Compare OpenPhone and VoIP.ms 
- Users report that VoIP.ms excels in call recording features, with a score of 9.4, allowing businesses to easily keep track of important conversations, while OpenPhone does not offer this feature, which may be a drawback for users needing comprehensive call management.
- Reviewers mention that OpenPhone shines in instant messaging capabilities, scoring 9.5 compared to VoIP.ms's 7.9, making it a better choice for teams that prioritize real-time communication and collaboration.
- G2 users highlight that VoIP.ms provides a more flexible pricing structure with a low entry-level price of $0.009 per incoming minute, whereas OpenPhone has a higher starting price of $15.00, which may be a consideration for budget-conscious small businesses.
- Users on G2 report that both platforms have similar quality of support ratings at 9.3, indicating that users can expect reliable assistance from either provider, but VoIP.ms has a slight edge in ease of setup with a score of 8.9 compared to OpenPhone's 9.4.
- Reviewers mention that VoIP.ms offers a robust VOIP number feature with a score of 9.4, which is essential for businesses needing dedicated lines, while OpenPhone's score of 9.6 indicates a strong offering but may lack some of the customization options available in VoIP.ms.
- Users say that both platforms provide automated attendants, but VoIP.ms scores higher at 8.9 compared to OpenPhone's 8.3, suggesting that VoIP.ms may offer more advanced features in this area, which can enhance customer experience during calls.
- Calling and messaging (US & Canada)
- 1 local or toll-free number
- Shared phone numbers
- • Local phone numbers (DIDs) starting at $0.85/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada
I enjoy using OpenPhone- Its clean, simple, yet informative UI makes it easy to learn and use. We utilize the built-in recorded call feature daily, simplifying our workflows and quality assurance processes. Transferring calls and setting up extention trees...
The service as a whole is terrible. I moved over from DialPad and was very hopeful but it has been one disappointment after another. It crashes constantly. It does not load or open on desktop. On mobile is freezes and shows improper notifications. Call...
Ease of configuration, no brainer no need for complex PBX jargon knowledge here
They sold my specialized phone numbers because my account was down by 43 cents while i was on a trip overseas for a month. Also did not recieve any reminder email of the low balance. To sell my phone numbers that i imported into their product is completely...
I enjoy using OpenPhone- Its clean, simple, yet informative UI makes it easy to learn and use. We utilize the built-in recorded call feature daily, simplifying our workflows and quality assurance processes. Transferring calls and setting up extention trees...
Ease of configuration, no brainer no need for complex PBX jargon knowledge here
The service as a whole is terrible. I moved over from DialPad and was very hopeful but it has been one disappointment after another. It crashes constantly. It does not load or open on desktop. On mobile is freezes and shows improper notifications. Call...
They sold my specialized phone numbers because my account was down by 43 cents while i was on a trip overseas for a month. Also did not recieve any reminder email of the low balance. To sell my phone numbers that i imported into their product is completely...
