# How can I make people interact with the chat feature better?

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##### Post Metadata
- Posted at: over 6 years ago
- Author title: Marketing 
- Net upvotes: 3


## Comments
### Comment 1

It starts with your team downloading the app to their phones and unlocking the feature that they can only view their own chats. The more people that see notification, the more you're likely to see more interactions. Incorporating the templates to make it easy for your employees to use it when "leaving a message" or "answering after hours" will make it more convenient and easy.

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: General Manager



### Comment 2

Let you customers know the Podium App is for the customers to have a voice in the company.  Good reviews as well  as bad reviews are most welcome. If you dont have any bad reviews how can you address the issues that need to be fixed.  Thank you Jeff@goodnewspest.com.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: --



### Comment 3

Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: --




## Related Product
[Podium](https://www.g2.com/products/podium/reviews)

## Related Category
[AI Chatbots](https://www.g2.com/categories/ai-chatbots)

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