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Compare QuickBooks Time and When I Work 
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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$8.00 1 User/Month + $20 Base Fee/Month
$2.50 1 user Per Month
QuickBooks Time
Star Rating
(1,436)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 User/Month + $20 Base Fee/Month
Browse all 2 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QuickBooks Time excels in "Ease of Completing Timesheets" with a score of 9.3, while When I Work follows closely with 9.0. Reviewers mention that QuickBooks Time's interface makes it particularly user-friendly for tracking hours, which is crucial for small businesses.
- Reviewers mention that QuickBooks Time offers superior "Quality of Support" with a score of 9.3 compared to When I Work's 8.3. Users on G2 appreciate the responsiveness and helpfulness of QuickBooks Time's support team, which can be a deciding factor for businesses needing reliable assistance.
- Users say that QuickBooks Time shines in "Billable Time Rate Management" with a score of 9.0, while When I Work scores slightly higher at 9.2. However, reviewers mention that QuickBooks Time's features for managing billable hours are intuitive and integrate seamlessly with invoicing.
- G2 users report that QuickBooks Time's "Performance and Reliability" score of 9.1 outshines When I Work's 8.9. Reviewers highlight that QuickBooks Time consistently performs well during peak usage times, which is essential for businesses with fluctuating workloads.
- Users on G2 mention that QuickBooks Time's "Mobile Time Tracking" feature scores 9.4, making it a preferred choice for teams that need to track hours on-the-go. In contrast, When I Work's mobile tracking is rated at 9.1, which, while still strong, does not match the flexibility offered by QuickBooks Time.
- Reviewers mention that QuickBooks Time's "User, Role, and Access Management" feature scores 9.1, providing robust options for managing team access. When I Work, with a score of 8.7, offers good functionality but lacks some of the advanced customization options that QuickBooks Time provides, according to user feedback.
Pricing
Entry-Level Pricing
QuickBooks Time
Premium
$8.00
1 User/Month + $20 Base Fee/Month
Enjoy a free 30 day trial, or save 50% on the base fee for 3 months when you Buy Now.
All accounts include:
- One free admin
- Track time on any device
- Mobile app with GPS
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
QuickBooks Time
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
1,279
8.8
293
Ease of Use
9.0
1,285
8.7
296
Ease of Setup
8.9
764
8.7
159
Ease of Admin
9.0
758
8.7
155
Quality of Support
9.3
1,139
8.4
236
Has the product been a good partner in doing business?
9.5
738
8.7
148
Product Direction (% positive)
8.8
1,260
8.9
279
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.1
66
Not enough data
9.0
78
Not enough data
8.7
78
Platform Content
Not enough data
8.4
67
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.5
58
Not enough data
9.0
75
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Time Tracking
9.3
957
8.9
95
9.0
851
8.6
84
9.0
674
8.9
69
Client Invoicing
8.9
378
8.1
47
8.8
332
8.2
46
8.6
378
7.7
49
Mobile Time Tracking
9.4
840
9.0
88
Administration
8.9
637
8.3
65
8.9
613
8.8
82
8.9
583
9.0
89
8.9
452
8.7
62
9.1
674
8.8
83
Platform
8.9
678
8.4
67
8.8
480
8.2
57
Feature Not Available
8.4
59
9.1
698
8.9
89
9.1
653
8.9
84
8.6
379
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
75
Not enough data
8.9
76
Not enough data
8.8
75
Not enough data
8.2
60
Not enough data
8.6
75
Workforce Management Platform Features
Not enough data
8.4
74
Not enough data
9.1
105
Not enough data
9.0
98
Not enough data
8.9
96
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
67
Not enough data
8.7
86
Not enough data
8.7
100
Not enough data
8.3
98
Categories
Categories
Shared Categories
QuickBooks Time and When I Work are categorized as Time Tracking
Unique Categories
QuickBooks Time has no unique categories
Reviews
Reviewers' Company Size
QuickBooks Time
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
15.3%
Accounting
9.6%
Information Technology and Services
4.4%
Marketing and Advertising
4.1%
Computer Software
3.2%
Other
63.4%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Discussions
Is support included during my trial and for my activated account?
2 Comments
Official Response from QuickBooks Time
Absolutely! Regardless of how many employees you have, if you're still in your free trial, or if you've been a loyal customer for years, support is always...Read more
How many people have reviewed TSheets?
2 Comments
Official Response from QuickBooks Time
TSheets is the #1 rated app in the QuickBooks app marketplace with over 1,300 reviews (https://appcenter.intuit.com/tsheets). Plus we have lots of reviews on...Read more
Can I use this if i'm not part of another company?
2 Comments
AL
I believe you are able to use this to track your time for various projects as well. For example if you are an independent contractor and want to track your...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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