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- Laserfiche-vs-Upland FileBound
Compare Laserfiche and Upland FileBound 
At a Glance
Market Segments
Mid-Market (58.9% of reviews)
Small-Business (40.9% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Year
Contact Vendor for Pricing
Laserfiche
Star Rating
(972)4.7 out of 5
Market Segments
Mid-Market (58.9% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Year
Browse all 3 pricing plansUpland FileBound
Star Rating
(32)3.9 out of 5
Market Segments
Small-Business (40.9% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Upland FileBoundSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Laserfiche excels in its Web Interface with a score of 9.1, making it easy to navigate and manage documents. In contrast, Upland FileBound's web interface received a lower score of 8.3, which some users find less intuitive.
- Reviewers mention that Laserfiche's File Type Support is robust, scoring 9.1, allowing for a wide variety of document formats. Upland FileBound, while still competent, scores 8.5, which some users feel limits their flexibility in handling diverse file types.
- G2 users highlight Laserfiche's superior Quality of Support with a score of 8.9, noting that the support team is responsive and helpful. In comparison, Upland FileBound's support quality, rated at 7.7, has received feedback indicating slower response times and less effective assistance.
- Users on G2 report that Laserfiche's Form Creation feature is highly rated at 9.2, allowing for easy customization and user-friendly design. Upland FileBound, however, scores only 7.8 in this area, with some users expressing frustration over its limited capabilities.
- Reviewers mention that Laserfiche's Automation Building tools, particularly the Visual Editor and Custom Automation, are highly effective, scoring 8.9 and 9.0 respectively. Upland FileBound's automation features, while functional, do not match the same level of user satisfaction, scoring lower in both categories.
- Users say that Laserfiche's Document Management capabilities are top-notch, with a score of 9.2, providing comprehensive features for tracking and organizing documents. Upland FileBound, with a score of 9.0, is still strong but lacks some of the advanced functionalities that Laserfiche offers, leading to mixed reviews from users seeking more robust management options.
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Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$50.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
Laserfiche
Free Trial is available
Upland FileBound
No trial information availableRatings
Meets Requirements
9.1
804
8.5
18
Ease of Use
8.8
825
8.3
18
Ease of Setup
8.1
577
7.2
9
Ease of Admin
8.5
583
8.1
9
Quality of Support
8.9
770
7.7
16
Has the product been a good partner in doing business?
9.1
580
8.1
8
Product Direction (% positive)
9.5
806
7.3
17
Features by Category
File Management
7.6
17
Not enough data
9.1
18
Not enough data
9.1
18
Not enough data
8.9
18
Not enough data
7.7
16
Not enough data
Collaboration
9.0
18
Not enough data
9.2
18
Not enough data
7.8
18
Not enough data
8.6
17
Not enough data
Administration
9.1
18
Not enough data
9.1
19
Not enough data
9.4
18
Not enough data
9.1
18
Not enough data
9.4
17
Not enough data
9.2
17
Not enough data
9.3
17
Not enough data
Platform
8.2
22
Not enough data
9.0
22
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.3
22
Not enough data
Edit
8.9
347
Not enough data
8.8
334
Not enough data
8.6
303
Not enough data
8.8
321
Not enough data
Logistics
9.0
364
Not enough data
8.9
332
Not enough data
8.7
298
Not enough data
9.2
373
Not enough data
9.0
372
Not enough data
Invoice Management
8.9
73
Not enough data
8.6
53
Not enough data
9.2
83
Not enough data
Invoice Processing
8.7
64
Not enough data
8.0
55
Not enough data
9.1
80
Not enough data
8.1
50
Not enough data
Analytics
9.0
68
Not enough data
8.5
47
Not enough data
7.9
48
Not enough data
Integration
8.5
61
Not enough data
7.9
49
Not enough data
8.3
45
Not enough data
Risk
8.7
72
Not enough data
8.8
71
Not enough data
8.8
64
Not enough data
Recovery
8.4
48
Feature Not Available
8.7
81
Not enough data
Audit
8.8
74
Not enough data
8.6
59
Not enough data
8.0
48
Not enough data
8.0
56
Not enough data
Fraud
8.2
53
Feature Not Available
8.4
65
Not enough data
8.7
70
Feature Not Available
Automation Building
8.9
26
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
9.0
32
|
Verified
Not enough data
9.1
30
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
Bot Management & Execution
9.1
25
|
Verified
Not enough data
9.3
31
|
Verified
Not enough data
9.3
30
|
Verified
Not enough data
9.2
24
|
Verified
Not enough data
9.1
27
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
Intelligent Automation
8.8
30
|
Verified
Not enough data
8.5
18
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Digital Workflows
8.9
151
|
Verified
Not enough data
8.6
138
|
Verified
Not enough data
9.3
160
|
Verified
Not enough data
Forms
8.8
142
|
Verified
Not enough data
8.9
157
|
Verified
Not enough data
8.5
134
|
Verified
Not enough data
Automation
9.1
162
|
Verified
Not enough data
9.0
150
Not enough data
8.7
145
|
Verified
Not enough data
8.0
100
|
Verified
Not enough data
Operating System
9.0
191
Not enough data
7.0
103
Not enough data
7.2
92
Not enough data
Document Processing
8.8
189
Not enough data
8.6
175
Not enough data
7.9
142
Not enough data
8.4
147
Not enough data
8.3
161
Not enough data
Platform Additional Functionality
8.4
167
Not enough data
8.5
170
Not enough data
8.5
164
Not enough data
Customization
9.0
182
Not enough data
8.9
171
Not enough data
9.1
175
Not enough data
8.9
182
Not enough data
Additional Functionality
8.7
154
Not enough data
7.7
128
Not enough data
8.9
174
Not enough data
7.5
108
Not enough data
8.4
145
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process Management
8.9
325
Not enough data
8.8
313
Not enough data
8.8
312
Not enough data
8.5
231
Not enough data
8.0
194
Not enough data
8.5
204
Not enough data
9.2
265
Not enough data
Customization
9.0
347
Not enough data
9.1
353
Not enough data
9.2
355
Not enough data
8.5
291
Not enough data
8.6
291
Not enough data
Collaboration
8.7
327
Not enough data
8.6
303
Not enough data
9.0
334
Not enough data
9.0
341
Not enough data
Process Development
9.2
269
Not enough data
File Management
9.1
244
Not enough data
9.3
256
Not enough data
8.9
243
Not enough data
8.9
225
Not enough data
8.7
214
Not enough data
8.8
220
Not enough data
9.2
227
Not enough data
8.4
198
Not enough data
8.7
203
Not enough data
8.9
250
Not enough data
8.9
230
Not enough data
8.0
164
Not enough data
Workflow
9.2
239
Not enough data
9.0
233
Not enough data
9.0
228
Not enough data
9.1
225
Not enough data
8.6
178
Not enough data
Platform
8.5
144
Not enough data
8.9
240
Not enough data
8.6
219
Not enough data
8.8
192
Not enough data
8.4
163
Not enough data
Categories
Categories
Shared Categories
Laserfiche and Upland FileBound are categorized as AP Automation
Unique Categories
Upland FileBound has no unique categories
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland FileBound
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
36.8%
Education Management
7.5%
Primary/Secondary Education
5.1%
Information Technology and Services
4.6%
Higher Education
4.6%
Other
41.4%
Higher Education
13.6%
Retail
9.1%
Information Technology and Services
9.1%
Printing
4.5%
Oil & Energy
4.5%
Other
59.1%
Most Helpful Reviews
Laserfiche
Most Helpful Favorable Review
Brenda D.
Verified User in Primary/Secondary Education
Laserfiche takes the guesswork out of managing your documents. It shines a light on the benefit of a centralized document management system versus a network drive or other cloud-based storage. I also like the automation aspect, that is available in...
Most Helpful Critical Review
Verified User in Education Management
Everything about this product is designed to lock you in to work flows that have to be programmed in and cost exorbitant amounts of moeny to have their teams design them. Then you better not want to change anything. Complex. Costly. Not modern...
Upland FileBound
Most Helpful Favorable Review
Patrick M.
Verified User in Information Technology and Services
FileBound offers a tremendous amount of functionality at entry level cost. The features contained in FileBound are extremely useful for automating a variety of document based processes but these features are usually only found in extremely expensive...
Most Helpful Critical Review
Stacey B.
Verified User in Legal Services
If not used correctly, FileBound can be difficult to use and navigate
Brenda D.
Verified User in Primary/Secondary Education
Laserfiche takes the guesswork out of managing your documents. It shines a light on the benefit of a centralized document management system versus a network drive or other cloud-based storage. I also like the automation aspect, that is available in...
Patrick M.
Verified User in Information Technology and Services
FileBound offers a tremendous amount of functionality at entry level cost. The features contained in FileBound are extremely useful for automating a variety of document based processes but these features are usually only found in extremely expensive...
Verified User in Education Management
Everything about this product is designed to lock you in to work flows that have to be programmed in and cost exorbitant amounts of moeny to have their teams design them. Then you better not want to change anything. Complex. Costly. Not modern...
Stacey B.
Verified User in Legal Services
If not used correctly, FileBound can be difficult to use and navigate
Discussions
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 comments
HI
20 employees minimum.Read more
Upland FileBound has no discussions with answers
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