[ Podium Reviews ](https://www.g2.com/products/podium/reviews) [ Podium Reviews ](https://www.g2.com/products/podium/reviews) # Podium Pricing Overview [Editedit](https://my.g2.com/podium/pricings) ## Podium Pricing Key Insights Last updated on Apr 09, 2026 * * * Podium offers **3 pricing editions** , with pricing details available directly from the vendor. A free trial of **Podium** is not available. Review the Podium pricing table below to determine which features best align with your requirements. Contact **Podium** directly to purchase the software. * * * Core — Contact Us / Per Month Pro — Contact Us / Per Month Signature — Contact Us / Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Core Contact Us Per Month Request A Demo With essential AI features, respond to and convert more leads faster. - Consolidated Lead Conversion Platform - Review Management with AI Reponses - Basic Automations - Basic Reporting - Basic Customization Options - Podium Mobile App - 200+ Integrations with Integration Support - Phone Systems Add-on Available - Dedicated Customer Success Manager - Chat, Phone, and Email Support - 1-on-1 Personalized Onboarding Show More Pro Contact Us Per Month Request A Demo Maximize your lead conversion with advanced AI and automations. - Everything included in Core - AI Instant Answers - AI Auto Review Responses - AI Phone Call Summaries - Automatic Lead Routing - Advanced Automations - Lead Capture Forms - Hosted Surveys - Text-Based Surveys - Text Marketing with Images and GIFs - Advanced Customer Segmentation - High-Volume Carrier-Verified Messaging - Lower Payment Processing Fees Show More Signature Contact Us Per Month Request A Demo Build a custom plan that meets the complexity of your operations. Custom Pricing. - Everything included in Pro - Advanced Multi-Location Management - Advanced Reporting Add-on Available - Advanced Branding and Customization - Discount on Phones Plan - Discount on Desk Phones - Discount on Point of Sale Hardware - Discount on High Volume Bulk Messages - Comprehensive Account Migration - Quarterly Business Reviews - Personalized Account Plans - Priority Phone Plan Support - Proactive Fraud Alert System - Custom Billing Available - Custom Processing Rates Show More Our packages are tailored to meet the needs of your business. We can also provide custom pricing–reach out on our website! Pricing information for Podium is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Podium must be conducted with the seller. Pricing information was last updated on July 28, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 11% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,189) ](https://www.g2.com/products/birdeye/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,890) ](https://www.g2.com/products/fin/reviews) [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ View All Alternatives ](https://www.g2.com/products/podium/competitors/alternatives) ## Podium Pricing Reviews (2) ![Ashok S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok S.") AS Ashok S. Sr.Technical Engineer Mid-Market (51-1000 emp.) 1/25/2026 More Options - - [Respond as Podium](https://www.g2.com/survey_responses/podium-review-12255694/official_response/new) "Comprehensive Assessment Tool with Smooth Setup" 5/5 What do you like best about Podium? What I like best about Podium is how simple and effective it is for customer communication. Everything—text messages, reviews, and customer interactions—comes into one place, so it saves a lot of time. It makes it very easy to respond quickly to customers, collect reviews, and improve customer experience without any complexity. Review collected by and hosted on G2.com. What do you dislike about Podium? Podium is easy to use, but there are a few things I don’t like. It can be expensive compared to similar tools, especially for small businesses. Some features feel limited unless you upgrade to a higher plan. Also, customization options are not very flexible, and integrations with other tools can be restrictive. At times, message automation feels basic and could be more advanced. Overall, it’s good, but not perfect for every business. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? All customer messages (SMS, WhatsApp, web chat, Facebook, etc.) come into one single inbox, so nothing is missed. I can reply faster from one place instead of checking multiple apps. Conversations are tracked and saved, so I can see past chats and understand customer context easily. It helps in handling multiple customers at the same time without confusion. Automated replies and reminders reduce manual follow-ups. Review collected by and hosted on G2.com. Show More 2/1/2026 Validated ReviewerIncentivizedSource: G2 invite MW Matt W. Owner Small-Business (50 or fewer emp.) 10/6/2025 More Options - - [Respond as Podium](https://www.g2.com/survey_responses/podium-review-11772924/official_response/new) "Over promised under delivered" 0/5 What do you like best about Podium? There text platform worked pretty good, but not worth the money. Review collected by and hosted on G2.com. What do you dislike about Podium? Our experience with Podium has been extremely disappointing, and I would not recommend their services to any business. At signup, we were promised a call queue feature, which was not available until eight months later. The call reporting tools were inadequate, providing little to no insight into where calls were coming from. Phone quality was consistently poor, with many customers unable to hear us clearly. A significant number of our text messages failed to deliver, and because there were no notifications, we lost valuable customer opportunities. Customer service has been ineffective. We were repeatedly transferred between agents, and follow-up on issues was virtually nonexistent. The service is priced at nearly three times higher than comparable platforms, despite offering less reliability. Finally, when we attempted to cancel, our contract specified that cancellation within one month of the next billing cycle would avoid additional charges. We canceled 31 days before our next payment, yet Podium still attempted to bill us for another full month. Overall, Podium has over-promised and under-delivered at every stage. The lack of reliability, poor communication, and disregard for contractual terms make this platform an extremely poor choice for any business looking for dependable communication solutions. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? I hoped that it would be our communication suite. However, it didn't live up to it's hype Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from Pop Up Podium Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,189) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-podium) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26840d0dfd54aa556644e88eb0d911cc/reputation.jpg "Product Avatar Image") Reputation 4.5/5(2,469) [ Compare Now ](https://www.g2.com/compare/podium-vs-reputation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a08c5f12b45cf5b669b8e028f5b6f00c/reviewtrackers.png "Product Avatar Image") ReviewTrackers 4.6/5(161) [ Compare Now ](https://www.g2.com/compare/podium-vs-reviewtrackers) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ SMS Marketing ](https://www.g2.com/categories/sms-marketing)[ Conversational Marketing ](https://www.g2.com/categories/conversational-marketing) [ Chatbots ](https://www.g2.com/categories/chatbots)[ AI Chatbots ](https://www.g2.com/categories/ai-chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ VoIP Providers ](https://www.g2.com/categories/voip-providers)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Online Reputation Management ](https://www.g2.com/categories/online-reputation-management)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ Automotive Marketing ](https://www.g2.com/categories/automotive-marketing) Show More ##### Explore More [ What BPM platforms work well for a compliance-heavy industry where processes need checklist and audit configuration baked in rather than bolted on later? ](https://www.g2.com/discussions/what-bpm-platforms-work-well-for-a-compliance-heavy-industry-where-processes-need-checklist-and-audit-configuration-baked-in-rather-than-bolted-on-later)[ Which antivirus is best for a Windows laptop that needs solid real-time protection without slowing the machine down to a crawl? ](https://www.g2.com/discussions/which-antivirus-is-best-for-a-windows-laptop-that-needs-solid-real-time-protection-without-slowing-the-machine-down-to-a-crawl)[ Which video content creation platform offers the best editing features? ](https://www.g2.com/discussions/which-video-content-creation-platform-offers-the-best-editing-features) [ Norton LifeLock Benefit Solutions vs Aura as an employee benefit: which do HR teams find easier to roll out? ](https://www.g2.com/discussions/norton-lifelock-benefit-solutions-vs-aura-as-an-employee-benefit-which-do-hr-teams-find-easier-to-roll-out)[ What are the best equity management software for startups managing cap tables across multiple funding rounds? ](https://www.g2.com/discussions/what-are-the-best-equity-management-software-for-startups-managing-cap-tables-across-multiple-funding-rounds)[ Pros and Cons Details ](https://www.g2.com/products/podium/reviews?qs=pros-and-cons) Show More [ What BPM platforms work well for a compliance-heavy industry where processes need checklist and audit configuration baked in rather than bolted on later? ](https://www.g2.com/discussions/what-bpm-platforms-work-well-for-a-compliance-heavy-industry-where-processes-need-checklist-and-audit-configuration-baked-in-rather-than-bolted-on-later)[ Which antivirus is best for a Windows laptop that needs solid real-time protection without slowing the machine down to a crawl? ](https://www.g2.com/discussions/which-antivirus-is-best-for-a-windows-laptop-that-needs-solid-real-time-protection-without-slowing-the-machine-down-to-a-crawl)[ Which video content creation platform offers the best editing features? ](https://www.g2.com/discussions/which-video-content-creation-platform-offers-the-best-editing-features) [ Norton LifeLock Benefit Solutions vs Aura as an employee benefit: which do HR teams find easier to roll out? ](https://www.g2.com/discussions/norton-lifelock-benefit-solutions-vs-aura-as-an-employee-benefit-which-do-hr-teams-find-easier-to-roll-out)[ What are the best equity management software for startups managing cap tables across multiple funding rounds? ](https://www.g2.com/discussions/what-are-the-best-equity-management-software-for-startups-managing-cap-tables-across-multiple-funding-rounds)[ Pros and Cons Details ](https://www.g2.com/products/podium/reviews?qs=pros-and-cons)