indicate less user experience overall.
  • Reviewers mention that livepro's "Ease of Use" is rated at 9.6, slightly higher than REWO's 9.4, suggesting that users find livepro more intuitive and user-friendly for everyday tasks.
  • G2 users highlight livepro's superior "Knowledge Base" functionality with a score of 9.6, compared to REWO's absence of a specific rating, indicating that livepro may offer a more robust knowledge management solution.
  • Users on G2 report that livepro's "Generative AI" features, particularly in "AI Text Summarization," are more advanced, enhancing the self-service experience, while REWO does not provide comparable features.
  • Reviewers say that livepro's "Integrations" score of 9.4 reflects its ability to seamlessly connect with other tools, whereas REWO's integration capabilities are less emphasized, potentially limiting its versatility.
  • Users mention that livepro's "Document Upload" feature, rated at 9.6, is significantly better than REWO's 8.1, indicating that livepro provides a more efficient and user-friendly document management experience.
Featured Products
Pricing
Entry-Level Pricing
REWO
No pricing available
livepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Learn more about livepro Knowledge Management
Free Trial
REWO
Free Trial is available
livepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
8.5
9
9.5
52
Ease of Use
9.4
9
9.6
53
Ease of Setup
9.2
6
9.3
41
Ease of Admin
7.7
5
9.0
42
Quality of Support
9.8
9
9.8
51
Has the product been a good partner in doing business?
9.7
5
10.0
40
Product Direction (% positive)
10.0
8
9.8
48
Features by Category
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
Not enough data
9.5
212
Administration
Not enough data
9.5
13
Not enough data
9.0
13
Not enough data
9.2
13
Knowledge Management
Not enough data
9.6
12
Not enough data
9.7
10
Not enough data
8.9
9
Compliance
Not enough data
9.9
12
Not enough data
9.7
12
Not enough data
9.7
11
Not enough data
9.4
13
Customer Support
Not enough data
9.5
10
Not enough data
9.2
8
Not enough data
9.5
10
Data Security
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.7
12
Not enough data
9.3
9
Administration
Not enough data
9.4
6
Not enough data
9.8
10
Not enough data
9.8
11
Generative AI
Not enough data
Feature Not Available
8.7
59
9.3
113
Guide Options
8.9
6
9.5
11
9.4
6
8.7
9
9.0
5
9.5
11
8.9
6
9.6
8
8.1
6
9.6
9
Guide Tools
8.1
6
9.6
9
Not enough data
9.7
10
8.9
6
9.5
10
8.1
6
9.1
11
Access Options
8.3
6
8.7
5
8.9
6
8.6
7
Not enough data
9.7
13
Not enough data
9.3
20
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
9.8
8
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
REWO
REWO
livepro Knowledge Management
livepro Knowledge Management
REWO and livepro Knowledge Management are categorized as Work Instructions
Unique Categories
REWO
REWO is categorized as VR Training Simulator
livepro Knowledge Management
livepro Knowledge Management is categorized as Customer Self-Service, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
REWO
REWO
Small-Business(50 or fewer emp.)
8.3%
Mid-Market(51-1000 emp.)
58.3%
Enterprise(> 1000 emp.)
33.3%
livepro Knowledge Management
livepro Knowledge Management
Small-Business(50 or fewer emp.)
8.5%
Mid-Market(51-1000 emp.)
57.7%
Enterprise(> 1000 emp.)
33.8%
Reviewers' Industry
REWO
REWO
Automotive
58.3%
Computer Software
25.0%
Electrical/Electronic Manufacturing
8.3%
Construction
8.3%
Other
0.0%
livepro Knowledge Management
livepro Knowledge Management
Financial Services
19.7%
Government Administration
16.9%
Insurance
15.5%
Consumer Services
8.5%
Medical Practice
5.6%
Other
33.8%
Most Helpful Reviews
REWO
REWO
Most Helpful Favorable Review
Verified User
G
Verified User in Automotive

that is a intuitive interface, and a very helpful software that doesn't need to install

Most Helpful Critical Review
Verified User
G
Verified User in Automotive

Nothing for now. it takes some effort to integrate into the production environment, but this falls under the digital literacy of employees.

livepro Knowledge Management
livepro Knowledge Management
Most Helpful Favorable Review
Verified User
G
Verified User in Financial Services

It's quick and easy to implement - it took us a little over a month from signing up to going live in the contact center, and it also required zero IT resources. Once launched, one of the best things about it was the impact on staff engagement; with the...

Most Helpful Critical Review
Alternatives
REWO
REWO Alternatives
Connecteam
Connecteam
Add Connecteam
Scribe
Scribe
Add Scribe
Epsilon3
Epsilon3
Add Epsilon3
Tango
Tango
Add Tango
livepro Knowledge Management
livepro Knowledge Management Alternatives
Salesforce Service Cloud
SF Service Cloud
Add Salesforce Service Cloud
Document360
Document360
Add Document360
Guru
Guru
Add Guru
Zendesk Support Suite
Zendesk Support Suite
Add Zendesk Support Suite
Discussions
REWO
REWO Discussions
Monty the Mongoose crying
REWO has no discussions with answers
livepro Knowledge Management
livepro Knowledge Management Discussions
Monty the Mongoose crying
livepro Knowledge Management has no discussions with answers