Compare Podium and Voxie 
At a Glance
Market Segments
Small-Business (59.7% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
$399.00 Per Month
$
Podium
Star Rating
(1,845)4.6 out of 5
Market Segments
Small-Business (59.7% of reviews)
Entry-Level Pricing
$399.00 Per Month
Browse all 3 pricing plansVoxie
Star Rating
(65)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Entry-Level Pricing
$
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Podium excels in its Live Chat feature, scoring 9.1, which allows for seamless customer interactions. In contrast, Voxie's Live Chat feature received a lower score of 8.5, indicating that users find Podium's implementation more effective for real-time communication.
- Reviewers mention that Voxie shines in Bulk SMS capabilities, achieving a score of 9.5, which is significantly higher than Podium's score of 8.7. This suggests that users appreciate Voxie's ability to handle large-scale messaging more efficiently.
- G2 users highlight that Voxie's Text Scheduler feature is particularly strong, with a score of 9.6, compared to Podium's 8.4. This indicates that users find Voxie's scheduling tools more intuitive and effective for planning communications.
- Users on G2 report that Podium's Quality of Support is rated at 9.0, while Voxie impresses with a score of 9.8. This suggests that Voxie provides superior customer support, which is crucial for businesses needing timely assistance.
- Reviewers mention that Podium's Customization Interface scores 8.6, while Voxie outperforms with a score of 9.2. This indicates that users find Voxie's interface more user-friendly and adaptable to their specific needs.
- Users say that while both platforms offer Two-Way Text Messaging, Voxie scores slightly higher at 9.6 compared to Podium's 9.3. This suggests that Voxie's implementation may provide a more robust experience for engaging customers through text.
Featured Products
Sponsored
Netcapz
(0)
Live Chat
Visit Website
Sponsored
Customerly
(35)
Live Chat
Visit Website
Sponsored
Squirro
(8)
Live Chat
Visit Website
Pricing
Entry-Level Pricing
Podium
Core
$399.00
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Podium
No trial information availableVoxie
Free Trial is available
Ratings
Meets Requirements
9.1
1,549
9.4
51
Ease of Use
9.3
1,568
9.2
52
Ease of Setup
9.2
917
9.3
31
Ease of Admin
9.3
803
9.3
29
Quality of Support
9.0
1,447
9.8
50
Has the product been a good partner in doing business?
9.2
819
9.7
30
Product Direction (% positive)
9.0
1,542
9.3
49
Features by Category
Messenger
8.4
126
8.9
9
7.9
175
6.7
9
9.1
191
8.5
9
Feature Not Available
9.2
8
Channels
8.1
181
5.4
8
8.7
191
7.9
8
9.3
206
9.4
8
Feature Not Available
6.0
8
8.1
165
7.4
7
Customers
8.3
122
8.3
8
8.4
126
7.1
8
8.6
193
7.3
8
8.3
193
8.1
8
8.5
192
7.9
8
Platform Basics
8.7
44
Not enough data
8.6
43
Not enough data
9.2
44
Not enough data
Platform Data
9.4
44
Not enough data
9.0
44
Not enough data
Platform Additional Functionality
8.3
42
Not enough data
8.9
44
Not enough data
9.4
44
Not enough data
Platform Content
9.1
43
Not enough data
Text Messaging
8.7
179
|
Verified
9.5
34
9.3
192
|
Verified
9.6
31
8.4
139
9.6
34
8.6
192
|
Verified
9.1
33
8.4
166
|
Verified
9.2
33
8.5
167
|
Verified
9.2
31
8.6
186
|
Verified
9.3
32
8.6
170
|
Verified
8.7
29
SMS Platform
8.5
177
|
Verified
8.5
31
8.6
178
|
Verified
9.4
29
Feature Not Available
Feature Not Available
7.7
157
|
Verified
8.3
26
Feature Not Available
8.2
24
8.3
161
|
Verified
8.7
26
Channels
8.3
245
Not enough data
8.3
246
Not enough data
Feature Not Available
Not enough data
Design
8.3
261
Not enough data
Feature Not Available
Not enough data
8.7
294
Not enough data
8.6
285
Not enough data
8.7
259
Not enough data
Generative AI
7.9
158
Not enough data
7.8
153
Not enough data
Functionality
8.7
281
|
Verified
Not enough data
8.1
273
|
Verified
Not enough data
8.7
276
|
Verified
Not enough data
Support
8.5
280
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
285
|
Verified
Not enough data
Responses
9.1
18
Not enough data
8.2
19
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.2
18
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
18
Not enough data
8.5
18
Not enough data
Feature Not Available
Not enough data
8.8
19
Not enough data
9.0
18
Not enough data
Generative AI
8.5
18
Not enough data
8.3
17
Not enough data
Conversational Platform
8.7
259
Not enough data
8.5
217
Not enough data
8.3
132
Not enough data
8.6
146
Not enough data
Support Automation
8.7
221
Not enough data
8.4
131
Not enough data
8.7
132
Not enough data
8.2
140
Not enough data
Generative AI
7.8
119
Not enough data
7.7
119
Not enough data
Data
8.4
22
Not enough data
8.8
23
Not enough data
Interaction
8.5
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
9.0
22
Not enough data
Learning
8.6
23
Not enough data
8.6
24
Not enough data
Content Generation
8.5
24
Not enough data
8.2
24
Not enough data
System
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
23
Not enough data
8.7
22
Not enough data
Generative AI
8.0
183
Not enough data
7.7
179
Not enough data
Feature Not Available
Not enough data
Communication
9.2
624
|
Verified
Not enough data
9.1
649
|
Verified
Not enough data
8.2
438
Not enough data
9.0
592
|
Verified
Not enough data
7.3
225
Not enough data
Internal Use
8.3
545
|
Verified
Not enough data
9.0
605
|
Verified
Not enough data
8.7
577
|
Verified
Not enough data
8.6
555
|
Verified
Not enough data
8.8
562
|
Verified
Not enough data
8.5
529
|
Verified
Not enough data
Consumer Intelligence
9.2
599
|
Verified
Not enough data
8.5
489
Not enough data
8.6
530
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
497
|
Verified
Not enough data
9.0
619
|
Verified
Not enough data
Media Monitoring
8.6
490
Not enough data
7.2
173
Not enough data
8.3
485
Not enough data
In-House Management
8.6
479
Not enough data
8.6
478
|
Verified
Not enough data
Generative AI
7.6
119
Not enough data
Analysis
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
8.7
5
Campaigns
Not enough data
8.3
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
8.7
5
Not enough data
8.3
6
Engagement
Not enough data
7.1
7
Platform
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
7.8
6
Basic Communication
8.5
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
22
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
7.4
24
Not enough data
Feature Not Available
Not enough data
8.3
25
Not enough data
Categories
Categories
Shared Categories
Podium and Voxie are categorized as SMS Marketing and Conversational Marketing
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voxie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
20.3%
Retail
13.8%
Consumer Services
9.2%
Construction
8.2%
Furniture
6.4%
Other
42.1%
Retail
26.2%
Primary/Secondary Education
6.2%
Health, Wellness and Fitness
6.2%
Non-Profit Organization Management
4.6%
Marketing and Advertising
4.6%
Other
52.3%
Most Helpful Reviews
Podium
Most Helpful Favorable Review
Joseph M.
Verified User in Retail
I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.
Most Helpful Critical Review
Adam T.
Verified User in Recreational Facilities and Services
Promises made for services they do not have. Zero onboarding assistance. Paid for 2 locations but only acessing one. Changing terms and conditions after agreemnt then locking out access but still charging fees. CUSTOMER SERVICE WORSE THAN COMCAST.
Voxie
Most Helpful Favorable Review
Verified User in Staffing and Recruiting
We switched to Voxie from ZipWhip. The transfer was seamless and the training was great. Customer service is fast and efficient with response. Using Voxie has provided another level of communication with our candidates and has become a staple in our...
Most Helpful Critical Review
Verified User in Marketing and Advertising
I think the data reporting that is provided is a bit misguided and misleading for a customer.
Joseph M.
Verified User in Retail
I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.
Verified User in Staffing and Recruiting
We switched to Voxie from ZipWhip. The transfer was seamless and the training was great. Customer service is fast and efficient with response. Using Voxie has provided another level of communication with our candidates and has become a staple in our...
Adam T.
Verified User in Recreational Facilities and Services
Promises made for services they do not have. Zero onboarding assistance. Paid for 2 locations but only acessing one. Changing terms and conditions after agreemnt then locking out access but still charging fees. CUSTOMER SERVICE WORSE THAN COMCAST.
Verified User in Marketing and Advertising
I think the data reporting that is provided is a bit misguided and misleading for a customer.
Discussions
How can I make people interact with the chat feature better?
3 comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Voxie has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
