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At a Glance
Market Segments
Mid-Market (74.9% of reviews)
Mid-Market (58.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Paycom
Star Rating
(1,519)4.3 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomZoho People
Star Rating
(369)4.4 out of 5
Market Segments
Mid-Market (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho People excels in Ease of Setup with a score of 8.4, while Paycom trails slightly at 7.9. Reviewers mention that Zoho's intuitive interface and guided setup process make it easier for new users to get started quickly.
- Reviewers mention that both products perform well in Time Tracking, scoring 8.9 for Zoho People and 8.9 for Paycom. However, users on G2 highlight that Zoho's Time & Attendance Tracking feature is particularly robust, allowing for seamless integration with payroll processes.
- Users say that Zoho People shines in Customization with a score of 8.4, compared to Paycom's 8.1. Reviewers mention that Zoho's ability to create Customizable Forms allows businesses to tailor the software to their specific needs, enhancing user experience.
- Reviewers mention that Paycom outperforms Zoho People in Quality of Support, scoring 8.5 against Zoho's 8.2. Users report that Paycom's customer service is responsive and helpful, particularly when addressing complex payroll issues.
- Users on G2 report that Zoho People has a slight edge in Product Direction with a score of 9.5, while Paycom scores 8.1. Reviewers say that Zoho's commitment to continuous improvement and feature updates is evident, making it a reliable long-term partner.
- Users report that both platforms are effective in Self-Service Capabilities, but Paycom scores higher at 9.1 compared to Zoho's 8.7. Reviewers mention that Paycom's user-friendly interface for employees to manage their own information is a significant advantage.
Pricing
Entry-Level Pricing
Paycom
No pricing availableZoho People
FREE
Free Trial
- Employee database management
- Time-off management (Leave)
Free Trial
Paycom
No trial information availableZoho People
Free Trial is available
Ratings
Meets Requirements
8.7
1,249
8.9
293
Ease of Use
8.5
1,266
8.9
293
Ease of Setup
7.9
713
8.6
127
Ease of Admin
8.3
728
8.4
70
Quality of Support
8.5
1,152
8.4
275
Has the product been a good partner in doing business?
8.4
724
8.5
70
Product Direction (% positive)
8.1
1,208
9.6
273
Features by Category
Core HR
8.5
396
9.0
132
8.8
437
8.9
135
7.9
274
8.5
121
8.4
313
8.6
103
|
Verified
8.6
367
8.7
120
8.6
403
8.9
122
Generative AI
Feature Not Available
8.4
59
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Expense Reports
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Not enough data
Agentic AI - Expense Management
6.9
17
Not enough data
6.7
17
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
8.3
127
Feature Not Available
8.0
115
7.9
179
|
Verified
8.1
123
Mobile
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.2
97
Not enough data
8.4
109
|
Verified
Not enough data
Administration
8.8
105
|
Verified
Not enough data
Administration
8.4
212
8.7
139
8.6
240
|
Verified
8.8
147
8.6
247
|
Verified
8.8
143
8.8
226
|
Verified
8.7
139
8.8
253
|
Verified
8.8
149
Platform
8.7
265
|
Verified
8.8
143
7.9
207
|
Verified
8.3
127
8.0
157
8.3
130
8.9
249
|
Verified
8.9
145
8.9
251
|
Verified
8.6
140
Feature Not Available
Feature Not Available
Employee Self Service
9.2
875
|
Verified
Not enough data
8.7
755
|
Verified
Not enough data
9.0
814
|
Verified
Not enough data
Administration
9.1
808
|
Verified
Not enough data
8.8
826
|
Verified
Not enough data
9.4
854
|
Verified
Not enough data
8.6
530
|
Verified
Not enough data
9.1
779
|
Verified
Not enough data
8.9
667
|
Verified
Not enough data
9.0
765
|
Verified
Not enough data
9.2
764
|
Verified
Not enough data
9.2
759
|
Verified
Not enough data
Taxes
9.0
779
|
Verified
Not enough data
8.9
719
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
487
Not enough data
8.6
597
Not enough data
8.2
498
Not enough data
Feature Not Available
Not enough data
Platform
8.7
761
|
Verified
Not enough data
8.9
772
|
Verified
Not enough data
8.9
811
|
Verified
Not enough data
8.8
722
|
Verified
Not enough data
Benefits Administration Platform Features
8.8
86
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.6
80
Not enough data
Benefits Administration Platform Features
8.8
86
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.7
49
Not enough data
8.6
80
Not enough data
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
8.8
313
Not enough data
Logistics
8.7
315
Not enough data
8.8
304
Not enough data
8.3
265
Not enough data
Management
8.1
247
Not enough data
8.4
274
Not enough data
8.5
309
Not enough data
9.0
347
Not enough data
8.9
343
Not enough data
9.2
354
Not enough data
8.9
312
Not enough data
Monitoring
8.5
257
Not enough data
8.7
296
Not enough data
Feature Not Available
Not enough data
Processing
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Compliance
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Not enough data
Integration
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Reporting
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Customization
8.7
38
Not enough data
8.7
35
Not enough data
HR Content
8.5
38
Not enough data
8.6
38
Not enough data
8.8
39
Not enough data
Logistics
9.0
38
Not enough data
9.2
39
Not enough data
7.5
34
Not enough data
Management
7.6
33
Not enough data
8.5
36
Not enough data
7.8
36
Not enough data
8.5
39
Not enough data
8.7
38
Not enough data
Generative AI
7.3
29
Not enough data
7.3
29
Not enough data
Basics
9.1
9
Not enough data
9.1
9
Not enough data
Content
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Not enough data
Performance
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.9
77
Not enough data
Platform Data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
75
Not enough data
Platform Content
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
8.4
244
|
Verified
Not enough data
8.9
140
Not enough data
8.9
143
Not enough data
Background Check Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
151
Not enough data
Background Check Additional Functionality
8.5
126
Not enough data
9.0
144
Not enough data
8.9
131
Not enough data
AI Insight Check - Background Check
6.7
21
Not enough data
AI Investigation and Verification - Background Check
6.7
21
Not enough data
Training & eLearning
8.8
122
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
Training & eLearning
8.6
106
Not enough data
8.7
129
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
130
Not enough data
8.7
129
Not enough data
Platform Basics
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Not enough data
Platform Content
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
Platform Additional Functionality
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Operations
Not enough data
9.3
33
Not enough data
9.0
32
Not enough data
8.7
32
Not enough data
9.1
32
Not enough data
9.1
30
Platform Basics
8.9
66
Not enough data
Feature Not Available
Not enough data
9.0
68
Not enough data
Platform Content
9.1
69
Not enough data
9.2
68
Not enough data
8.7
67
Not enough data
9.1
68
Not enough data
Platform Additional Functionality
9.2
68
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Platform Performance
8.9
68
Not enough data
8.9
63
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Not enough data
Benchmarking and Equity - Compensation Management
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Not enough data
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Platform Content
8.1
20
Not enough data
8.1
20
Not enough data
8.1
21
Not enough data
Platform Basics
8.2
21
Not enough data
Feature Not Available
Not enough data
8.3
21
Not enough data
Platform Additional Functionality
8.3
20
Not enough data
8.3
20
Not enough data
8.7
21
Not enough data
Platform Basics
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Not enough data
Platform Content
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
Platform Additional Functionality
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
Platform Basics
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Not enough data
Platform Content
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Not enough data
Platform Additional Functionality
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
Performance reviews
8.2
125
|
Verified
8.7
97
|
Verified
8.5
95
8.6
96
|
Verified
8.6
142
|
Verified
8.6
97
|
Verified
Goals
8.3
133
|
Verified
8.7
98
|
Verified
8.3
82
8.5
97
|
Verified
Feedback
8.5
86
8.5
98
|
Verified
8.0
69
8.5
97
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Data
8.5
154
|
Verified
8.9
98
|
Verified
8.7
143
|
Verified
8.7
97
|
Verified
Agentic AI - Performance Management
7.0
33
7.7
15
6.8
32
7.3
15
Payments
7.9
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Financial wellness
7.3
23
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
Administration
8.3
25
Not enough data
8.6
25
Not enough data
9.0
24
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
8.2
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
19
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Additional Features - Compensation Planning
8.6
20
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Not enough data
Sourcing
Feature Not Available
Not enough data
8.3
270
Not enough data
7.6
46
Not enough data
7.9
50
Not enough data
7.7
48
Not enough data
Candidate Management - Applicant Tracking System
8.4
251
Not enough data
7.9
46
Not enough data
8.0
47
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Not enough data
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Not enough data
Agentic AI - Onboarding
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Not enough data
Platform Content
8.5
420
Not enough data
8.8
451
Not enough data
9.0
458
Not enough data
8.5
339
Not enough data
8.4
340
Not enough data
8.4
326
Not enough data
Platform Additional Functionality
9.0
497
Not enough data
Feature Not Available
Not enough data
8.4
364
Not enough data
8.8
422
Not enough data
8.8
450
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
375
Not enough data
8.6
273
Not enough data
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Recruiting and Onboarding
8.2
333
Not enough data
8.8
481
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Not enough data
Course Delivery
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Not enough data
Course Management
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Interface
8.9
76
Not enough data
8.6
77
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
6.7
10
Not enough data
6.7
10
Not enough data
Time Tracking
9.0
143
8.8
162
8.1
126
8.5
153
7.5
111
8.6
145
Client Invoicing
Feature Not Available
8.3
127
Feature Not Available
8.0
115
7.9
179
|
Verified
8.1
123
Mobile Time Tracking
8.7
120
8.9
145
Administration
8.4
212
8.7
139
8.6
240
|
Verified
8.8
147
8.6
247
|
Verified
8.8
143
8.8
226
|
Verified
8.7
139
8.8
253
|
Verified
8.8
149
Platform
8.7
265
|
Verified
8.8
143
7.9
207
|
Verified
8.3
127
8.0
157
8.3
130
8.9
249
|
Verified
8.9
145
8.9
251
|
Verified
8.6
140
Feature Not Available
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Workforce Management Platform Features
Feature Not Available
Feature Not Available
8.6
169
8.8
110
9.1
269
9.1
120
8.9
258
9.2
124
Feature Not Available
8.7
116
Feature Not Available
Feature Not Available
8.6
195
8.6
113
9.1
250
8.7
115
8.6
171
8.6
100
8.8
188
8.7
113
Platform
8.1
553
8.5
126
7.4
406
8.4
112
7.8
301
8.2
114
8.6
565
9.0
124
8.8
554
8.9
124
8.8
543
8.4
122
8.6
554
8.7
123
8.6
565
8.9
125
Categories
Categories
Shared Categories
Paycom and Zoho People are categorized as Time Tracking, Workforce Management, Performance Management, and Core HR
Unique Categories
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), AI Chatbots, Benefits Administration, Background Check, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HCM Software, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Course Authoring, HR Compliance, Time & Attendance, eLearning Content, Payroll, Microlearning Platforms, Onboarding, Harassment Prevention Training, and AI Agents for HR
Zoho People is categorized as Healthcare HR
Reviews
Reviewers' Company Size
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho People
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.6%
Hospital & Health Care
6.7%
Information Technology and Services
4.3%
Retail
3.1%
Health, Wellness and Fitness
2.9%
Other
75.4%
Information Technology and Services
28.5%
Computer Software
11.0%
Marketing and Advertising
4.9%
Financial Services
4.9%
Staffing and Recruiting
4.0%
Other
46.7%
Discussions
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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