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Best Sales Analytics Software

Julie Jung
JJ
Researched and written by Julie Jung

Sales analytics software reports on CRM data to reveal sales insights and forecast future performance. Sales teams and managers use sales analytics to gain visibility into sales activities; locate high or under-performing salespeople, products, or communications; and forecast future sales numbers. Sales analytic insights can be used to improve sales strategies and implement a more predictable sales model. Sales analytics systems are usually implemented on top of sales force automation and other CRM systems and use existing data to reveal insights, though some serve as both the CRM system of record as well as the analytics tool.

Sales analytics products access data solely from sales tools, and their core functionality is to analyze sales information. Some companies opt to use business intelligence platforms and self-service business intelligence software instead, which can also provide companies insights into their data from a variety of other sources in addition to sales data.

To qualify for inclusion in the Sales Analytics category, a product must:

Automate and visualize sales pipelines with customizable stages, risk factors, and scoring methods
Report on the performance of salespeople, products, methods, and other available data
Forecast sales numbers based on pipeline factors
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Featured Sales Analytics Software At A Glance

Free Plan Available:
Zoho CRM
Sponsored
Zoho CRM
Leader:
Salesforce Sales Cloud
Salesforce Sales Cloud
Highest Performer:
Substrata
Substrata
Easiest to Use:
Substrata
Substrata
Top Trending:
Zoho CRM
Zoho CRM
Show LessShow More
Highest Performer:
Substrata
Substrata
Easiest to Use:
Substrata
Substrata
Top Trending:
Zoho CRM
Zoho CRM

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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201 Listings in Sales Analytics Available
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Salesforce Sales Cloud
(25,296)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Sales Analytics software
View top Consulting Services for Salesforce Sales Cloud
Save to My Lists
DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a CRM platform that centralizes the sales process, offers automation, and provides visibility into leads, opportunities, and forecasts.
    • Users like the platform's ability to customize workflows, its robust reporting capabilities, and the integration of AI for scoring, predictive insights, and conversational summaries.
    • Reviewers mentioned the high cost and complexity of the platform, the steep learning curve for new users, and occasional issues with speed and navigation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,557
    Features
    3,099
    Lead Management
    1,976
    Customization
    1,615
    Customizability
    1,606
    Cons
    Learning Curve
    1,768
    Limitations
    1,344
    Missing Features
    1,129
    Limited Features
    1,100
    Expensive
    1,078
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.6
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a CRM platform that centralizes the sales process, offers automation, and provides visibility into leads, opportunities, and forecasts.
  • Users like the platform's ability to customize workflows, its robust reporting capabilities, and the integration of AI for scoring, predictive insights, and conversational summaries.
  • Reviewers mentioned the high cost and complexity of the platform, the steep learning curve for new users, and occasional issues with speed and navigation.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,557
Features
3,099
Lead Management
1,976
Customization
1,615
Customizability
1,606
Cons
Learning Curve
1,768
Limitations
1,344
Missing Features
1,129
Limited Features
1,100
Expensive
1,078
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.6
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,227 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
HubSpot Sales Hub
(13,360)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Sales Analytics software
View top Consulting Services for HubSpot Sales Hub
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a tool designed to manage sales processes, track deals, and facilitate communication with leads and clients.
    • Reviewers frequently mention the ease of use, the ability to effectively manage and visualize sales pipelines, and the seamless integration with other tools as key benefits of HubSpot Sales Hub.
    • Reviewers experienced occasional bugs and errors, found some features overly complex, and expressed concerns about the division between Contacts, Leads, and Deals, as well as the high cost of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,418
    Features
    831
    Helpful
    708
    Lead Management
    651
    Intuitive
    621
    Cons
    Missing Features
    512
    Limited Features
    456
    Learning Curve
    439
    Expensive
    303
    Limited Customization
    300
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.2
    Opportunity Scoring
    Average: 8.3
    8.6
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    787,351 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,595 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a tool designed to manage sales processes, track deals, and facilitate communication with leads and clients.
  • Reviewers frequently mention the ease of use, the ability to effectively manage and visualize sales pipelines, and the seamless integration with other tools as key benefits of HubSpot Sales Hub.
  • Reviewers experienced occasional bugs and errors, found some features overly complex, and expressed concerns about the division between Contacts, Leads, and Deals, as well as the high cost of the product.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,418
Features
831
Helpful
708
Lead Management
651
Intuitive
621
Cons
Missing Features
512
Limited Features
456
Learning Curve
439
Expensive
303
Limited Customization
300
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.2
Opportunity Scoring
Average: 8.3
8.6
Interactive Dashboards
Average: 8.6
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
787,351 Twitter followers
LinkedIn® Page
www.linkedin.com
11,595 employees on LinkedIn®

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Gong
(6,427)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Sales Analytics software
View top Consulting Services for Gong
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gong is a tool for recording and analyzing sales calls, providing insights and facilitating sharing of call clips with clients and internal teams.
    • Reviewers like Gong's user-friendly interface, its ability to save time by generating task lists and call summaries, and its integration with other tools like Salesforce and Slack.
    • Users experienced delays in call synthesis, issues with search functionality, and occasional difficulties with automatic call recording and AI-generated summaries.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gong Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    376
    Ease of Use
    315
    Call Recording
    265
    AI Summary
    222
    Accuracy
    221
    Cons
    Call Issues
    143
    Recording Issues
    102
    AI Inaccuracy
    83
    Accuracy Issues
    78
    AI Limitations
    77
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gong features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.4
    Opportunity Scoring
    Average: 8.3
    8.9
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gong
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @Gong_io
    7,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,249 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gong is a tool for recording and analyzing sales calls, providing insights and facilitating sharing of call clips with clients and internal teams.
  • Reviewers like Gong's user-friendly interface, its ability to save time by generating task lists and call summaries, and its integration with other tools like Salesforce and Slack.
  • Users experienced delays in call synthesis, issues with search functionality, and occasional difficulties with automatic call recording and AI-generated summaries.
Gong Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
376
Ease of Use
315
Call Recording
265
AI Summary
222
Accuracy
221
Cons
Call Issues
143
Recording Issues
102
AI Inaccuracy
83
Accuracy Issues
78
AI Limitations
77
View All Pros and Cons
Gong features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.4
Opportunity Scoring
Average: 8.3
8.9
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Gong
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@Gong_io
7,600 Twitter followers
LinkedIn® Page
www.linkedin.com
2,249 employees on LinkedIn®
Pipedrive
(2,820)4.3 out of 5
10th Easiest To Use in Sales Analytics software
View top Consulting Services for Pipedrive
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    533
    Intuitive
    247
    Helpful
    216
    Simple
    214
    Lead Management
    212
    Cons
    Missing Features
    222
    Limited Features
    146
    Learning Curve
    119
    Integration Issues
    107
    Expensive
    103
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    7.8
    Opportunity Scoring
    Average: 8.3
    8.4
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,355 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,052 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
533
Intuitive
247
Helpful
216
Simple
214
Lead Management
212
Cons
Missing Features
222
Limited Features
146
Learning Curve
119
Integration Issues
107
Expensive
103
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
7.8
Opportunity Scoring
Average: 8.3
8.4
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,355 Twitter followers
LinkedIn® Page
www.linkedin.com
1,052 employees on LinkedIn®
Clari
(5,548)4.6 out of 5
Optimized for quick response
View top Consulting Services for Clari
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is an AI-driven platform that provides predictive analytics and deal scoring to help sales teams prioritize opportunities and reduce revenue leakage.
    • Reviewers appreciate Clari's seamless integration with Salesforce, its user-friendly interface, and its ability to provide real-time updates and visibility into sales opportunities.
    • Reviewers noted some challenges with Clari, including a steep learning curve, occasional data sync delays, and limitations in creating personal reports and dashboards.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    368
    Features
    247
    Helpful
    213
    Salesforce Integration
    169
    Forecasting
    164
    Cons
    Limitations
    95
    Learning Curve
    94
    Missing Features
    92
    Limited Customization
    82
    Not Intuitive
    72
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Clari features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,146 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    821 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is an AI-driven platform that provides predictive analytics and deal scoring to help sales teams prioritize opportunities and reduce revenue leakage.
  • Reviewers appreciate Clari's seamless integration with Salesforce, its user-friendly interface, and its ability to provide real-time updates and visibility into sales opportunities.
  • Reviewers noted some challenges with Clari, including a steep learning curve, occasional data sync delays, and limitations in creating personal reports and dashboards.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
368
Features
247
Helpful
213
Salesforce Integration
169
Forecasting
164
Cons
Limitations
95
Learning Curve
94
Missing Features
92
Limited Customization
82
Not Intuitive
72
View All Pros and Cons
Clari features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,146 Twitter followers
LinkedIn® Page
www.linkedin.com
821 employees on LinkedIn®
SAP Sales Cloud
(961)4.2 out of 5
15th Easiest To Use in Sales Analytics software
View top Consulting Services for SAP Sales Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Analytics
    65
    Integrations
    59
    Lead Management
    55
    Integration
    53
    Cons
    Learning Curve
    81
    Limited Customization
    43
    Expensive
    40
    Complexity
    38
    Not Intuitive
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.9
    Opportunity Scoring
    Average: 8.3
    9.0
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,327 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Analytics
65
Integrations
59
Lead Management
55
Integration
53
Cons
Learning Curve
81
Limited Customization
43
Expensive
40
Complexity
38
Not Intuitive
33
View All Pros and Cons
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.9
Opportunity Scoring
Average: 8.3
9.0
Interactive Dashboards
Average: 8.6
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,327 Twitter followers
LinkedIn® Page
www.linkedin.com
135,108 employees on LinkedIn®
Close
(1,944)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Sales Analytics software
View top Consulting Services for Close
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM tool designed for managing email communication, calling, and lead tracking.
    • Users like the organized system of Close, its user-friendly interface, the ability to send out workflows, and its seamless integration with other apps and AI tools like JetGPT and OpenAI.
    • Users experienced issues with the high price, outdated dark mode, occasional outages, and a lack of customization in the opportunity segment.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    972
    Helpful
    576
    Features
    523
    Intuitive
    465
    Simple
    462
    Cons
    Missing Features
    337
    Call Issues
    241
    Limited Features
    182
    Limited Customization
    122
    Learning Curve
    120
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.7
    Opportunity Scoring
    Average: 8.3
    8.8
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,557 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM tool designed for managing email communication, calling, and lead tracking.
  • Users like the organized system of Close, its user-friendly interface, the ability to send out workflows, and its seamless integration with other apps and AI tools like JetGPT and OpenAI.
  • Users experienced issues with the high price, outdated dark mode, occasional outages, and a lack of customization in the opportunity segment.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
972
Helpful
576
Features
523
Intuitive
465
Simple
462
Cons
Missing Features
337
Call Issues
241
Limited Features
182
Limited Customization
122
Learning Curve
120
View All Pros and Cons
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.7
Opportunity Scoring
Average: 8.3
8.8
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,557 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
Substrata
(940)4.9 out of 5
1st Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Project Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 50% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is a platform that analyzes communication signals to provide insights into client perceptions, engagement levels, and decision-making patterns.
    • Users frequently mention that Substrata helps them understand the nuances of communications, enabling them to make more informed decisions, improve their work processes, and enhance their negotiation strategies.
    • Users experienced challenges with Substrata, such as information overload requiring time to filter through insights, a crowded interface during heavy analysis, and a steep learning curve for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    479
    Helpful
    388
    Conversation Analysis
    339
    Insights
    287
    Analytics
    250
    Cons
    Learning Curve
    245
    Complexity
    101
    Limited Customization
    98
    Integration Issues
    69
    Difficult Learning
    66
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Substrata features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Data Segmentation
    Average: 8.6
    9.4
    Opportunity Scoring
    Average: 8.3
    9.4
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Substrata
    Company Website
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Project Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 50% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is a platform that analyzes communication signals to provide insights into client perceptions, engagement levels, and decision-making patterns.
  • Users frequently mention that Substrata helps them understand the nuances of communications, enabling them to make more informed decisions, improve their work processes, and enhance their negotiation strategies.
  • Users experienced challenges with Substrata, such as information overload requiring time to filter through insights, a crowded interface during heavy analysis, and a steep learning curve for new users.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
479
Helpful
388
Conversation Analysis
339
Insights
287
Analytics
250
Cons
Learning Curve
245
Complexity
101
Limited Customization
98
Integration Issues
69
Difficult Learning
66
View All Pros and Cons
Substrata features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.4
Data Segmentation
Average: 8.6
9.4
Opportunity Scoring
Average: 8.3
9.4
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Substrata
Company Website
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
526 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Salesloft
(4,245)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Sales Analytics software
View top Consulting Services for Salesloft
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    266
    Helpful
    163
    Features
    160
    Automation
    154
    Time-saving
    145
    Cons
    Missing Features
    106
    Call Issues
    73
    Integration Issues
    65
    Email Issues
    57
    Limited Features
    57
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    8.1
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,544 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
266
Helpful
163
Features
160
Automation
154
Time-saving
145
Cons
Missing Features
106
Call Issues
73
Integration Issues
65
Email Issues
57
Limited Features
57
View All Pros and Cons
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
8.1
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,544 Twitter followers
LinkedIn® Page
www.linkedin.com
1,184 employees on LinkedIn®
CaptivateIQ
(3,434)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Sales Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, ali

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Mid-Market
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CaptivateIQ is a commission management tool that allows users to track and manage their sales commissions, providing a clear breakdown of earnings and facilitating the administration of incentive payments.
    • Reviewers frequently mention the ease of use, intuitive user interface, and the transparency it provides in tracking and understanding their commissions, with many appreciating the real-time updates and detailed breakdown of their earnings.
    • Reviewers mentioned some issues with the tool, including occasional bugs, difficulties in understanding certain calculations, the need for better integration with other platforms like Salesforce, and a desire for more customizable reporting functions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CaptivateIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    514
    Simple
    233
    Helpful
    217
    Accuracy
    186
    Intuitive
    185
    Cons
    Learning Curve
    78
    Missing Features
    53
    Reporting Issues
    45
    Slow Loading
    44
    Slow Performance
    42
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CaptivateIQ features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.0
    Opportunity Scoring
    Average: 8.3
    8.2
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CaptivateIQ
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @CaptivateIq
    603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, ali

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Mid-Market
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CaptivateIQ is a commission management tool that allows users to track and manage their sales commissions, providing a clear breakdown of earnings and facilitating the administration of incentive payments.
  • Reviewers frequently mention the ease of use, intuitive user interface, and the transparency it provides in tracking and understanding their commissions, with many appreciating the real-time updates and detailed breakdown of their earnings.
  • Reviewers mentioned some issues with the tool, including occasional bugs, difficulties in understanding certain calculations, the need for better integration with other platforms like Salesforce, and a desire for more customizable reporting functions.
CaptivateIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
514
Simple
233
Helpful
217
Accuracy
186
Intuitive
185
Cons
Learning Curve
78
Missing Features
53
Reporting Issues
45
Slow Loading
44
Slow Performance
42
View All Pros and Cons
CaptivateIQ features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.0
Opportunity Scoring
Average: 8.3
8.2
Interactive Dashboards
Average: 8.6
Seller Details
Seller
CaptivateIQ
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@CaptivateIq
603 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
Bigin by Zoho CRM
(699)4.6 out of 5
14th Easiest To Use in Sales Analytics software
View top Consulting Services for Bigin by Zoho CRM
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    226
    Simple
    110
    Intuitive
    102
    Affordable
    84
    Simplicity
    84
    Cons
    Missing Features
    77
    Limited Features
    58
    Integration Issues
    57
    Limited Customization
    52
    Limited Integrations
    39
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Data Segmentation
    Average: 8.6
    7.7
    Opportunity Scoring
    Average: 8.3
    8.4
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
226
Simple
110
Intuitive
102
Affordable
84
Simplicity
84
Cons
Missing Features
77
Limited Features
58
Integration Issues
57
Limited Customization
52
Limited Integrations
39
View All Pros and Cons
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.2
Data Segmentation
Average: 8.6
7.7
Opportunity Scoring
Average: 8.3
8.4
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,254 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
Chorus by ZoomInfo
(2,985)4.5 out of 5
Optimized for quick response
View top Consulting Services for Chorus by ZoomInfo
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chorus by ZoomInfo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    AI Summary
    12
    Automation
    10
    Call Recording
    10
    Helpful
    10
    Cons
    Call Issues
    7
    Recording Issues
    7
    Expensive
    4
    AI Inaccuracy
    3
    Call Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chorus by ZoomInfo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
Chorus by ZoomInfo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
AI Summary
12
Automation
10
Call Recording
10
Helpful
10
Cons
Call Issues
7
Recording Issues
7
Expensive
4
AI Inaccuracy
3
Call Limitations
3
View All Pros and Cons
Chorus by ZoomInfo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,538 Twitter followers
LinkedIn® Page
www.linkedin.com
4,387 employees on LinkedIn®
IBM Planning Analytics
(241)4.4 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

    Users
    • Financial Analyst
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 53% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Planning Analytics is a tool for budgeting and forecasting, integrating AI into BI and analytics workflows, and offering features such as a Planning Analytics Assistant and Multivariate AI Forecasting.
    • Users like the platform's capability to integrate with Microsoft Excel, automate workflow, improve efficiency, and enable informed decision making with its business logic integrated into the system.
    • Reviewers experienced difficulties with setting up dashboards, modeling data, creating visuals, troubleshooting business rules, and found the platform to be complex with not many online resources available.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Planning Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Planning Efficiency
    33
    Efficiency
    31
    Analytics
    28
    Flexibility
    27
    Ease of Use
    25
    Cons
    Learning Curve
    25
    Learning Difficulty
    16
    User Difficulty
    16
    Difficult Learning
    13
    Slow Performance
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Planning Analytics features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

Users
  • Financial Analyst
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 53% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Planning Analytics is a tool for budgeting and forecasting, integrating AI into BI and analytics workflows, and offering features such as a Planning Analytics Assistant and Multivariate AI Forecasting.
  • Users like the platform's capability to integrate with Microsoft Excel, automate workflow, improve efficiency, and enable informed decision making with its business logic integrated into the system.
  • Reviewers experienced difficulties with setting up dashboards, modeling data, creating visuals, troubleshooting business rules, and found the platform to be complex with not many online resources available.
IBM Planning Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Planning Efficiency
33
Efficiency
31
Analytics
28
Flexibility
27
Ease of Use
25
Cons
Learning Curve
25
Learning Difficulty
16
User Difficulty
16
Difficult Learning
13
Slow Performance
12
View All Pros and Cons
IBM Planning Analytics features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,128 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Zoho CRM
(2,830)4.1 out of 5
Optimized for quick response
8th Easiest To Use in Sales Analytics software
View top Consulting Services for Zoho CRM
Save to My Lists
DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customizable tool that facilitates centralized data management and automation of repetitive tasks, and integrates with other tools in the Zoho ecosystem.
    • Users like the intuitive interface, the ability to customize workflows, and the comprehensive analytics module that aids in decision making.
    • Reviewers noted that some advanced integrations with external platforms can be complicated to set up, certain functions require additional subscriptions, and the system loading speed could be optimized.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    219
    Features
    130
    Integrations
    109
    Lead Management
    95
    Easy Integrations
    88
    Cons
    Learning Curve
    75
    Limited Features
    49
    Integration Issues
    48
    Poor Customer Support
    48
    Slow Loading
    47
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.6
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customizable tool that facilitates centralized data management and automation of repetitive tasks, and integrates with other tools in the Zoho ecosystem.
  • Users like the intuitive interface, the ability to customize workflows, and the comprehensive analytics module that aids in decision making.
  • Reviewers noted that some advanced integrations with external platforms can be complicated to set up, certain functions require additional subscriptions, and the system loading speed could be optimized.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
219
Features
130
Integrations
109
Lead Management
95
Easy Integrations
88
Cons
Learning Curve
75
Limited Features
49
Integration Issues
48
Poor Customer Support
48
Slow Loading
47
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.6
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,254 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Jiminny
(911)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jiminny Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    183
    Ease of Use
    164
    Call Recording
    153
    AI Summary
    115
    Recording
    110
    Cons
    Call Issues
    73
    Accuracy Issues
    58
    AI Inaccuracy
    58
    Poor Transcription
    27
    AI Limitations
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jiminny features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    7.8
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jiminny
    Company Website
    Year Founded
    2016
    HQ Location
    London, England
    Twitter
    @JiminnyInc
    391 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 31% Small-Business
Jiminny Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
183
Ease of Use
164
Call Recording
153
AI Summary
115
Recording
110
Cons
Call Issues
73
Accuracy Issues
58
AI Inaccuracy
58
Poor Transcription
27
AI Limitations
25
View All Pros and Cons
Jiminny features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
7.8
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Jiminny
Company Website
Year Founded
2016
HQ Location
London, England
Twitter
@JiminnyInc
391 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
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Sales Analytics Topics

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Learn More About Sales Analytics Software

What is Sales Analytics Software?

Sales analytics software estimates the likelihood of sales outcomes using algorithms based on existing CRM software data. In other words, sales analytics tools are meant to simplify sales forecasting and present predictive sales data in the form of statistical datasets and reports. Data is collected, modeled, analyzed, and then deployed within the tool in a readable manner that sales teams can filter and analyze. One of the major perks of sales analytics software is the ability to automate sales pipeline pattern tracking, eliminating the time-consuming task of tracking this data manually via spreadsheets. In terms of forecasting, teams can analyze pipeline activity over a period of time and compare multiple forecast models without the hassle of manually building a report.

Key Benefits of Sales Analytics Software

  • View sales data in a variety of different ways
  • Improve sales forecasting
  • Evaluate sales performance more precisely
  • Identify challenges encountered by your sales team
  • Manage your sales pipeline and solve problems before they arise

Why Use Sales Analytics Software?

This type of tool ultimately helps sales teams make more successful decisions. It also helps teams analyze their overall sales process and recognize better sales opportunities. Compiled datasets can be used to examine pipeline insights in an effort to understand where sales are being lost, which industries generate the most success, and which sales tactics are most effective. While this feature is the lifeblood of the tool, there are a few other reasons to implement a sales analytics software:

More quick wins — Sales analytics help visualize sales projects and cross-selling opportunities that are considered easy to win based on forecasting patterns and pipeline location. This data helps sales teams prioritize projects that are most likely to make it through to the end of the pipeline and ultimately become a customer. The datasets also visualize the potential for risky sales, allowing managers to spend more time planning and analyzing the correct pathway to a win.

Team analytics — Not only do sales analytics tools help visualize sales data, but they also measure team analytics. Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall. Sales gamification software can typically be integrated with sales analytics software for additional team motivation.

Integrations — Sales analytics solutions easily integrate with other types of sales software offerings. By integrating with other sales software tools, you will also likely be able to simplify the workflow of your sales team. Rather than having several different tools open at a time, all of the information from all of your software will be accessible from one spot.

Who Uses Sales Analytics Software?

Sales analytics software is, unsurprisingly, a big asset to sales teams as a whole. Depending on the department, the tool is helpful in a variety of ways:

Sales representatives — Sales teams use sales analytics tools for forecasting sales outcomes, which efficiently helps with prioritizing easy versus difficult sales projects and helps measure the potential of closing sales.

Sales operations — Sales representatives often use sales analytics on their own, but sales operations teams help representatives filter and understand the effectiveness of particular datasets and help convey project success, where needed. The goal of sales operations teams is to help representatives focus on selling, so operations teams typically handle the project management and training with the tool depending on the experience representatives have with understanding the datasets involved.

Sales managers — Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall.

Sales Analytics Software Features

Dashboards — Sales analytics tools differ in the type and customizability of their dashboards. Some products offer dashboards that are highly dynamic, allowing you to view data in a large number of ways by segmenting information. Others have dashboards that are more static, so sales teams cannot customize them. These options are often less expensive and typically easier for sales representatives to manage.

Forecasting analytics — Forecasting analytics alleviates human error by automating forecasting predictions and eliminating the need for modeling manually via spreadsheets. The forecasting features provide informative datasets in a visual format to help sales teams predict sales outcomes.

Mobile capabilities — Sales teams, especially outside sales teams, are often on the go and rely on mobile phones to take care of a lot of their sales functions. Many solutions offer dataset visualization across multiple platforms, including mobile.

Lead analytics — A beneficial use for sales analytics software is predictive lead scoring, which identifies trends in the customer pipeline and uses these trends to predict how far along a lead is in the pipeline. This allows sales teams to qualify and prioritize opportunities based on which leads are most likely to close. This feature works similarly, and can be integrated with, sales intelligence software.