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Compare Paychex and Paylocity 
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Mid-Market (71.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,585)4.2 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPaylocity
Star Rating
(2,805)4.4 out of 5
Market Segments
Mid-Market (71.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PaylocitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paylocity excels in its "Employee Self Service" features, particularly the "Web Portal" which received a score of 9.0, making it highly user-friendly for employees to access their information. In contrast, Paychex's "Web Portal" scored 8.7, indicating a slightly less intuitive experience.
- Reviewers mention that Paylocity's "Expense Reports" feature, especially the "Ease of Creating Expense Reports" with a score of 8.7, is significantly better than Paychex's score of 8.6, highlighting a more streamlined process for users.
- G2 users indicate that Paylocity's "Time, Attendance, and PTO" management scored 8.4, which is superior to Paychex's 7.9, suggesting that Paylocity offers more robust tools for tracking employee time and attendance.
- Users on G2 report that Paylocity's "Compliance" support scored 8.3, while Paychex's scored 8.4, showing that Paychex has a slight edge in compliance features, which is crucial for businesses needing to adhere to regulations.
- Reviewers say that Paylocity's "Mobile Benefits Access" feature scored 8.2, which is slightly better than Paychex's 8.1, indicating that Paylocity provides a more accessible mobile experience for managing benefits.
- Users report that Paylocity's "Payroll Entry" feature scored an impressive 9.1, compared to Paychex's 8.8, suggesting that Paylocity offers a more efficient and user-friendly payroll processing experience.
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Pricing
Entry-Level Pricing
Paylocity
No pricing availableFree Trial
Paychex
No trial information availablePaylocity
Free Trial is available
Ratings
Meets Requirements
8.7
1,270
8.9
2,317
Ease of Use
8.5
1,329
8.7
2,336
Ease of Setup
8.4
946
8.0
1,781
Ease of Admin
8.6
930
8.6
1,898
Quality of Support
8.4
1,225
8.5
2,223
Has the product been a good partner in doing business?
8.6
930
8.8
1,904
Product Direction (% positive)
7.6
1,245
8.7
2,237
Features by Category
Core HR
8.1
111
8.3
797
7.9
104
8.4
880
7.9
50
7.3
412
8.1
74
7.9
544
8.4
111
8.3
751
7.8
112
8.0
683
Generative AI
Feature Not Available
6.2
134
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Expense Reports
8.6
37
|
Verified
8.7
182
|
Verified
8.3
30
|
Verified
7.9
81
|
Verified
Feature Not Available
8.1
141
|
Verified
8.4
23
|
Verified
8.6
152
|
Verified
8.8
35
|
Verified
8.9
176
|
Verified
Feature Not Available
Feature Not Available
7.5
17
|
Verified
7.5
66
|
Verified
Travel Management
Feature Not Available
6.6
52
Feature Not Available
6.2
46
Feature Not Available
6.4
45
7.7
14
|
Verified
7.1
62
Client Invoicing
Feature Not Available
7.8
441
|
Verified
Feature Not Available
Feature Not Available
8.4
67
|
Verified
6.9
263
Mobile
7.8
23
|
Verified
8.7
139
|
Verified
7.7
19
|
Verified
8.2
76
Feature Not Available
Feature Not Available
Platform
Feature Not Available
8.0
83
|
Verified
7.8
22
|
Verified
7.8
94
|
Verified
Administration
8.6
24
|
Verified
8.0
70
Administration
8.1
127
|
Verified
8.3
760
|
Verified
8.0
129
|
Verified
8.2
780
|
Verified
8.1
133
|
Verified
8.2
758
|
Verified
8.0
123
|
Verified
8.3
681
|
Verified
8.3
190
|
Verified
8.6
1001
|
Verified
Platform
8.3
208
|
Verified
8.5
1035
|
Verified
7.8
91
|
Verified
8.0
650
|
Verified
7.4
27
7.7
456
|
Verified
8.2
200
|
Verified
8.8
979
|
Verified
8.1
141
|
Verified
8.5
889
|
Verified
7.9
68
|
Verified
6.6
232
Employee Self Service
8.7
821
|
Verified
9.0
1604
|
Verified
8.2
516
|
Verified
8.3
1050
|
Verified
8.4
500
|
Verified
8.6
1402
|
Verified
Administration
8.8
825
|
Verified
9.1
1620
|
Verified
8.0
531
|
Verified
8.3
1511
|
Verified
9.4
899
|
Verified
9.4
1663
|
Verified
8.7
377
|
Verified
8.2
749
|
Verified
9.0
750
|
Verified
9.1
1550
|
Verified
8.8
535
|
Verified
8.8
1358
|
Verified
8.7
427
|
Verified
8.9
1332
|
Verified
9.2
753
|
Verified
9.2
1446
|
Verified
9.2
803
|
Verified
9.2
1468
|
Verified
Taxes
9.2
851
|
Verified
9.1
1549
|
Verified
9.1
807
|
Verified
9.0
1504
|
Verified
9.2
800
|
Verified
9.1
1452
|
Verified
Integration
7.9
237
|
Verified
8.2
882
|
Verified
7.9
278
|
Verified
8.6
1072
|
Verified
7.8
281
|
Verified
8.1
836
|
Verified
7.8
242
|
Verified
8.3
856
|
Verified
Platform
8.6
835
|
Verified
8.6
1554
|
Verified
8.7
812
|
Verified
8.7
1541
|
Verified
8.8
846
|
Verified
8.9
1537
|
Verified
8.8
699
|
Verified
8.9
1422
|
Verified
Benefits Administration Platform Features
8.3
224
8.5
623
8.0
188
7.8
315
7.1
105
8.0
524
8.4
164
8.5
589
8.6
181
8.4
473
8.3
216
9.0
678
8.5
202
8.6
580
8.0
145
8.2
503
Benefits Administration Platform Features
8.3
224
8.5
623
8.0
188
7.8
315
7.1
105
8.0
524
8.4
164
8.5
589
8.6
181
8.4
473
8.3
216
9.0
678
8.5
202
8.6
580
8.3
217
8.6
575
8.0
145
8.2
503
7.7
97
8.1
435
6.2
14
6.8
135
7.2
18
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.6
20
Not enough data
Logistics
8.3
25
Not enough data
7.9
22
Not enough data
7.3
18
Not enough data
Management
7.1
14
Not enough data
7.7
15
Not enough data
7.8
21
Not enough data
8.1
24
Not enough data
8.4
24
Not enough data
8.5
25
Not enough data
7.9
22
Not enough data
Monitoring
8.0
19
Not enough data
7.7
20
Not enough data
7.6
19
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
7.0
45
7.7
498
7.6
22
|
Verified
Not enough data
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Background Check Administration
8.0
18
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Background Check Data
8.3
5
Not enough data
7.3
5
Not enough data
8.3
7
Not enough data
Background Check Additional Functionality
7.2
6
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Performance reviews
6.3
5
7.3
232
7.9
7
7.6
286
6.1
6
8.0
291
Goals
6.9
6
7.8
269
7.0
5
7.4
226
Feedback
7.4
7
7.7
261
|
Verified
7.5
6
7.6
260
|
Verified
7.5
6
7.4
223
7.0
5
8.1
257
Data
7.5
6
8.3
318
|
Verified
7.4
7
8.1
304
|
Verified
Reports
7.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.4
9
Not enough data
Cleaning
8.0
10
Not enough data
8.5
9
Not enough data
9.1
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
7.6
59
Not enough data
7.8
58
People Analytics - Employee Experience Software
Not enough data
7.6
58
Not enough data
7.7
57
Advanced Features - Employee Experience Software
Not enough data
7.6
56
Not enough data
7.5
59
Not enough data
7.4
56
Employee Improvement - Employee Experience Software
Not enough data
8.0
60
Not enough data
7.7
59
Not enough data
7.4
57
Sourcing
7.9
12
7.6
192
8.3
18
8.4
433
8.2
14
8.0
371
7.9
14
8.0
374
8.1
12
8.1
397
Candidate Management
8.4
22
8.5
448
7.4
18
8.1
414
8.5
23
8.6
452
8.5
17
7.8
222
8.4
20
8.6
442
8.0
14
8.1
233
7.1
15
7.9
342
8.3
16
7.6
147
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Platform Content
8.1
100
7.9
493
8.4
108
8.4
729
8.5
90
8.6
754
7.7
43
7.6
412
7.3
42
7.7
376
7.3
42
7.7
379
Platform Additional Functionality
8.6
125
8.9
929
7.8
47
6.8
230
8.1
57
8.2
602
8.0
79
8.7
793
8.0
97
8.6
822
Platform Data
8.1
52
Feature Not Available
8.1
74
8.5
713
8.0
59
8.4
513
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Recruiting and Onboarding
7.0
45
7.7
498
8.4
113
8.8
862
Course Authoring
Not enough data
8.1
129
Not enough data
7.8
119
Not enough data
8.1
125
Not enough data
7.9
112
Course Delivery
Not enough data
7.8
123
Not enough data
8.7
149
Not enough data
8.4
154
Not enough data
8.1
143
Course Management
Not enough data
7.2
93
Not enough data
7.8
121
Not enough data
7.6
106
Not enough data
7.8
114
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
7.7
97
Not enough data
Feature Not Available
Interface
Not enough data
Feature Not Available
Not enough data
6.8
84
Training & eLearning
Not enough data
8.0
118
Not enough data
8.1
127
Not enough data
8.1
125
Not enough data
7.8
107
Not enough data
8.0
126
Not enough data
7.9
133
Not enough data
7.9
139
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Time Tracking
8.4
209
8.9
1109
8.5
124
8.4
668
8.5
87
8.0
507
Client Invoicing
Feature Not Available
7.8
441
|
Verified
Feature Not Available
Feature Not Available
8.4
67
|
Verified
6.9
263
Mobile Time Tracking
8.4
142
8.7
779
Administration
8.1
127
|
Verified
8.3
760
|
Verified
8.0
129
|
Verified
8.2
780
|
Verified
8.1
133
|
Verified
8.2
758
|
Verified
8.0
123
|
Verified
8.3
681
|
Verified
8.3
190
|
Verified
8.6
1001
|
Verified
Platform
8.3
208
|
Verified
8.5
1035
|
Verified
7.8
91
|
Verified
8.0
650
|
Verified
7.4
27
7.7
456
|
Verified
8.2
200
|
Verified
8.8
979
|
Verified
8.1
141
|
Verified
8.5
889
|
Verified
7.9
68
|
Verified
6.6
232
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Workforce Management Platform Features
8.8
30
7.5
140
8.3
26
7.6
146
8.7
67
8.5
203
8.5
66
8.2
205
8.5
28
7.9
151
Feature Not Available
7.5
131
8.9
40
8.3
186
9.1
58
8.6
205
7.8
26
7.3
135
8.5
37
8.1
166
Platform
7.6
295
7.9
1201
7.7
149
7.8
818
Feature Not Available
7.5
637
8.3
383
8.4
1252
8.6
392
8.6
1168
8.1
276
8.5
1138
8.3
384
8.3
1254
8.6
406
8.7
1252
Categories
Categories
Shared Categories
Paychex and Paylocity are categorized as Onboarding, Applicant Tracking Systems (ATS), Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Core HR, Workforce Management, Payroll, Performance Management, and HCM Software
Unique Categories
Paychex is categorized as PEO Providers, HR Analytics, Candidate Relationship Management, Background Check, and Time & Attendance
Paylocity is categorized as Employee Experience
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.1%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Accounting
3.8%
Other
74.2%
Non-Profit Organization Management
8.1%
Hospital & Health Care
6.9%
Information Technology and Services
3.0%
Automotive
2.9%
Retail
2.9%
Other
76.2%
Most Helpful Reviews
Paychex
Most Helpful Favorable Review
Jeff L.
Verified User in Utilities
We have been very happy with the level of service and expertise of the Paychex staff. The web site is easy to navigate and submit payroll information. Keeps things simple.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
Paychex Preview cannot handle cross period reporting so if you have a fiscal calendar you are in for a world of hurt. Paychex has an integrated system and their component systems, Preview, HR Online and Time & Labor Online do not talk to each other...
Paylocity
Most Helpful Favorable Review
Sarah R.
Verified User in Internet
Paylocity is focused on providing the best payroll product with the best cutting-edge technology. We switched from ADP to Paychex and from Paychex to Paylocity. I prefer the Paylocity products over ADP and Paychex. They are constantly working on improving...
Most Helpful Critical Review
Verified User in Human Resources
I do not like that there is no communication between the WebPay, Paylocity Enterprise Time & Expense, BSwift and Pereless. So many different companies with so many different support teams but noone knows anything about the other systems that they sold us in...
Jeff L.
Verified User in Utilities
We have been very happy with the level of service and expertise of the Paychex staff. The web site is easy to navigate and submit payroll information. Keeps things simple.
Sarah R.
Verified User in Internet
Paylocity is focused on providing the best payroll product with the best cutting-edge technology. We switched from ADP to Paychex and from Paychex to Paylocity. I prefer the Paylocity products over ADP and Paychex. They are constantly working on improving...
Verified User in Non-Profit Organization Management
Paychex Preview cannot handle cross period reporting so if you have a fiscal calendar you are in for a world of hurt. Paychex has an integrated system and their component systems, Preview, HR Online and Time & Labor Online do not talk to each other...
Verified User in Human Resources
I do not like that there is no communication between the WebPay, Paylocity Enterprise Time & Expense, BSwift and Pereless. So many different companies with so many different support teams but noone knows anything about the other systems that they sold us in...
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
Can I use paylocity at home?
26 comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I would like to set up Paylocity to hold all of my personnel records.
3 comments
SK
You can actually import those documents from the folders on your computer into each employees profile. Read more
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