Compare Netchex and Paycom 
At a Glance
Market Segments
Mid-Market (64.5% of reviews)
Mid-Market (74.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Netchex
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about NetchexPaycom
Star Rating
(1,281)4.3 out of 5
Market Segments
Mid-Market (74.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PaycomSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paycom excels in "Ease of Creating Expense Reports" with a score of 8.9, while Netchex falls behind with a score of 7.4. Reviewers mention that Paycom's digital receipt management feature is particularly user-friendly, making expense tracking seamless.
- Reviewers mention that Netchex shines in "Quality of Support" with a score of 9.1 compared to Paycom's 8.5. Users on G2 appreciate the responsiveness and helpfulness of Netchex's support team, often highlighting their quick resolution times.
- Users say that Paycom's "Time, Attendance, and PTO" feature is highly rated at 8.9, which reviewers note as being intuitive and easy to navigate. In contrast, Netchex's score of 8.8 indicates a solid performance, but some users feel it lacks the same level of user-friendliness.
- G2 users report that Paycom's "Payroll Entry" feature is robust, scoring 9.1, while Netchex's score of 9.6 indicates a slight edge in this area. Reviewers mention that Netchex offers more comprehensive payroll functionalities, which can be crucial for larger organizations.
- Users on G2 highlight that Paycom's "Employee Self Service" web portal scores 9.2, making it easy for employees to manage their information. However, Netchex's web portal score of 9.4 suggests a more streamlined experience, with users noting its intuitive design and ease of access.
- Reviewers mention that Paycom's "Compliance" feature is rated at 8.8, which is slightly higher than Netchex's 8.7. Users appreciate Paycom's proactive approach to compliance management, but some feel that Netchex offers more detailed reporting capabilities in this area.
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Pricing
Entry-Level Pricing
Netchex
No pricing availablePaycom
No pricing availableFree Trial
Netchex
No trial information availablePaycom
No trial information availableRatings
Meets Requirements
9.1
81
8.7
1,046
Ease of Use
8.7
84
8.6
1,056
Ease of Setup
8.0
69
7.9
540
Ease of Admin
8.8
69
8.3
562
Quality of Support
8.9
80
8.5
954
Has the product been a good partner in doing business?
9.1
70
8.3
557
Product Direction (% positive)
8.4
75
8.1
1,003
Features by Category
Core HR
8.5
40
8.6
328
8.7
43
8.9
369
7.1
25
8.4
222
8.1
32
8.7
255
8.5
35
8.8
306
8.2
41
8.7
341
Generative AI
Feature Not Available
Feature Not Available
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Expense Reports
Not enough data
8.9
138
|
Verified
Not enough data
9.0
104
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
118
|
Verified
Not enough data
9.1
150
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
79
|
Verified
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
89
|
Verified
Mobile
Not enough data
9.4
115
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
8.6
73
Not enough data
8.8
84
|
Verified
Administration
Not enough data
9.1
79
|
Verified
Administration
Not enough data
9.1
112
Not enough data
9.0
131
|
Verified
Not enough data
8.9
135
|
Verified
Not enough data
9.3
130
|
Verified
Not enough data
9.0
145
|
Verified
Platform
Not enough data
9.1
150
|
Verified
Not enough data
8.7
111
|
Verified
Not enough data
8.9
69
Not enough data
9.1
145
|
Verified
Not enough data
9.2
146
|
Verified
Not enough data
Feature Not Available
Employee Self Service
9.3
45
9.2
708
|
Verified
7.8
39
8.8
598
|
Verified
8.8
44
9.0
652
|
Verified
Administration
9.5
49
9.1
646
|
Verified
8.6
49
8.9
666
|
Verified
9.8
48
9.4
694
|
Verified
8.1
37
8.9
401
|
Verified
9.5
47
9.2
622
|
Verified
9.0
45
9.1
510
|
Verified
9.0
40
9.1
610
|
Verified
9.1
46
9.2
610
|
Verified
8.9
47
9.2
604
|
Verified
Taxes
8.7
45
9.1
624
|
Verified
8.9
45
9.0
566
|
Verified
8.8
45
Feature Not Available
Integration
8.0
33
8.4
356
8.7
36
8.9
465
8.0
35
8.5
377
7.8
37
Feature Not Available
Platform
8.5
47
8.8
614
|
Verified
9.1
45
9.0
627
|
Verified
9.0
47
9.0
668
|
Verified
9.1
43
8.9
582
|
Verified
Benefits Administration Platform Features
8.4
26
9.8
7
7.2
23
9.7
6
6.7
23
9.7
6
8.1
23
9.7
6
7.9
27
9.7
6
8.1
27
10.0
6
8.6
24
9.7
6
7.2
24
9.7
6
Benefits Administration Platform Features
8.4
26
9.8
7
7.2
23
9.7
6
6.7
23
9.7
6
8.1
23
9.7
6
7.9
27
9.7
6
8.1
27
10.0
6
8.6
24
9.7
6
7.8
18
Not enough data
7.2
24
9.7
6
7.4
19
Not enough data
6.3
15
Not enough data
8.5
17
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Automation
8.0
32
9.0
213
Logistics
8.5
35
8.9
217
8.7
35
9.0
206
8.4
28
8.6
173
Management
7.6
24
8.4
152
7.1
26
8.7
176
8.1
34
8.8
210
9.1
37
9.1
243
9.2
38
9.1
240
9.4
39
9.3
248
8.1
32
9.1
215
Monitoring
8.4
31
Feature Not Available
8.5
34
8.9
201
8.1
30
Feature Not Available
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.4
9
Not enough data
9.3
9
HR Content
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
9.3
9
Logistics
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
7.4
9
Management
Not enough data
7.6
9
Not enough data
9.3
9
Not enough data
7.4
9
Not enough data
8.9
9
Not enough data
9.6
9
Generative AI
Not enough data
6.3
5
Not enough data
6.3
5
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
8.9
88
Not enough data
8.9
98
Not enough data
8.8
87
Not enough data
8.8
96
Not enough data
8.9
98
Not enough data
8.8
97
Platform Basics
7.0
16
7.7
5
8.2
20
9.7
5
Platform Data
7.7
18
7.7
5
6.9
18
7.7
5
7.9
18
9.7
5
Platform Content
7.3
20
7.7
5
7.7
17
7.3
5
8.0
16
7.7
5
Generative AI
Feature Not Available
Not enough data
Background Check Administration
Not enough data
8.4
202
|
Verified
Not enough data
9.2
101
Not enough data
9.1
105
Background Check Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
110
Background Check Additional Functionality
Not enough data
8.9
87
Not enough data
9.3
104
Not enough data
9.1
92
Training & eLearning
Not enough data
8.9
98
Not enough data
8.8
84
Not enough data
8.8
96
Not enough data
8.9
98
Training & eLearning
Not enough data
8.8
87
Not enough data
8.8
97
Training & eLearning
Not enough data
8.8
96
Not enough data
8.8
97
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Platform Basics
Not enough data
9.8
15
Not enough data
8.5
13
Not enough data
10.0
16
Platform Content
Not enough data
9.9
16
Not enough data
9.8
16
Not enough data
8.9
16
Not enough data
9.9
16
Platform Additional Functionality
Not enough data
9.9
16
Not enough data
9.9
15
Not enough data
9.9
15
Platform Performance
Not enough data
9.7
16
Not enough data
9.9
14
Generative AI
Not enough data
8.2
10
Not enough data
7.8
9
Platform
Not enough data
8.7
157
Not enough data
8.5
153
Not enough data
8.8
178
Not enough data
9.1
262
Not enough data
8.9
193
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
221
Not enough data
9.0
222
Not enough data
Feature Not Available
Benchmarking and Equity - Compensation Management
Not enough data
Feature Not Available
Not enough data
8.2
36
Not enough data
7.9
39
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.2
6
9.6
8
7.2
6
9.8
8
6.7
6
9.6
8
Platform Content
7.3
5
9.8
8
Not enough data
9.7
6
7.3
5
9.7
6
Platform Additional Functionality
7.5
6
10.0
7
7.2
6
9.8
7
5.0
5
9.8
7
5.0
5
9.5
7
7.2
6
9.7
6
Performance reviews
Not enough data
8.4
76
|
Verified
Not enough data
8.9
43
Not enough data
8.7
91
|
Verified
Goals
Not enough data
8.5
84
|
Verified
Not enough data
8.7
33
Feedback
Not enough data
9.2
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
8.8
107
|
Verified
Not enough data
8.9
98
|
Verified
Payments
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
8.3
6
Financial wellness
Not enough data
7.0
5
Not enough data
8.9
6
Not enough data
8.7
5
Administration
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
9.1
9
Additional Features - Compensation Planning
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
Feature Not Available
Sourcing
Not enough data
8.1
173
Not enough data
8.5
235
Not enough data
8.1
190
Not enough data
Feature Not Available
Not enough data
8.4
212
Candidate Management
Not enough data
8.7
247
Not enough data
8.4
217
Not enough data
8.6
236
Not enough data
8.4
206
Not enough data
8.6
233
Not enough data
8.5
192
Not enough data
8.4
181
Not enough data
8.4
171
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Platform Content
Not enough data
8.6
334
Not enough data
8.9
361
Not enough data
9.1
363
Not enough data
8.7
254
Not enough data
8.6
255
Not enough data
8.7
243
Platform Additional Functionality
Not enough data
9.1
401
Not enough data
Feature Not Available
Not enough data
8.6
279
Not enough data
8.8
330
Not enough data
8.9
356
Platform Data
Not enough data
Feature Not Available
Not enough data
8.9
290
Not enough data
8.7
189
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Recruiting and Onboarding
Not enough data
8.3
256
Not enough data
8.9
397
Course Authoring
Not enough data
8.8
77
Not enough data
8.8
77
Not enough data
9.0
83
Not enough data
8.8
67
Course Delivery
Not enough data
9.0
89
Not enough data
9.3
90
Not enough data
9.0
94
Not enough data
9.2
79
Course Management
Not enough data
Feature Not Available
Not enough data
8.8
71
Not enough data
8.8
75
Not enough data
9.2
59
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
9.0
61
Not enough data
8.9
63
Training & eLearning
Not enough data
8.9
88
Not enough data
8.9
98
Not enough data
8.8
87
Not enough data
8.8
84
Not enough data
8.8
96
Not enough data
8.9
98
Not enough data
8.8
97
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
9.8
21
Not enough data
9.8
18
Not enough data
8.8
16
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
89
|
Verified
Mobile Time Tracking
Not enough data
9.2
19
Administration
Not enough data
9.1
112
Not enough data
9.0
131
|
Verified
Not enough data
8.9
135
|
Verified
Not enough data
9.3
130
|
Verified
Not enough data
9.0
145
|
Verified
Platform
Not enough data
9.1
150
|
Verified
Not enough data
8.7
111
|
Verified
Not enough data
8.9
69
Not enough data
9.1
145
|
Verified
Not enough data
9.2
146
|
Verified
Not enough data
Feature Not Available
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Workforce Management Platform Features
7.2
10
Feature Not Available
7.5
10
8.7
141
8.8
15
9.2
238
8.6
15
9.0
226
7.8
12
Feature Not Available
6.5
10
Feature Not Available
8.3
12
8.7
165
8.8
15
9.1
219
7.8
10
8.8
143
8.6
14
8.8
161
Platform
8.1
50
8.3
396
7.6
36
7.9
267
7.2
33
8.5
169
9.0
54
8.8
409
8.7
51
8.8
402
8.4
51
8.8
388
8.5
53
8.7
400
8.9
55
8.7
413
Categories
Categories
Shared Categories
Netchex and Paycom are categorized as Core HR, Payroll, Benefits Administration, Employee Scheduling, Time & Attendance, Workforce Management, and HR Compliance
Unique Categories
Netchex has no unique categories
Paycom is categorized as Earned Wage Access, Harassment Prevention Training, Benefits Support, Microlearning Platforms, HR Service Delivery, Multi-Country Payroll, eLearning Content, Training Management Systems, Career Management, Background Check, Onboarding, Applicant Tracking Systems (ATS), Job Search Sites, Compensation Management, Corporate Learning Management Systems, Course Authoring, Time Tracking, Expense Management, Performance Management, HCM Software, and Compensation Planning
Reviews
Reviewers' Company Size
Netchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
21.3%
Hospitality
10.2%
Non-Profit Organization Management
9.3%
Hospital & Health Care
6.5%
Restaurants
5.6%
Other
47.2%
Non-Profit Organization Management
7.3%
Hospital & Health Care
6.7%
Information Technology and Services
4.6%
Retail
3.1%
Human Resources
3.1%
Other
75.3%
Most Helpful Reviews
Netchex
Most Helpful Favorable Review
Verified User in Restaurants
Customer support is phenomenal! A real person answers the phone when you call and help is seconds away. They solve issues on the spot or elevate it to someone else when appropriate. I never feel that my need is passed around or turned into a "ticket"...
Most Helpful Critical Review
Kristi W.
Verified User in Automotive
Their customer service is sketchy. The reps are slow, (and sometimes totally unresponsive), to respond to issues.
Paycom
Most Helpful Favorable Review
Mark N.
Verified User in Banking
All in one system that limits the number of logins for our employees. While there are a few quirks, the system works well and can handle most of the things we need.
Most Helpful Critical Review
Ehab H.
Verified User in Mental Health Care
It is not a position control system (we were promised it was). The App could be much better. Felt like a different system than what we saw in the demo. Requires a lot of intervention most of the time (not like set it and forget it). We were promised...
Verified User in Restaurants
Customer support is phenomenal! A real person answers the phone when you call and help is seconds away. They solve issues on the spot or elevate it to someone else when appropriate. I never feel that my need is passed around or turned into a "ticket"...
Mark N.
Verified User in Banking
All in one system that limits the number of logins for our employees. While there are a few quirks, the system works well and can handle most of the things we need.
Kristi W.
Verified User in Automotive
Their customer service is sketchy. The reps are slow, (and sometimes totally unresponsive), to respond to issues.
Ehab H.
Verified User in Mental Health Care
It is not a position control system (we were promised it was). The App could be much better. Felt like a different system than what we saw in the demo. Requires a lot of intervention most of the time (not like set it and forget it). We were promised...
Discussions
Does Netchex have an app?
1 comment
SL
Yes, they do.Read more
Netchex has no more discussions with answers
What kind of employee training does Paycom provide and what’s the implementation process?
3 comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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