G2 reviewers report that QuickBooks Online excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ShipBob. Users appreciate its automation features and detailed reporting, which streamline accounting tasks and enhance productivity.
Users say that QuickBooks Online is particularly user-friendly, with many highlighting its intuitive design and comprehensive bookkeeping capabilities. In contrast, while ShipBob is noted for its quick integration with other systems, some users find it less straightforward for day-to-day operations.
According to verified reviews, QuickBooks Online has a robust number of recent reviews, indicating a strong and active user base. This contrasts sharply with ShipBob, which has not received any recent reviews, raising questions about its current user engagement and satisfaction levels.
Reviewers mention that QuickBooks Online's ease of setup and administration is a strong point, with users appreciating the intuitive onboarding process. ShipBob, while rated slightly higher for setup, may not offer the same level of ongoing support and user experience.
Users highlight that QuickBooks Online provides excellent features for inventory management, such as inventory forecasting and low stock notifications, which are crucial for small businesses. ShipBob, on the other hand, is praised for its fulfillment strategy and timely order processing, but may lack some of the advanced inventory features found in QuickBooks.
According to recent feedback, both platforms have their strengths in customer support, but QuickBooks Online's overall support experience is rated lower than ShipBob's. However, users of QuickBooks appreciate the cloud availability and the ability to access their data anytime, which enhances their overall experience.
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more
ShipBob Is a tech company NOT a shipping company. They don't care about your products or your store. They care about filling shelves of 3rd party warehouses...Read more
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