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Homebase Reviews & Product Details

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Basic

Free
1 Location

Homebase Media

Homebase Demo - Employee scheduling
One easy app to build, share, and optimize schedules to save you time and keep your team on track.
Homebase Demo - Manage schedules
Eliminate no-shows, questions and confusion when your team has their schedule up to date and in their pocket. Never hear “I didn’t know I was working” again.
Homebase Demo - Team communication
Get your team in sync with our all-in-one, easy-to-use employee app. Message individuals, groups, or the entire team without juggling texts and emails.
Homebase Demo - Time clock
Clock in and out from (almost) any device. Put your time clock on Android tablets and smartphones, iPads and iPhones, computers, and POS devices.
Homebase Demo - Trade shifts
Track your team’s availability, shift trades, and covers in Homebase to make sure you always have coverage. Let your team coordinate shift trading and coverage in the app. You don't have to be the go-between.
Homebase Demo - Track hours
Track hours, breaks, overtime, and paid time off — without doing data entry or math.
Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.
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Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.
Homebase Payroll makes it easy for small businesses to pay their hourly teams.
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Homebase Payroll makes it easy for small businesses to pay their hourly teams.
Top local workplace awards — celebrating small businesses that create a great environment for employees.
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Top local workplace awards — celebrating small businesses that create a great environment for employees.
See how Brooklyn Tea creates a great work environment by putting more trust in their team.
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See how Brooklyn Tea creates a great work environment by putting more trust in their team.
See how Dots & Doodles leads with flexibility to superpower their team.
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See how Dots & Doodles leads with flexibility to superpower their team.
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Homebase Reviews (387)

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Reviews

Homebase Reviews (387)

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4.5
387 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and streamlined scheduling features of Homebase, which simplify managing employee tasks and communication. Many appreciate how the app consolidates multiple functions into one platform, making it convenient for both managers and employees. However, some users note that the mobile app could benefit from improved functionality.

Pros & Cons

Generated from real user reviews
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Chelsy G.
CG
Team Lead - Onboarding Bookkeeper
Small-Business (50 or fewer emp.)
"Homebase Streamlines Payroll and Time Tracking in One Easy Platform"
What do you like best about Homebase?

What I like most about Homebase is that it brings payroll and time tracking together in a single platform. Employees can clock in and out easily, which keeps hour tracking accurate and straightforward. It also removes the need for manual timesheets and helps cut down on errors during payroll processing.

I also appreciate how convenient it is to have everything synced in one place—from hours worked to wages—so payroll runs feel faster and more efficient. The system is easy for both managers and employees to use, and it helps make sure everyone is paid correctly and on time. Overall, it streamlines timekeeping and payroll management in a practical, reliable way. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I don’t have any major dislikes about Homebase so far. It has been reliable and meets our needs for time tracking and payroll efficiently. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you're enjoying the convenience and efficiency of Homebase for time tracking and payroll management. Thank you for sharing your positive experience! Thanks for being part of the Homebase community!

JD
Administrator
Small-Business (50 or fewer emp.)
"Effortless Payroll and Scheduling Management"
What do you like best about Homebase?

I love how Homebase has significantly reduced my payroll processing time from about two or three hours to just twenty minutes. The setup was really easy, and the Homebase staff helped transfer our information from Paychex over, which was great. Everything I need for payroll is right there and easy to access, so I don't have to navigate all over the website to find things. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

When staff want to swap shifts or take the shift of another available person, I'm not able to see it when I first log in to Homebase. I go to the dashboard, and sometimes I don't see it there. However, I do receive an email alert about swap requests or accepting open shifts, but I don't see it immediately in Homebase. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has made such a positive impact on your payroll processing time! Our team is dedicated to providing seamless setup and support for transferring information from other platforms. We appreciate your feedback about the shift swapping feature and will definitely take it into consideration for future improvements. Thanks for being part of the Homebase community!

Furqan I.
FI
Head Of IT Depatment
Mid-Market (51-1000 emp.)
"Easy, User-Friendly Scheduling and Time Tracking with Homebase"
What do you like best about Homebase?

I’ve been using Homebase for employee scheduling and time tracking, and it’s been very easy to work with. Creating and setting up shifts is straightforward, and I especially appreciate the mobile app because it makes communicating with the team quick and efficient.

That said, there are a couple of areas that could be improved, such as more customization options in reports and the occasional lag with notifications.

Overall, it’s a solid tool for small to medium-sized teams, and I’d recommend it to businesses that want a simple, user-friendly scheduling solution. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Some advanced features are locked behind paid plans, which can make it expensive as your team grows. Review collected by and hosted on G2.com.

Selina W.
SW
Office manager
Small-Business (50 or fewer emp.)
"Homebase Is a One-Stop Shop That Replaced Our Three Systems"
What do you like best about Homebase?

That is a one stop shop for my employees. We used to have 3 systems, and my employees had to have a separate login to each to do what we now do all in Homebase. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would like to receive more alters when my staff clocks in late or clocks out outside of the Geofence. The little star next to the time sheet is easily missed. If out of the Geofence then it would be nice to send an alter to the manager that had to be approved.

Also, we have several servers, and it would be great if when they clock out it prompts them to enter tips. They are missing this step several times, and it makes more work for payroll. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you so much for taking the time to share your experience with Homebase! We are thrilled to hear that consolidating from three separate systems into one has made life easier for you and your team.

We truly appreciate your feedback regarding Geofence alerts and the tip-entry prompt for servers — these are valuable insights, and we have shared them with our product team for consideration.

Regarding the sick time calculation issue, we sincerely apologize for the delay in follow-up. Please don't hesitate to reach out to our support team directly so we can prioritize getting this resolved for you as quickly as possible.

Thank you again for your partnership and for helping us improve!

Victor M.
VM
Vice President
Small-Business (50 or fewer emp.)
"Great for small business owners, easy to learn"
What do you like best about Homebase?

I like that its basic features are free which are enough for small business owners with limited employees and does not need to full features. Its free version has many features available to use and is very reasonable. Its paid versions are great for business as my business will grow. I have been using it since 2018 and have recommended it to many business owners that need time clock in, and scheduling. The team can view their own schedule make request for time off and more. Its great and simple. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

the price for the full or advance features. Like payroll, having the base fee, then for each employee, and or subcontractor or independent contractor those cost can make using the program expensive, especially if certain contractors are only used for 1 to 3 projects. or for limited time periods Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

Hi Victor,

Thank you so much for being a loyal Homebase user since 2018 and for sharing such a detailed and thoughtful review!

We're thrilled to hear that Homebase has been a valuable tool for your business over the years—especially the free features that help small business owners manage scheduling, time tracking, and team communication easily. It’s fantastic that your team finds it simple to request time off and view their schedules, and we’re honored that you’ve recommended us to other business owners!

We also truly appreciate your candid feedback about the pricing for our advanced features like payroll. We understand that costs can add up, especially for businesses working with short-term contractors or seasonal staff. Your input is invaluable as we continue to explore ways to offer even more flexible and affordable options that support growing businesses like yours.

If you ever have ideas or specific needs you'd like us to consider, we're all ears. Thank you again for being part of the Homebase community—we’re here to support you as your business grows!

Emily E.
EE
General Manager
Small-Business (50 or fewer emp.)
"Homebase Packs Powerful Scheduling, Onboarding, Timesheets & Reporting"
What do you like best about Homebase?

There are so many features to Homebase. Scheduling, onboarding, timesheets and reporting. All very helpful in the operations and labor reporting of a business. Was easy to set up, and is easy to use but thorough. Pricing for it is also very competitive to other systems. We use it on a daily basis and it works for exactly what we need without major headaches. Also easy for the employees on their end of it as well. Communication, scheduling, etc. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Features will change randomly, therefore it sometimes takes a bit to reacclimate to the functions. Also, a minor issue but when going into the schedule tab, most times, it does not default to the week we are currently in. Usually defaults to a past week (sometimes from a month before), which has thrown off managers looking at the schedule in a quick snapshot. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for the great review! We’re so glad Homebase is helping you manage scheduling, onboarding, timesheets, and labor reporting with ease — and that it’s working well for both managers and employees.

We also appreciate the feedback on feature changes and the schedule tab defaulting to a past week. That’s helpful insight, and we’ll be sure to pass it along to our product team.

Thanks again for sharing your experience!

Ruth H.
RH
Small-Business (50 or fewer emp.)
"Streamlined Scheduling with Easy Setup"
What do you like best about Homebase?

I like that I can see a week of a schedule in front of me and easily add or delete people on the schedule, making my life a lot easier. I'm not on text threads anymore asking people if they can work, and everyone can put their off days and schedule requests in. I enjoy the messaging system because it helps people not rely on their cell phones to communicate. Also, the initial setup of Homebase was super easy. I could do it, and I'm not good at tech stuff, so it must have been easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I really wish once you do a schedule, there's a white section that comes in from the right side. I always say no. Can I turn that off? Somehow? Because it's really annoying. Review collected by and hosted on G2.com.

Arlie S.
AS
Family Nurse Practitioner
Small-Business (50 or fewer emp.)
"Easy Scheduling and Timesheets with Responsive Support"
What do you like best about Homebase?

Homebase is easy to use, and both scheduling and timesheets are straightforward to interpret. Customer service is responsive and easy to reach when I need help. The website performs well overall, and the pricing feels acceptable. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The only thing I don’t like is that I can’t set a standard lunch-break time. I have to manually enter every employee’s lunch break. Since lunch is the same set time every day, I don’t require them to clock in and out for it, so having to enter it manually each time is inconvenient. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use and that our customer service is responsive. We appreciate your feedback about the lunch-break time feature and will take it into consideration for future updates. Thanks for being part of the Homebase community!

Remy M.
RM
Small-Business (50 or fewer emp.)
"Effortless Scheduling and Communication with Minor Interface Hurdles"
What do you like best about Homebase?

I really like how easy it is to schedule, change, and update the schedule with Homebase. It's one of my favorite features. I also love the feature that allows me to see who has read the messaging, which helps me communicate with my staff all at once and know who I need to talk to specifically. The initial setup was super easy, very intuitive, and user-friendly. I really do like this app. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I wish to see a better layout of scheduled time off. Once I have read a staff member's blurb on why they want a day off and which days, I have a difficult time retracing my steps and finding that information. The other thing I would really like to have as an added feature, this is something I saw in another scheduling app, is the ability to send out a weekly message every time I post the schedule. I found that extremely helpful to launch a schedule and then say, welcome this new team member, or don't forget this week, we're closing early. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use for scheduling and communication. We appreciate your feedback about the layout of scheduled time off and the ability to send out weekly messages, and we'll definitely take that into consideration for future updates.

Marlon R.
MR
Mid-Market (51-1000 emp.)
"Fast Payroll, Seamless Onboarding but Needs Better Scheduling"
What do you like best about Homebase?

I do like the fact that Homebase is a growing application that meets my needs and standards. I enjoy how fast and easy it is to use when doing payroll. I also enjoy that they are updating features, such as creating polls and the ability to send videos and pictures through messaging. I appreciate that they take into account others' feedback. I find the AI professional tool very useful for guiding employees, and I love that the onboarding process is so easy. I appreciate the assistance offered in different types of realms. I like the payroll tools and the fact that they tell me who comes to work on time and who doesn’t, which is very dynamic. The initial setup was seamless, and I recommend Homebase to friends and colleagues, rating it maybe an 8.5 out of 10 depending on their usage. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I'd like for the scheduling features to have more effectiveness without having to change your views. I would like for the filters to remain the same when it comes to different view sorts. I really suggest that the reporting category all get up on the same type of wavelength, as I do have to go into several different tabs to get what I'm looking for when it comes to certain histories and cost of sales and savings throughout weekly reporting. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase fast and easy to use for payroll, and that you appreciate the updates and features like creating polls and sending videos. We value your feedback on the scheduling features and will take it into consideration for future improvements. Thanks for being part of the Homebase community!

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Pricing Options

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Free
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$24.00
1 Location Per Month

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$56.00
1 Location Per Month
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