# Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 3.9/5.0 **Total Reviews:** 70 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Comprehensive Payroll, Dedicated Support, and Fortune 500-Level Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** brandy g. | MEDICAL ASSISTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Insperity?** Based on user feedback, the most valued aspects of Insperity include comprehensive, dependable payroll processing, exceptional customer support through dedicated representatives, and a robust, user-friendly HR platform. Clients also frequently point to the high-quality, Fortune 500-level benefits, noting that these benefits can make a meaningful difference in recruiting and retention. **What do you dislike about Insperity?** 13 Hacks to Retain Employees and Improve Company Culture | Insperity Common complaints about Insperity include higher costs than competitors, rigid administrative processes that still require manual forms and “wet” signatures, and inconsistent customer service. Users often describe support as frustrating, slow, or impersonal, and some say the relationship feels “one-sided” after onboarding. Other reported issues include an interface that’s difficult to navigate, a steep and sometimes competitive internal culture, and high turnover. **Recommendations to others considering Insperity:** its high-touch service model, premium pricing, and suitability for mid-sized businesses. **What problems is Insperity solving and how is that benefiting you?** Insperity solves complex human resources, compliance, and administrative burdens for small-to-midsize businesses by providing a comprehensive, scalable PEO (Professional Employer Organization) model. By outsourcing payroll, benefits, risk management, and HR consulting, businesses can reduce operational inefficiencies, help avoid costly legal penalties, and gain access to enterprise-level employee benefits. ### 2. Peace of Mind from Staying Compliant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Insperity?** knowing that we have someone to call with questions **What do you dislike about Insperity?** If they do not do all areas of HR, then they cannot provide guidance. Recently asked a question regarding the SOS codes, and was told they can't answer questions becasue they don't have job descriptions, or we do our own. When I call to inquire on a problem I get more from the HR person than we do with our payroll specialist. I am not sure I have even spoken with the new client liaison. **Recommendations to others considering Insperity:** Just know if you do any part of the HR function, they will not be willing to assist in some areas. **What problems is Insperity solving and how is that benefiting you?** Guidance on remaining compliant in all HR areas. ### 3. User-Friendly with Excellent HR Features **Rating:** 5.0/5.0 stars **Reviewed by:** Lee W. | Field Service Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Insperity?** I find Insperity incredibly easy to use with a great user interface that simplifies tasks. Everything I need is conveniently organized and accessible, which means people don't have to roam around for information. It offers a seamless experience where everything is right there, making it very simple to manage HR-related activities effectively. The payroll feature is particularly valuable, providing clear and efficient management of payroll processes. Overall, the streamlined and straightforward nature of Insperity's services greatly enhances usability and operational efficiency, which I find highly beneficial. I am very likely to recommend Insperity, giving it a rating of 10 for its ease of use and organization. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** I find Insperity provides an easy-to-use platform with a great user interface, where everything needed is well-organized and readily accessible, enhancing HR and payroll processes for my team. ### 4. Easy to Use for Our Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Keri K. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Insperity?** Easy to use and implement for us and our team. **What do you dislike about Insperity?** I have not had any issues with insperity. **Recommendations to others considering Insperity:** Do your research before signing up, but overall it’s a great tool for managers and companies. **What problems is Insperity solving and how is that benefiting you?** All in one for HR and payroll outsource. It still feels internal but the tools help save time and money. ### 5. A One-Stop HR Hub with Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Young Woon H. | Organizing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Insperity?** It is one stop place that has everything you need related to HR **What do you dislike about Insperity?** The user interface can be complicated sometimes. **What problems is Insperity solving and how is that benefiting you?** A comprehensive hr need for a small org ### 6. User-Friendly Platform with Responsive, Dedicated Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle W. | Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Insperity?** User friendly platform and technology, responsive customer service team with dedicated account rep. **What do you dislike about Insperity?** Lack of employer access and integration with 3rd party vendors. **Recommendations to others considering Insperity:** Compare prices with other PEOs, ensure that your 401k provider integrates with Insperity or elect to use Insperity vendors for ease of integration. **What problems is Insperity solving and how is that benefiting you?** Payroll processing, benefits administration and access to competitive benefit rates, multi-state compliance. ### 7. Great for Small HR Teams, But Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Young Woon H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Insperity?** A small HR Team wants to maximize its capacity without hiring many folks **What do you dislike about Insperity?** It is not cheap and the insurance cost is going up and up and up. **Recommendations to others considering Insperity:** Go shop around. **What problems is Insperity solving and how is that benefiting you?** A total package for all your HR resource matters. One stop for almost all things. ### 8. OrgPlus for Company Organizational Charting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Insperity?** This software is easy to use and learn. There option to publish to PDF with chart links. **What do you dislike about Insperity?** I don't like the way the zoom-in feature is controlled by scrolling. **Recommendations to others considering Insperity:** This is a great product. In addition to the chart, you can view a director list and a sub-chart list, making navigation easy. **What problems is Insperity solving and how is that benefiting you?** This allow us to see each level in the company at a glance. There is room for more than just the name, title and department so it can be customized to some extent. The oprhan feature is great because you can verify you don't have anyone left out on thier own. ### 9. HR all in one place! **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick S. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Insperity?** I like how the mobile and online website were easy to navigate and find health insurance cards, etc. I also like how they were able to get my small company better benefits that larger companies usually offer. **What do you dislike about Insperity?** I dislike that everything we do including payroll seems to funnel through Insperity. **Recommendations to others considering Insperity:** If you have a small business and need a HR function and help with payroll and getting your company better benefits. Consider insperity **What problems is Insperity solving and how is that benefiting you?** It helped my small company (~17 people) manage and administer HR benefits and training/ performance reviews. ### 10. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Hossam E. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Insperity?** Comprehensive solution that allows user to manage employees data fully **What do you dislike about Insperity?** Their website is a terrible, confusing morass of poorly designed pages **Recommendations to others considering Insperity:** prepare a list of questions for your demo call with Insperity to ensure you gain a clear understanding of their services and pricing structure **What problems is Insperity solving and how is that benefiting you?** Helping me in my businesses ### 11. Best products **Rating:** 4.0/5.0 stars **Reviewed by:** Navya K. | Human Resources Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Helpful for gamers and helpful for marketing **What do you dislike about Insperity?** Nothing that I disliked about the product **Recommendations to others considering Insperity:** Go ahead with this product **What problems is Insperity solving and how is that benefiting you?** Helped in marketing our business digital products and getting great talent ### 12. Very comprehensive HR Service Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Very fats and there when you need it most. **What do you dislike about Insperity?** A little bit of training is needed to understand interface but easy to use once learned. **Recommendations to others considering Insperity:** A very robust solution. **What problems is Insperity solving and how is that benefiting you?** Providing benefits from day 1 even near end of calender year. Within minutes I was able to have my full coverage I'd cards provided to me. ### 13. Streamlined HR Solutions with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Insperity?** I appreciate the user-friendly platform and responsive customer support, which help resolve issues quickly. The training resources for employees are also excellent. **What do you dislike about Insperity?** The pricing structure lacks transparency **Recommendations to others considering Insperity:** Yes **What problems is Insperity solving and how is that benefiting you?** Insperity effectively handles payroll processing and compliance issues, freeing up our HR team to focus on strategic tasks. ### 14. Helped for our HR solutions to a seamless process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Advanced technology that is upgrading the hole HR system in to a automation process **What do you dislike about Insperity?** sometimes payroll and signing up for benefits are slow on the website **Recommendations to others considering Insperity:** Best in the market for HR solutions **What problems is Insperity solving and how is that benefiting you?** All HR benefits are supper and time-saving ### 15. Customer Centric **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **Describe the project or task Insperity helped with:** Payroll, Benefits Administration, Training, Corporate Compliance, Month End P&L Reconciliation **What do you like best about Insperity?** The fact that I was able to immediately connect with my Insperity Representative when I had questions or needed to resolve an issue. They have dedicated support personnel that provides their direct contact numbers so you can pick up the phone and call rather than run all requests via email. This is not the case with other PEO's as many have a more self service business model. **What do you dislike about Insperity?** The costs for their services are comingled into various service line items and therefore difficult to ascertain the true cost of service. They are not inexpensive - but you do pay for a higher level of customer service as compared with other PEO providers. **Recommendations to others considering Insperity:** When comparing PEO Providers - focus on how they operated day-to-day and how you are expected to communicate with your various points of contact. With Insperity, you have a dedicated team that you can call and with whom are familiar with your business. Others rely on connecting with a Call center or advising you on what you need to do to operate within their Portal and internal systems. Insperity takes a more collaborative approach and assumes more direct responsibility. **What problems is Insperity solving and how is that benefiting you?** State Compliance. For companies that have employees in multiple states, working through the PEO relationship enables you to focus on Core Business and leave all the Payroll , Tax, Workers Comp and Unemployment Insurance filing up to the PEO to provide. In addition, Insperity's Workforce Optimization offers tools for HR Management, Training, and expert resources to help guide companies that don't yet have the scale to hire internal experts. ### 16. More promises fall flat and our sales rep ghosts us **Rating:** 1.5/5.0 stars **Reviewed by:** Jenn G. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Insperity?** Navigation in website is user friendly and mobile app is well developed **What do you dislike about Insperity?** We were sold on the outstanding service that Insperity provides and yet we have consistently had service request delays. HR processes which affect our payroll process have taken months to correct and our service and sales representatives are non-responsive. **What problems is Insperity solving and how is that benefiting you?** PEO option to allow our employees better access to benefit plans for lower costs. ### 17. Great Tool for Management **Rating:** 5.0/5.0 stars **Reviewed by:** Maria N. | Customer success specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Insperity?** I like how easy it is to see all the information you need at quick glance, like time clock, benefits, and trainings (which are very useful, especially if your business is new). **What do you dislike about Insperity?** It has a bit of a learning curve, but once you use it a couple of times, it'll become easy to navigate and to maximize it's potential uses for what you need. All in all, not really a complaint. **What problems is Insperity solving and how is that benefiting you?** My HR team uses this for a lot of different tracking purposes, payroll, and to have a good overview of everything employee related in one organized place. I personally use it as a supervisor, which helps me answer questions about benefits they currently have, offer training, and approve time off. ### 18. Lied to. Delayed. Ignored. **Rating:** 0.0/5.0 stars **Reviewed by:** Robert H M. | Vice President Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Insperity?** It fulfills the definition of a payroll and HR solution. The cost of benefits isn't bad either. **What do you dislike about Insperity?** We were clear from the start that we wanted and desperately needed to: post jobs, receive applications, and screen those applicants through to onboarding. It took 6 weeks to get a clear answer that those things ARE NOT included and would be thousands of dollars extra to set up and then monthly subscriptions. We lost over a month waiting for an official response as our request was bounced from one "dedicated" support person to the next. All in, we have something like 15 support people for our account and each performs like 6% of our needs and none knows what the others are doing or have done. After passing on the $3k+ setup fee to track applicants we moved on to finding our applicants. However, screening them requires the use of 3 separate portals for some reason, and zero labels or cheatsheet provided to explain what is happening with them. You get a "report" that is titled a long number and doesn't actually tell you anything. An applicant typically clears in 3-5 business days despite selecting the most basic check possible. It's needlessly byzantine, has possibly the worst UX I've encountered in 25 years, and isn't cheap. **Recommendations to others considering Insperity:** If you have a working solution for advertising jobs and screening applicants then this isn't the worst choice you can make. Just know that it's going to be needlessly more complicated than it needs to be based on their Henry Ford approach to processes. Everyone knows their part of the assembly line but nothing about any of the others so you'll routinely get the "your princess is in another castle" response to questions. **What problems is Insperity solving and how is that benefiting you?** Payroll solutions, HR solutions. That's about it. The benefits are we aren't doing it by hand. ### 19. I love Insperity! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany L. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Insperity?** Insperity really handles every aspect of HR for my company. They are always available if we have questions, and basically it takes away the need for a whole department. **What do you dislike about Insperity?** There are times that the chat is down, but it's normally a time when it wouldn't be used anyway, so it hasn't become an issue. There also needs to be more options for customization for the user homepage. **What problems is Insperity solving and how is that benefiting you?** It makes payroll super easy and automated. Any important information can be found by employeees by checking the portal first. Reviews are stored easily on the portal as well. ### 20. Overall good experience - although not a great PEO to transfer from benefits-wise **Rating:** 4.5/5.0 stars **Reviewed by:** Allie S. | Compensation and Benefits Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Insperity?** Insperity was always great at keeping us in the know on all things compliance. We had no administrative issues with Insperity. Overall a good working experience! **What do you dislike about Insperity?** Exiting them as a PEO was very difficult. Had to follow up multiple times for different information. They would not allow us to view our employees' FSA/HSA balances when we needed them. **Recommendations to others considering Insperity:** I would recommend Insperity to a company that is overall looking for efficiency and ease of use. If you have a large number of employees, I would recommend exiting Insperity as a PEO before you get too large or the transition will be a nightmare. **What problems is Insperity solving and how is that benefiting you?** The main problems we solved while with Insperity were staying in compliance and making things more efficient so we could focus on strategy since we are a start-up. ### 21. Insperity, has one of the most professional and helpful team member I have ever met. **Rating:** 4.5/5.0 stars **Reviewed by:** Louise A. | V P Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **Describe the project or task Insperity helped with:** Insperity supports us in all of our Payroll, benefits, 401k, and Human Resources even our employee training and development. **What do you like best about Insperity?** Their quick response to our need and a website that is user friendly and keeps track of everything for us from vacation/sick time to compensation and training. **What do you dislike about Insperity?** Once you sign up for the basics you have to keep digging to see all the great services they offer. **Recommendations to others considering Insperity:** Check it out, Let then know what bugs you about the HR tasks. But most importantly listen to their use cases to hear what other similar companies have done/gained **What problems is Insperity solving and how is that benefiting you?** Problem solved is that Sr. Management gets to run the business. Benefits are that everyone knows they are treated equally and we all have great benefits that are understood. **Official Response from Social Insperity:** > Hi Louise, We sincerely appreciate you taking the time to share your positive experience working with our team. It's great to hear that our services and support have helped you and your leadership team invest more focus into running your company and gain relief from the burden of HR administrative tasks. Thank you for your feedback and for choosing Insperity! ### 22. Easy to use and manage, particularly through the mobile app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Insperity?** It's very easy to navigate this time tool, both for requested time off and hours logging (if required by an employer). This Insperity platform also includes links to things like a 401k/IRA portfolio if an employee participates in it as well as FSA/HSA accounts and other message board and document uploading platforms (such a proof of COVID vaccination). **What do you dislike about Insperity?** I know it's for security purposes, but two-factor authentication and/or security questions are required for every single time you use the platform or login, which can be time consuming if you just need to punch a time card or ask for PTO, etc. **Recommendations to others considering Insperity:** It's a very complete platform! **What problems is Insperity solving and how is that benefiting you?** It is easy to track employee time as well as to get all needed documents like a W2, or paycheck stub through this platform. Everything is in one place and easily accessible, including through the mobile app on your phone, both iOS and Android. ### 23. works well for it's purpose **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Insperity?** one platform covers multiple services, easy to use **What do you dislike about Insperity?** not a fan of how the retirement portion is set up. the interface could be more user friendly and provide more options as far as ROI for different portions of your investments and more time frame options **Recommendations to others considering Insperity:** go for it! definitely worth a try **What problems is Insperity solving and how is that benefiting you?** it make things simple by having all data in one place. requesting time off, checking pay, benefits, taxes, etc on one platform is nice ### 24. Please don't do this to your employees **Rating:** 0.0/5.0 stars **Reviewed by:** Wes P. | Principal Software Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Insperity?** Their name is easy to spell. That is literally the ONLY thing they have going for them. **What do you dislike about Insperity?** Everything. Their website is a terrible, confusing morass of poorly designed pages, with no sensible flow centered around accomplishing a task. Attempting to call them results in being put on hold forever. If you do wait through the hour+ wait queue, the people who finally pick up are useless. **What problems is Insperity solving and how is that benefiting you?** My employer must have reduced costs significantly to inflict this level of pain on their employees, but I can't speak to that. ### 25. TimeStar is actually a timesaver..!! **Rating:** 2.5/5.0 stars **Reviewed by:** Saurabh B. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2022 **What do you like best about Insperity?** Easy navigation throughout the platform. **What do you dislike about Insperity?** it fails to record touches properly. It lacks the first line of approval system. **What problems is Insperity solving and how is that benefiting you?** Easy to calculate the staff's salary, including the leave and extra time they did. ### 26. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | E-commerce administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Insperity?** I love that we can access all the employee needs like a time clock, benefits, and training. **What do you dislike about Insperity?** The login procedure is a little annoying. Mainly if you are doing on-the-road work, I want greater integration with voice commands. **What problems is Insperity solving and how is that benefiting you?** I have a central hub for my employee information without having to log in to multiple sites. **Official Response from Social Insperity:** > Thank you for choosing Insperity! We appreciate you sharing your feedback about what's worked well for your business and the opportunities you've pointed out for our consideration regarding login procedures. We are proud to serve you and your company. ### 27. Good for precise Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Amal M. | Training Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Insperity?** Helps in managing time stamp in every projects. Very useful when it comes to a systematic project management. **What do you dislike about Insperity?** Not much. I will be expecting more in-app options in next updates. **What problems is Insperity solving and how is that benefiting you?** Time management is the key to success in every project. So that is solved by this software. ### 28. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Insperity?** I like that the home page has everything you need to find. It shows timesheets, clock in and out, information about 401K, and benefits. It's very user-friendly, is easy to learn how to navigate, and is a great way to keep all your information in one place and easy to find. **What do you dislike about Insperity?** I have not had a negative experience using this application. It is easy to use, and I don't have any issues with navigating. **What problems is Insperity solving and how is that benefiting you?** The benefits are that it keeps all of your information in one place and is easy to find, and navigate. **Official Response from Social Insperity:** > Hi there, Thank you for taking the time to review our software! We appreciate your feedback regarding navigability and ease of use. It is our pleasure to serve you as our valued client. Thank you for choosing Insperity! ### 29. Worth Every Penny! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason D. | Information Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **Describe the project or task Insperity helped with:** They supply us with an outsourced HR solution. We are a small company, so we don't really need an in-house HR person, so they cover this very well. **What do you like best about Insperity?** I like how we have 24/7 support, and we are supplied with trained professionals for no matter what we need. **What do you dislike about Insperity?** It is a little pricey, and the insurance is not the best. **What problems is Insperity solving and how is that benefiting you?** We are able to fill the need of having an HR person, which saves us quite a bit of money. Also, since it is more of an HR team, we are able to contact them whenever we need and if someone doesn't know how to help, they will find someone who can help **Official Response from Social Insperity:** > Hi Jason, Thank you for taking the time to review us! It's wonderful to hear how our services and support are able to help relieve the burden of HR administrative responsibilities for your small business. We appreciate your feedback regarding pricing and our insurance offerings. We will share your comments with our internal teams for consideration. ### 30. Easy access and usage for team members **Rating:** 5.0/5.0 stars **Reviewed by:** Anna C. | Order Opener, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **Describe the project or task Insperity helped with:** Payroll, benefits, PTO, training, policies, etc. **What do you like best about Insperity?** It makes keeping up with PTO incredibly easy and useful to track pay stubs **What do you dislike about Insperity?** I wish it were a little more updated with sub views of items. **Recommendations to others considering Insperity:** It is a great option for transparency **What problems is Insperity solving and how is that benefiting you?** Transparency within PTO, benefits and pay stubs ### 31. The all time timesaver Timestar) **Rating:** 4.5/5.0 stars **Reviewed by:** marcus b. | doctor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Insperity?** The software allows our company to save a lot of time since it is able to show the specific timeframe for a project. It is very easy in deployment since our company did not find any problem while deploying. Very easy in integrating with other softwares. **What do you dislike about Insperity?** There is absolutely nothing to dislike about the software since it is working well. **Recommendations to others considering Insperity:** Timestar is the best solution for time saving within a company i therefore urge all users who need a management software to use it. **What problems is Insperity solving and how is that benefiting you?** Time management which has in the results come with time saving which we were looking to minimize in or company. ### 32. Good Features, but Challenging for All Levels **Rating:** 3.5/5.0 stars **Reviewed by:** Mary D. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Insperity?** As an administrator it's great for pulling timesheet reports, following accruals of paid time off, etc. **What do you dislike about Insperity?** A lot of our staff struggle to navigate the update. It's not always user-friendly to people who are challenged with technology. **What problems is Insperity solving and how is that benefiting you?** Timestar is great in HR when I need to review PTO usage, check FMLA eligibility, and help manage attendance issues. The reports make it easy for me to find what I need quickly. ### 33. Love some features, difficulty with others **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **Describe the project or task Insperity helped with:** We use Insperity as PEO for everything HR, Payroll, employee benefits, ELP, gov reporting, etc. They're experts. They have departments for each category of work. **What do you like best about Insperity?** Their expertise and our dedicated HR and Payroll Specialists. **What do you dislike about Insperity?** Onboarding with them could have been more centralized. Their TimeStar is not user-friendly. **What problems is Insperity solving and how is that benefiting you?** HR, Payroll, Gov reporting. Experts at what they do. ### 34. OrgPlus Product for your Organizational Chart **Rating:** 4.0/5.0 stars **Reviewed by:** Sunita J. | TOSCA Automation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Insperity?** Ease of use of the product. Produt=ct Support is the best. **What do you dislike about Insperity?** No any cons noticed till used to dislike the product. **What problems is Insperity solving and how is that benefiting you?** We are creating an Organizational Chart for all the employees using OrgPlus. Te benefit we realized was that the Product is available in multiple languages. ### 35. HR utilizing insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **Describe the project or task Insperity helped with:** Optimization of time and attendance as well as payroll. **What do you like best about Insperity?** Everything is at your fingertips, easy to manage and retain necessary information. **What do you dislike about Insperity?** Sometimes there are server errors on the app **What problems is Insperity solving and how is that benefiting you?** Time keeping, benefits and pay disorganization. **Official Response from Social Insperity:** > Hi there, Thank you for taking the time to rate and review our software and services! We're happy to hear you appreciate the ease of accessibility on our platform, and we value your feedback about experiencing server errors on our app. We will share your comments with our internal teams for consideration. Thank you for choosing Insperity! ### 36. Using OrgPlus **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2021 **What do you like best about Insperity?** The best I like on OrgPlus the opportunity thst sllows to create org charts very quick and easily. **What do you dislike about Insperity?** If you get good training, there is no disadvantage in thisOtgPlus. **Recommendations to others considering Insperity:** Very supportive program **What problems is Insperity solving and how is that benefiting you?** The Org Charts created in OrgPlus helps to get the full picture of the organizational structure in any company and project. ### 37. Navigation Bar is very unhelpful **Rating:** 2.5/5.0 stars **Reviewed by:** Megan C. | Client Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Insperity?** Ease of approving time and time off requests **What do you dislike about Insperity?** The Navigation Bar is a nightmare on a desktop. Works well on the iphone app. **What problems is Insperity solving and how is that benefiting you?** We only use timestar because it was required by our PEO Insperity. ### 38. Amazing Platform for HR! **Rating:** 5.0/5.0 stars **Reviewed by:** Diane Borja F. | Human Resources Manager/Corporate Executive Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about Insperity?** Insperity is an awesome platform for all Human Resources. They have a wide variety of HR related functions they can perform for you by a click of a button. My company currently uses this platform as a PEO partner to provide payroll administration service along with human resources services. This is to include nationwide employment laws, benefits administration and anything else I can think of that will be needed in the human resources department. I'm able to relax knowing that anything I need, Insperity will provide. **What do you dislike about Insperity?** There really isn't anything I can particularly call out as a dislike. But if my company uses their timekeeping system, they don't have the capabilities of having it DCAA compliant which is mandatory for Department of Defense government contractors. Our company is made up of approximately 90% on site employees who work directly with government personnel. Our company is required to have a DCAA compliant timekeeping system in the event of an audit. Insperity's timekeeping system which is called Time Star is fairly similar to what my company currently uses; however, does not provide the audit trail needed tobe DCAA compliant. While it does have an audit trail, it is not able to show up in print together with the employee's timesheet. **Recommendations to others considering Insperity:** I would highly recommend Insperity to any company that is looking for a partner who will take care of all your payroll and human resources needs. You will not regret this partnership! Having Insperity will take a load off when it comes to human capital management. You can integrate Insperity with majority of the other platforms you may use. It is very user friendly and the Insperity team will not lead you astray. Insperity can definitely help manage your business. **What problems is Insperity solving and how is that benefiting you?** Insperity is kind of pricey, but you get what you pay for. The benefits I have realized in using this platform is that I don't have to worry about keeping up with the always-ever-so-changing employment laws. The Insperity Premiere portal is very user friendly and easy to manage. And if I or any of my employees have any issues, Insperity personnel is always easy to get a hold of. They are just an email or phone call away. My Insperity team has even been able to provide my team with personal cell phone numbers in case we are unable to get a hold of them at the office, which is amazing because most companies don't do that. **Official Response from Social Insperity:** > Hi Diane, Thank you for your thoughtful review of our software and services! We greatly appreciate your comments based on your experience as a user. Client feedback is of great value to us as we invest in new innovations and upgrade our platforms. Please feel free to email us at social@insperity.com with any additional feedback you'd like to share. ### 39. A Simple to Use and Reliable Workforce Management and Time Tracking Software **Rating:** 5.0/5.0 stars **Reviewed by:** Fridah W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Insperity?** Insperity Workforce Acceleration is the best tool because it has exceptional features. Insperity Workforce Acceleration is easy to manage. Setting up Insperity Workforce Acceleration is easy. The reliability of Insperity Workforce Acceleration is exceptional. Insperity Workforce Acceleration is a user-friendly tool. **What do you dislike about Insperity?** Insperity Workforce Acceleration does not have any downsides. Insperity Workforce Acceleration functions effectivelly. **Recommendations to others considering Insperity:** Insperity Workforce Acceleration IS SPECIAL TO USE. I RECOMMEND Insperity Workforce Acceleration. **What problems is Insperity solving and how is that benefiting you?** Insperity Workforce Acceleration is a beneficial software. I love the reliability of Insperity Workforce Acceleration. Insperity Workforce Acceleration helps in time tracking. Insperity Workforce Acceleration assists in payroll management. It is the best human resource management tool. **Official Response from Social Insperity:** > Hi Fridah, Thank you for taking the time to review Insperity Workforce Acceleration. We appreciate your thoughtful comments and look forward to continuing to serve you and your company. Feel free to email us at social@insperity.com with any additional feedback or to arrange a call with one of our service representatives. ### 40. TimeStar Review **Rating:** 4.5/5.0 stars **Reviewed by:** Paul B. | Software Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2019 **What do you like best about Insperity?** I have not engaged with a lot of time and schedule tracking software apart from a few and I tell you that TimeStar has been able to serve its purpose more than the rest. It does what it is supposed to do best that helping me get to know whether the people am supervising have carried out their respective tasks but also in the specified period of time and that is what Timestar is meant for. It is a good time tracker I should say. **What do you dislike about Insperity?** There are not so many flaws with this time tracking software but then just like it was for me to understand where to go to get certain options, it might be a little bit more difficult for some other new user. There are certain links that one has to use to get whatever they are searching for but this is a little more confusing especially if you are still new to the software. But it wouldn’t be that a bad software for organisations. **Recommendations to others considering Insperity:** For any organisation or supervisors that are facing hard time trying to evaluate how their employees use their time and knowing whether they actually attend to work, i cannot recommend anyother software other than TimeStar. Try it and you will never regret. **What problems is Insperity solving and how is that benefiting you?** Whatelse would a timetracking software do best other than helping one follow the trend of time and work of their employees. TimeStar hs helped me do that owing to the kind of supervision role i am in at the organisation i work in. ### 41. Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Candice L. | Staffing Manager , Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Insperity?** I love how easy it is to navigate. When I forget to clock in/out, it is easy to go back and correct my punches. I am also able to request time off and it is easy to utilize. **What do you dislike about Insperity?** I have no complaints as of now. I really like it. **Recommendations to others considering Insperity:** None- it's really easy to use **What problems is Insperity solving and how is that benefiting you?** TimeStar allows me to be in charge of my punches/time off requests and make corrections when necessary. I love it! Out of all of the companies that I have worked, and all of the time car systems that I have been introduced to- this one is by far, the best! ### 42. So Useful and Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Candy V. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **Describe the project or task Insperity helped with:** Insperity has helped us with our payroll services and to provide health benefits to our employees, along with 401k options. **What do you like best about Insperity?** The best part I like about Insperity is that their staff is always friendly and always helpful. They answer my questions or help with any issues in a prompt manner. They have also walked me through the steps online for things I can do myself. **What do you dislike about Insperity?** There's so much going on on the website that it feels overwhelming but after a few times of using it has become easy to navigate. **Recommendations to others considering Insperity:** I recommend they keep up the good work! **What problems is Insperity solving and how is that benefiting you?** Insperty has taken a big load off the accountant by handling our payroll each month and makes sure we are up to date on all employee's work authorization documents. Also, as a small company, being able to provide benefits to our employees at a reasonable price has been great. ### 43. Worst Product of All Time **Rating:** 0.0/5.0 stars **Reviewed by:** Shelly P. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2019 **What do you like best about Insperity?** Nothing. Truly nothing. There are free programs that are better than this unnecessarily complex and rigid program. **What do you dislike about Insperity?** I have been in HR for 15 years and have personally developed time tracking software. I have used several different types - from sophisticated to free online time tracking. We are using Timestar (coming from Kronos) because it was a part of the Insperity package and was sold to us as an easy to use product. Believe me when I say that it is the worst product and I genuinely don't know how they are in business. The support is okay, in that they have a support group. But the support group seems to be made up of a bunch of programmers that don't understand the end user. Which is odd because you'd think that they need to track their own time. I have been trying for 8 months to get this system to properly display information. Forget about anything more complicated like predicting vacation balances for future time off requests. This system doesn't even display the balance on a summary page as the balance. For the Timestar programmers, "balance" means time accrued, adjustments made, time taken, future accrual.... and that is the "balance". On a summary dashboard that the employee looks at?! The employee only wants to know "how much time is available to me"? That's what BALANCE should represent. And don't get me started on the detailed summary page - I had to send out a broad notice to all staff to tell them to entirely disregard that page because it was so confusing (AND INACCURATE). How can it be inaccurate if you're simply plugging in numbers. Time tracking isn't that complicated. I have personally spent hundreds of hours trying to get this thing to work and 8 months later, it is still not correct. It can't account for a "cap". So if your policy has an accrual cap, it cannot properly handle that. Truly the worst product I've ever seen. And we're stuck with it because we bought into Insperity. **What problems is Insperity solving and how is that benefiting you?** If you are used to processing and tracking time off and timesheets by paper, I suppose this would be a step up. OTHERWISE I see no value and no benefits. Also - it is not fully integrated with Insperity Premier or other Insperity products like performSmart. There is basic information (such as employee Supervisor) that you have to manually enter yourself. Entirely inefficient. ### 44. Functional enough but hard to get support **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Insperity?** Timestar makes it relatively easy to enter hours and classify workdays by type, and does all the necessary calculations for you. My organization deals with a huge array of working arrangements (lots of employees regularly work remotely for either portions of the week or at all times, and staff are very spread out geographically). The ability to track hours easily in a web-based client takes the headache out of the process, and I never have to worry about needing to be in a certain place to log my time. Granted, I am not a supervisor and do not need to use some of the more advanced services offered by Timestar. **What do you dislike about Insperity?** The one time I had an issue that my supervisor was not able to address, TimeStar customer support was essentially impossible to get in touch with. Judging by others' reviews and the input of my colleagues, this was far from an isolated incident with TimeStar/other Insperity products. Answers customer questions and concerns needs to be a priority, especially with something that is literally time sensitive and can have potentially huge impacts on people's paychecks and benefits. Additionally, the interface for TimeStar seems sort of cluttered and unnecessarily complicated at first glance, and takes a certain amount of playing around to understand its quirks and capabilities. **Recommendations to others considering Insperity:** Honestly, TimeStar gets the job done, but if you can avoid it and go with a company that prioritizes better customer support and reliability, I would do it. There are potentially huge consequences to mistakes on their part, and it is well-worth the peace of mind to know that there will not be any catastrophes with your time tracking service (and if there is, for whatever reason, you will be able to reach someone who can help promptly). **What problems is Insperity solving and how is that benefiting you?** As mentioned, a large part of my company is typically remote or working from other parts of the country, so we are always looking for efficient and effective solutions to make typical office processes go smoothly when we're not all together in person. TimeStar solves the problem of logging and communicating about hours between coworkers and supervisors, though it could definitely be a simpler service. ### 45. Informative and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Daniella B. | Certified Nursing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Insperity?** It will show you how many hours you have. It will show you when you punches in and out so knowing when you are supposed to be back from lunch is easy. The device is self explanatory and easy to use. **What do you dislike about Insperity?** How touchy the keypad is. It doesn't always record punches correctly. **What problems is Insperity solving and how is that benefiting you?** Being back on time from breaks. Knowing how many hours i have worked ### 46. Decent time tracker, difficult to navigate **Rating:** 2.5/5.0 stars **Reviewed by:** Jessica R. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Insperity?** We liked that it was very accurate and tracked our time in a way that was easy to understand. **What do you dislike about Insperity?** It was confusing to navigate and took up a lot of time to set up. **What problems is Insperity solving and how is that benefiting you?** It’s really helped us keep track of remote employees hours. **Official Response from Social Insperity:** > Hi Jessica, Thank you for leaving a review. We will share your feedback with our product teams for consideration. Please email us at social@insperity.com to speak with our customer service team. ### 47. Good for time tracking and notifying **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **What do you like best about Insperity?** Being able to see up email notifications for early and late clock ins. Tracking overtime and total hours. **What do you dislike about Insperity?** Pulling aggregate reports is not easy. Too many clicks and not straightforward. **What problems is Insperity solving and how is that benefiting you?** Tracking punctuality and total hours for each position **Official Response from Social Insperity:** > Thank you for your feedback. We will share it with our product team for their review and consideration. Please feel free to email us at social@insperity.com if you wish to speak with a customer service representative. ### 48. TimeStar = TimeSaver **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy H. | CPA, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Insperity?** The ability for both managers and employees to see time punches in real time has saved hours of work for our payroll team. **What do you dislike about Insperity?** The request approval process can be cumbersome when the first line approver is out. I wish the software allowed anyone up the line to approve requests. **What problems is Insperity solving and how is that benefiting you?** Our payroll team used to spend 4-8 hours per week entering paid leave requests. We have easily gained a whole day a week just by having employees check their own balances and enter their own paid leave requests. ### 49. Its ok but not really user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2019 **Describe the project or task Insperity helped with:** Insperity is where my company uses Payroll and direct deposit for my pay checks. **What do you like best about Insperity?** I like how you can access the Market place from the Home page as well as checking your most recent pay stub and 401k amount. **What do you dislike about Insperity?** Not really user friendly when it comes to your Time Management Services. I have to enter my time in manually and at first it was hard to remember all the steps it takes to get to your timesheet. Also, checking your PTO balance. There are multiple steps on how to view. Every single co worker had no clue how to check your PTO balance without checking a step by step Manuel guide. **What problems is Insperity solving and how is that benefiting you?** HR uses this service for Payroll. ### 50. Organization for a large Company w/out Microsoft **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Insperity?** I like the way I am able to streamline over 100 pages of org charts for our organization for a 500+ person organization. I can add subgroups and shift cells whenever I need to expand a chart. **What do you dislike about Insperity?** Wish there was a better training module to teach you all the things you can do with this software. Its sometimes hard to navigate your way through the software unless you have some sort of experience using it. **What problems is Insperity solving and how is that benefiting you?** Doing org charts outside of powerpoint and visio. I am able to attach charts to others to follow a flow of business. ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+15%3A09%3A38+-0500&secure%5Bsession_id%5D=a0c3400c-a3d0-4eba-96fd-82e7e8afcd14&secure%5Btoken%5D=3c591ef61fa55dcb894cabb097f63f99b1fd439e9e2f6942330072aebc7a0cac&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (269 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)