Compare Paychex and Paylocity 
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Mid-Market (71.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,579)4.2 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPaylocity
Star Rating
(2,785)4.4 out of 5
Market Segments
Mid-Market (71.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PaylocitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paylocity excels in its "Employee Self Service" features, particularly the "Web Portal" which received a score of 9.0, while Paychex's portal scored lower at 8.7. Reviewers mention that the intuitive design of Paylocity's portal makes it easier for employees to access their information and manage their benefits.
- Reviewers mention that Paylocity's "Expense Reports" feature, especially the "Employee Reimbursement" aspect, stands out with a score of 9.0, compared to Paychex's 8.7. Users appreciate the seamless process for submitting and tracking reimbursements in Paylocity.
- G2 users highlight that Paylocity's "Time, Attendance, and PTO" management scored 8.4, outperforming Paychex's 7.9. Users say that Paylocity's system is more user-friendly and integrates better with their overall HR processes.
- Users on G2 report that Paychex's "Compliance" features, particularly in "Compliance Support," received a higher score of 8.8 compared to Paylocity's 6.7. Reviewers mention that Paychex provides more robust support for navigating regulatory requirements.
- Reviewers mention that Paylocity's "Payroll Entry" feature is highly rated at 9.1, while Paychex's is slightly lower at 8.8. Users say that Paylocity's payroll processing is more efficient and easier to manage, which is crucial for mid-market companies.
- Users report that Paylocity's "Mobile Benefits Access" scored 8.2, while Paychex's was lower at 8.1. Reviewers mention that Paylocity's mobile app provides a more comprehensive experience for managing benefits on the go, making it a preferred choice for employees who need flexibility.
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Pricing
Entry-Level Pricing
Paylocity
No pricing availableFree Trial
Paychex
No trial information availablePaylocity
Free Trial is available
Ratings
Meets Requirements
8.7
1,266
8.9
2,291
Ease of Use
8.5
1,323
8.7
2,309
Ease of Setup
8.4
941
8.0
1,762
Ease of Admin
8.6
927
8.6
1,878
Quality of Support
8.4
1,221
8.5
2,199
Has the product been a good partner in doing business?
8.6
927
8.8
1,883
Product Direction (% positive)
7.6
1,241
8.7
2,212
Features by Category
Core HR
8.2
110
8.3
790
7.9
103
8.4
873
8.0
49
7.4
406
8.2
73
8.0
537
8.4
110
8.3
744
7.8
111
8.0
676
Generative AI
Feature Not Available
6.3
129
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Expense Reports
8.6
37
|
Verified
8.7
176
|
Verified
8.3
30
|
Verified
8.1
77
|
Verified
Feature Not Available
8.2
137
|
Verified
8.4
23
|
Verified
8.7
148
|
Verified
8.8
35
|
Verified
9.0
171
|
Verified
Feature Not Available
Feature Not Available
7.5
17
|
Verified
7.7
62
|
Verified
Travel Management
Feature Not Available
6.8
48
Feature Not Available
6.3
42
Feature Not Available
6.5
41
7.7
14
|
Verified
7.2
58
Client Invoicing
Feature Not Available
7.8
429
|
Verified
Feature Not Available
Feature Not Available
8.4
67
|
Verified
6.9
250
Mobile
7.8
23
|
Verified
8.8
135
|
Verified
7.7
19
|
Verified
8.4
72
Feature Not Available
Feature Not Available
Platform
Feature Not Available
7.9
80
|
Verified
7.8
22
|
Verified
7.9
90
|
Verified
Administration
8.6
24
|
Verified
8.1
67
Administration
8.1
127
|
Verified
8.3
744
|
Verified
8.0
129
|
Verified
8.2
764
|
Verified
8.1
133
|
Verified
8.2
743
|
Verified
8.0
123
|
Verified
8.4
669
|
Verified
8.3
190
|
Verified
8.6
986
|
Verified
Platform
8.3
208
|
Verified
8.5
1018
|
Verified
7.8
91
|
Verified
8.0
636
|
Verified
7.4
27
7.8
444
|
Verified
8.2
200
|
Verified
8.8
964
|
Verified
8.1
141
|
Verified
8.5
876
|
Verified
7.9
68
|
Verified
6.7
219
Employee Self Service
8.7
818
|
Verified
9.0
1583
|
Verified
8.2
513
|
Verified
8.3
1033
|
Verified
8.4
497
|
Verified
8.6
1383
|
Verified
Administration
8.8
822
|
Verified
9.1
1599
|
Verified
8.0
528
|
Verified
8.3
1491
|
Verified
9.4
896
|
Verified
9.5
1642
|
Verified
8.7
374
|
Verified
8.3
732
|
Verified
9.0
747
|
Verified
9.1
1529
|
Verified
8.9
532
|
Verified
8.8
1338
|
Verified
8.7
424
|
Verified
8.9
1313
|
Verified
9.2
750
|
Verified
9.2
1426
|
Verified
9.2
800
|
Verified
9.2
1447
|
Verified
Taxes
9.2
849
|
Verified
9.1
1528
|
Verified
9.1
804
|
Verified
9.0
1483
|
Verified
9.2
798
|
Verified
9.1
1431
|
Verified
Integration
7.9
235
|
Verified
8.2
864
|
Verified
7.9
276
|
Verified
8.7
1055
|
Verified
7.8
279
|
Verified
8.2
819
|
Verified
7.8
240
|
Verified
8.4
838
|
Verified
Platform
8.6
832
|
Verified
8.6
1534
|
Verified
8.7
809
|
Verified
8.7
1521
|
Verified
8.8
843
|
Verified
8.9
1518
|
Verified
8.8
697
|
Verified
8.9
1403
|
Verified
Benefits Administration Platform Features
8.3
223
8.6
616
8.0
187
7.8
308
7.2
104
8.0
517
8.4
163
8.5
582
8.7
180
8.4
467
8.3
215
9.0
671
8.5
201
8.6
573
8.1
144
8.2
496
Benefits Administration Platform Features
8.3
223
8.6
616
8.0
187
7.8
308
7.2
104
8.0
517
8.4
163
8.5
582
8.7
180
8.4
467
8.3
215
9.0
671
8.5
201
8.6
573
8.3
216
8.6
570
8.1
144
8.2
496
7.8
96
8.1
428
6.7
13
7.0
129
7.6
17
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.6
20
Not enough data
Logistics
8.3
25
Not enough data
7.9
22
Not enough data
7.3
18
Not enough data
Management
7.1
14
Not enough data
7.7
15
Not enough data
7.8
21
Not enough data
8.1
24
Not enough data
8.4
24
Not enough data
8.5
25
Not enough data
7.9
22
Not enough data
Monitoring
8.0
19
Not enough data
7.7
20
Not enough data
7.6
19
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
7.0
45
7.8
489
7.6
22
|
Verified
Not enough data
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Background Check Administration
8.0
18
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Background Check Data
8.3
5
Not enough data
7.3
5
Not enough data
8.3
7
Not enough data
Background Check Additional Functionality
7.2
6
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Performance reviews
6.3
5
7.4
226
7.9
7
7.5
280
6.1
6
8.0
285
Goals
6.9
6
7.8
265
7.0
5
7.4
223
Feedback
7.4
7
7.7
256
|
Verified
7.5
6
7.5
255
|
Verified
7.5
6
7.4
220
7.0
5
8.1
254
Data
7.5
6
8.3
314
|
Verified
7.4
7
8.1
300
|
Verified
Reports
7.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.4
9
Not enough data
Cleaning
8.0
10
Not enough data
8.5
9
Not enough data
9.1
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
7.6
56
Not enough data
7.8
55
People Analytics - Employee Experience Software
Not enough data
7.8
55
Not enough data
7.9
53
Advanced Features - Employee Experience Software
Not enough data
7.6
53
Not enough data
7.6
56
Not enough data
7.4
53
Employee Improvement - Employee Experience Software
Not enough data
8.1
56
Not enough data
7.7
55
Not enough data
7.5
54
Sourcing
7.9
12
7.5
187
8.3
18
8.4
428
8.2
14
8.0
367
7.9
14
8.0
369
8.1
12
8.2
393
Candidate Management
8.4
22
8.5
443
7.4
18
8.1
409
8.5
23
8.6
447
8.5
17
7.8
218
8.4
20
8.6
437
8.0
14
8.1
228
7.1
15
7.9
338
8.3
16
7.6
143
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Platform Content
8.1
100
7.9
484
8.4
108
8.4
720
8.5
90
8.7
745
7.7
43
7.6
403
7.3
42
7.8
367
7.3
42
7.8
370
Platform Additional Functionality
8.6
125
8.9
918
7.8
47
6.8
222
8.1
57
8.2
594
8.0
79
8.7
783
8.0
97
8.6
812
Platform Data
8.1
52
Feature Not Available
8.1
74
8.6
703
8.0
59
8.4
503
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Recruiting and Onboarding
7.0
45
7.8
489
8.4
113
8.8
852
Course Authoring
Not enough data
8.1
128
Not enough data
7.8
118
Not enough data
8.1
124
Not enough data
7.9
111
Course Delivery
Not enough data
7.8
122
Not enough data
8.7
148
Not enough data
8.4
153
Not enough data
8.2
142
Course Management
Not enough data
7.2
92
Not enough data
7.9
120
Not enough data
7.7
105
Not enough data
7.8
113
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
7.8
96
Not enough data
Feature Not Available
Interface
Not enough data
Feature Not Available
Not enough data
6.9
83
Training & eLearning
Not enough data
8.0
117
Not enough data
8.1
126
Not enough data
8.1
124
Not enough data
7.9
106
Not enough data
8.1
125
Not enough data
8.0
132
Not enough data
7.9
138
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Time Tracking
8.4
209
8.9
1095
8.5
124
8.4
656
8.5
87
8.0
495
Client Invoicing
Feature Not Available
7.8
429
|
Verified
Feature Not Available
Feature Not Available
8.4
67
|
Verified
6.9
250
Mobile Time Tracking
8.4
142
8.8
767
Administration
8.1
127
|
Verified
8.3
744
|
Verified
8.0
129
|
Verified
8.2
764
|
Verified
8.1
133
|
Verified
8.2
743
|
Verified
8.0
123
|
Verified
8.4
669
|
Verified
8.3
190
|
Verified
8.6
986
|
Verified
Platform
8.3
208
|
Verified
8.5
1018
|
Verified
7.8
91
|
Verified
8.0
636
|
Verified
7.4
27
7.8
444
|
Verified
8.2
200
|
Verified
8.8
964
|
Verified
8.1
141
|
Verified
8.5
876
|
Verified
7.9
68
|
Verified
6.7
219
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Workforce Management Platform Features
8.8
30
7.6
135
8.3
26
7.6
141
8.7
67
8.6
198
8.5
66
8.2
200
8.5
28
7.9
147
Feature Not Available
7.6
127
8.9
40
8.4
182
9.1
58
8.6
201
7.8
26
7.4
131
8.5
37
8.2
162
Platform
7.7
294
7.9
1183
7.7
148
7.8
800
Feature Not Available
7.5
621
8.3
382
8.4
1234
8.6
391
8.6
1150
8.1
275
8.5
1120
8.4
383
8.3
1236
8.6
405
8.7
1234
Categories
Categories
Shared Categories
Paychex and Paylocity are categorized as Onboarding, Applicant Tracking Systems (ATS), Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Core HR, Workforce Management, Payroll, Performance Management, and HCM Software
Unique Categories
Paychex is categorized as PEO Providers, HR Analytics, Candidate Relationship Management, Background Check, and Time & Attendance
Paylocity is categorized as Employee Experience
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.1%
Construction
6.3%
Hospital & Health Care
4.7%
Real Estate
4.0%
Accounting
3.8%
Other
74.1%
Non-Profit Organization Management
8.1%
Hospital & Health Care
6.9%
Information Technology and Services
3.0%
Automotive
2.9%
Construction
2.9%
Other
76.1%
Most Helpful Reviews
Paychex
Most Helpful Favorable Review
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Most Helpful Critical Review
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Paylocity
Most Helpful Favorable Review
Sarah R.
Verified User in Internet
Paylocity is focused on providing the best payroll product with the best cutting-edge technology. We switched from ADP to Paychex and from Paychex to Paylocity. I prefer the Paylocity products over ADP and Paychex. They are constantly working on improving...
Most Helpful Critical Review
Verified User in Human Resources
I do not like that there is no communication between the WebPay, Paylocity Enterprise Time & Expense, BSwift and Pereless. So many different companies with so many different support teams but noone knows anything about the other systems that they sold us in...
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Sarah R.
Verified User in Internet
Paylocity is focused on providing the best payroll product with the best cutting-edge technology. We switched from ADP to Paychex and from Paychex to Paylocity. I prefer the Paylocity products over ADP and Paychex. They are constantly working on improving...
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Verified User in Human Resources
I do not like that there is no communication between the WebPay, Paylocity Enterprise Time & Expense, BSwift and Pereless. So many different companies with so many different support teams but noone knows anything about the other systems that they sold us in...
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Can I use paylocity at home?
26 comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I need to be able to streamline onboarding processes
3 comments
SK
Get with Paylocity regarding the Onboarding Module. We have been using it for about 2 years and have incorporated our background checks, OIG checks,...Read more
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