When assessing the two solutions, reviewers found Lumity Benefits Platform easier to use, set up, and administer. Reviewers also preferred doing business with Lumity Benefits Platform overall.
I had a a ton of questions but most of them were easily answered on the site and the rest were quickly addressed when I called. It was nice to get a live, easy to speak to person very quickly when I called. I even had a small error based on the information...
The fact that everything I need for the candidate can be uploaded into Zenefits. It is also very user friendly. It stores a lot of the paperwork I need which reduces the paper clutter and lost information.
Lack of customer service training and infrastructure.
I had a a ton of questions but most of them were easily answered on the site and the rest were quickly addressed when I called. It was nice to get a live, easy to speak to person very quickly when I called. I even had a small error based on the information...
The fact that everything I need for the candidate can be uploaded into Zenefits. It is also very user friendly. It stores a lot of the paperwork I need which reduces the paper clutter and lost information.
Lack of customer service training and infrastructure.