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- Pulseway
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- Pulseway-vs-Splashtop Remote Support
Compare Pulseway and Splashtop Remote Support 
At a Glance
Market Segments
Small-Business (54.1% of reviews)
Small-Business (64.6% of reviews)
Entry-Level Pricing
from $39 Tier based pricing
Starting at $34.00 1 Concurrent technician seat
Pulseway
Star Rating
(113)4.6 out of 5
Market Segments
Small-Business (54.1% of reviews)
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySplashtop Remote Support
Star Rating
(186)4.8 out of 5
Market Segments
Small-Business (64.6% of reviews)
Entry-Level Pricing
Starting at $34.00 1 Concurrent technician seat
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pulseway excels in real-time sync capabilities, achieving a perfect score of 10.0, while Splashtop Remote Support, although strong, does not match this level of performance.
- Reviewers mention that Splashtop Remote Support offers superior screen sharing features, scoring 9.3 compared to Pulseway's 8.8, making it a preferred choice for users needing effective collaboration tools.
- G2 users highlight that Pulseway's disaster recovery features are robust, with a score of 9.6, but Splashtop Remote Support outshines in continuous backup capabilities, achieving a perfect score of 10.0.
- Users on G2 indicate that while both products provide solid remote access, Splashtop Remote Support's remote printing feature (8.3) is notably better than Pulseway's (7.2), enhancing usability for remote work scenarios.
- Reviewers say that Pulseway's performance monitoring is highly rated at 9.9, but Splashtop Remote Support also performs well in this area, indicating that both products are strong contenders for users focused on system performance.
- Users report that Pulseway's mobile access is rated at 9.0, which is competitive, but Splashtop Remote Support slightly edges ahead with a score of 9.2, making it more appealing for users who prioritize mobile functionality.
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Pricing
Entry-Level Pricing
Pulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Splashtop Remote Support
SOS Unlimited
Starting at $34.00
1 Concurrent technician seat
Support unlimited Windows, Mac, iOS and Android devices on demand. SOS Unlimited also includes unattended anytime access to 300 computers.
- Everything in SOS standard edition
- Unattended anytime access to an unlimited number of computers via streamer agent
Free Trial
Pulseway
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.0
99
9.6
149
Ease of Use
9.2
99
9.5
148
Ease of Setup
9.1
91
9.5
120
Ease of Admin
9.3
85
9.4
117
Quality of Support
9.0
93
9.5
119
Has the product been a good partner in doing business?
9.4
83
9.6
113
Product Direction (% positive)
8.9
98
9.3
138
Features by Category
Compatibility
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Management
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
Compliance
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
Functionality
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Not enough data
Compatibility
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Not enough data
Management
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Not enough data
Administration
9.3
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
44
|
Verified
Not enough data
Monitoring and Management
9.4
51
|
Verified
Not enough data
8.6
42
Not enough data
8.9
47
|
Verified
Not enough data
9.1
49
|
Verified
Not enough data
Organization
8.7
40
|
Verified
Not enough data
Service Management
8.5
37
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
Functionality
9.9
15
Not enough data
9.9
17
Not enough data
9.2
15
Not enough data
9.9
14
Not enough data
Management
9.5
14
Not enough data
9.2
15
Not enough data
8.9
14
Not enough data
Monitoring
9.8
18
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
Management Tools
8.7
13
Not enough data
9.6
13
Not enough data
9.2
12
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
8.8
32
Not enough data
9.5
33
Not enough data
8.8
31
Not enough data
Monitoring and Management
9.0
31
Not enough data
8.9
26
Not enough data
8.5
28
Not enough data
9.5
33
Not enough data
9.7
33
Not enough data
9.2
30
Not enough data
Cloud environment support
8.0
24
Not enough data
8.6
28
Not enough data
Administration
8.8
31
9.3
32
8.3
30
8.4
29
7.4
24
8.6
27
9.2
31
9.2
30
8.7
26
8.7
25
8.8
28
9.2
31
Maintenance
9.4
33
9.0
26
7.2
25
8.3
19
Communication
8.0
28
8.9
26
4.8
23
6.6
16
4.7
23
5.0
15
5.7
25
7.5
18
Security
7.4
27
8.3
25
8.0
26
9.0
24
Device Support
9.3
30
9.2
25
9.0
31
9.2
25
8.9
32
9.1
25
Performance
8.6
32
7.8
19
Functionality
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Performance
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Generative AI
Feature Not Available
Not enough data
Incident Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
11
Not enough data
Feature Not Available
Reporting
Not enough data
Not enough data
Not enough data
6.4
17
Not enough data
Feature Not Available
Access & Usability
Not enough data
9.0
33
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pulseway and Splashtop Remote Support are categorized as Remote Monitoring & Management (RMM) and Remote Support
Unique Categories
Pulseway is categorized as Server Monitoring, Server Backup, Patch Management, Endpoint Management, Incident Management, Online Backup, Network Monitoring, and PC Backup
Splashtop Remote Support is categorized as Service Desk
Reviews
Reviewers' Company Size
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.4%
Computer & Network Security
11.0%
Computer Software
5.5%
Hospital & Health Care
4.6%
Financial Services
3.7%
Other
46.8%
Information Technology and Services
25.8%
Computer Software
7.3%
Computer & Network Security
5.1%
Construction
4.5%
Accounting
3.9%
Other
53.4%
Most Helpful Reviews
Pulseway
Most Helpful Favorable Review
A. Cristian C.
Verified User in Gambling & Casinos
The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring...
Most Helpful Critical Review
Kellan C.
Verified User in Information Technology and Services
Was very clunky and slow with ticketing also didnt look the best
Splashtop Remote Support
Most Helpful Favorable Review
Matt J.
Verified User in Entertainment
How easy it is to gain access to a users machine by simply sending them a link.
Most Helpful Critical Review
Verified User in Information Technology and Services
For personal use not all features are available like they are for business use. It can become a little confusing if you aren't too familiar with how to work computer stuff. If you move with business the pricing can become a little too much.
A. Cristian C.
Verified User in Gambling & Casinos
The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring...
Matt J.
Verified User in Entertainment
How easy it is to gain access to a users machine by simply sending them a link.
Kellan C.
Verified User in Information Technology and Services
Was very clunky and slow with ticketing also didnt look the best
Verified User in Information Technology and Services
For personal use not all features are available like they are for business use. It can become a little confusing if you aren't too familiar with how to work computer stuff. If you move with business the pricing can become a little too much.
Discussions
What can Pulseway monitor?
1 comment
SM
Computers, operating systems, and related technology.Read more
Pulseway has no more discussions with answers
Splashtop Remote Support has no discussions with answers
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