Compare ListenFirst and Sprout Social 
At a Glance
Market Segments
Enterprise (68.8% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
ListenFirst
Star Rating
(32)4.5 out of 5
Market Segments
Enterprise (68.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ListenFirstSprout Social
Star Rating
(3,822)4.4 out of 5
Market Segments
Small-Business (46.2% of reviews)
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprout Social excels in its Content Calendar feature, scoring 9.1, which allows for effective planning and scheduling of posts, while ListenFirst lacks a comparable feature, leading to less streamlined content management.
- Reviewers mention that ListenFirst shines in Quality of Support, with a score of 9.7, indicating that users feel well-supported and valued, whereas Sprout Social's support quality, rated at 8.7, may not meet the same level of user satisfaction.
- G2 users highlight that ListenFirst offers superior Sentiment Analysis capabilities, scoring 8.1 compared to Sprout Social's 7.4, suggesting that ListenFirst provides more accurate insights into audience feelings and reactions.
- Users on G2 report that Sprout Social's Social Publishing feature is highly rated at 8.9, making it easier for users to manage and publish content across various platforms, while ListenFirst's capabilities in this area are less emphasized.
- Reviewers say that ListenFirst's Scalability is a standout feature with a score of 9.6, making it a better choice for larger enterprises looking to grow, while Sprout Social's scalability, rated at 8.5, may not be as robust for expanding businesses.
- Users report that Sprout Social's Post Performance analytics, rated at 8.8, provide valuable insights into engagement metrics, whereas ListenFirst's score of 9.2 indicates a more comprehensive analysis, helping users optimize their content strategy more effectively.
Featured Products
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Cloud Campaign
(131)
Social Media Listening Tools
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Pricing
Entry-Level Pricing
ListenFirst
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
ListenFirst
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
8.9
28
8.5
3,398
Ease of Use
8.3
27
8.8
3,431
Ease of Setup
Not enough data
8.7
2,012
Ease of Admin
Not enough data
8.8
1,588
Quality of Support
9.7
27
8.7
3,048
Has the product been a good partner in doing business?
10.0
5
8.8
1,552
Product Direction (% positive)
10.0
29
8.9
3,333
Features by Category
Social Analytics
9.0(won by 1.1)
24
7.9
1701
8.8(won by 0.8)
23
8.0
1884
9.2(won by 0.4)
27
8.8
2045
8.2(won by 0.8)
17
7.4
1368
8.3(won by 0.9)
10
7.4
1385
Not enough data
7.7(won by default)
1140
8.1(won by 0.7)
6
7.4
1081
Reports & Dashboards
8.8(won by 0.7)
23
8.1
1899
8.5
25
8.7(won by 0.2)
1972
9.6(won by 1.1)
19
8.5
1815
Not enough data
Feature Not Available
Content & Collaboration
Not enough data
9.0
1684
Not enough data
8.0
1502
Not enough data
8.3
1543
Not enough data
8.1
1467
Not enough data
8.4
1570
Not enough data
Feature Not Available
Social Management
Not enough data
8.7
2667
Not enough data
8.9
2658
Not enough data
8.2
2317
Not enough data
8.6
2620
Not enough data
Feature Not Available
Not enough data
8.1
1398
Not enough data
7.7
992
Monitoring & Listening
Not enough data
8.6
1376
Not enough data
7.1
920
Not enough data
8.3
680
Not enough data
8.1
665
Not enough data
7.9
642
Not enough data
8.1
669
Data Management & Analysis
Not enough data
7.6
686
Not enough data
8.7
1444
Not enough data
8.2
710
Not enough data
8.0
619
Generative AI
Not enough data
7.5
431
Not enough data
7.3
424
Process
Not enough data
8.6
996
Not enough data
8.2
795
Not enough data
7.9
562
Channels
Not enough data
Feature Not Available
Not enough data
9.0
1051
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.6
686
Not enough data
8.6
978
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
ListenFirst and Sprout Social are categorized as Social Media Analytics
Unique Categories
ListenFirst has no unique categories
Sprout Social is categorized as Social Customer Service, Social Media Suites, Social Media Management, and Social Media Listening Tools
Reviews
Reviewers' Company Size
ListenFirst
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Entertainment
40.6%
Marketing and Advertising
18.8%
Media Production
12.5%
Broadcast Media
9.4%
Retail
6.3%
Other
12.5%
Marketing and Advertising
21.4%
Non-Profit Organization Management
6.3%
Higher Education
4.8%
Information Technology and Services
3.7%
Financial Services
3.5%
Other
60.4%
Most Helpful Reviews
ListenFirst
Most Helpful Favorable Review
Verified User in Entertainment
Ease of use, great customer support, excellent insights!
Most Helpful Critical Review
Sprout Social
Most Helpful Favorable Review
Stephany S.
Verified User in Gambling & Casinos
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Most Helpful Critical Review
Mateusz P.
Verified User in Sporting Goods
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...
Verified User in Entertainment
Ease of use, great customer support, excellent insights!
Stephany S.
Verified User in Gambling & Casinos
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Mateusz P.
Verified User in Sporting Goods
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...
Alternatives
Discussions
ListenFirst has no discussions with answers
Is there a place of education for users?
6 comments
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
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