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Compare Kissflow and Smartsheet 
Featured Products
At a Glance
Market Segments
Mid-Market (55.8% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
No pricing available
$9.00 1 user Per Month
Kissflow
Star Rating
(590)4.3 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KissflowSmartsheet
Star Rating
(21,401)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kissflow. Users appreciate its combination of spreadsheet simplicity with robust project management features, allowing for customizable workflows and real-time collaboration.
- Users say that Smartsheet's implementation process is notably quick and intuitive, with many highlighting the ease of discovering its wide range of tools. This contrasts with Kissflow, where some users find the setup process less straightforward despite its drag-and-drop workflow builder.
- Reviewers mention that Smartsheet provides a comprehensive dashboard for better visibility, which is a standout feature for managing daily activities. In comparison, while Kissflow offers a clean layout and self-explanatory form-builders, some users feel it lacks the depth of features found in Smartsheet.
- According to verified reviews, both platforms receive positive feedback for their ease of use, but Kissflow edges out slightly in this area. Users appreciate its ability to automate processes without needing coding skills, making it accessible for non-technical users, particularly in the Procure-to-Pay process.
- G2 reviewers highlight that Smartsheet's quality of support is solid, though slightly lower than Kissflow's. Users of Kissflow commend its support for being responsive and helpful, which can be crucial for teams relying on timely assistance for workflow management.
- Users report that while both products have their strengths, Smartsheet's extensive user base and higher total number of reviews suggest a more established presence in the market. This can provide potential buyers with greater confidence in choosing a platform that has been tested by a larger community.
Pricing
Entry-Level Pricing
Kissflow
No pricing availableSmartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Kissflow
No trial information availableSmartsheet
Free Trial is available
Ratings
Meets Requirements
8.6
508
8.5
18,116
Ease of Use
8.8
512
8.4
18,356
Ease of Setup
8.3
368
8.3
10,148
Ease of Admin
8.5
357
8.5
7,606
Quality of Support
8.7
469
8.3
14,024
Has the product been a good partner in doing business?
8.6
341
8.6
7,056
Product Direction (% positive)
8.7
502
8.6
17,609
Features by Category
Tasks
Not enough data
8.7
10056
|
Verified
Not enough data
8.8
10060
|
Verified
Not enough data
8.5
9785
|
Verified
Not enough data
8.4
9463
|
Verified
Not enough data
8.1
9270
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9337
|
Verified
Not enough data
8.0
8799
|
Verified
Projects
Not enough data
8.6
9283
|
Verified
Not enough data
8.3
8630
|
Verified
Not enough data
8.2
8744
|
Verified
Not enough data
8.0
8660
|
Verified
Not enough data
8.2
8829
|
Verified
Not enough data
7.6
7600
|
Verified
Not enough data
8.0
8300
|
Verified
Not enough data
8.1
8861
|
Verified
Not enough data
7.8
7841
|
Verified
Not enough data
7.6
7445
|
Verified
Not enough data
7.6
7264
|
Verified
Resource Management
Not enough data
7.6
7740
|
Verified
Not enough data
7.6
7808
|
Verified
Not enough data
8.1
8439
|
Verified
Project Monitoring
Not enough data
7.8
7451
|
Verified
Not enough data
7.7
7561
|
Verified
Not enough data
8.2
8608
|
Verified
Generative AI
Not enough data
6.0
3061
Not enough data
6.1
3046
Agentic AI - Project Management
Not enough data
5.5
924
Not enough data
5.9
924
Not enough data
5.7
917
Not enough data
5.7
915
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
914
Portfolio Management
Not enough data
7.9
4813
Not enough data
8.5
5518
Not enough data
8.0
4999
Not enough data
7.7
4603
Project Management
Not enough data
8.2
5419
Not enough data
8.3
5496
Not enough data
7.7
4623
Resource Management
Not enough data
7.8
4754
Not enough data
7.8
4823
Not enough data
7.9
4773
Data & Analytics
Not enough data
8.0
4984
Not enough data
8.0
5162
Not enough data
8.1
5076
Not enough data
7.5
4446
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
8.5
183
8.3
5156
8.9
197
Feature Not Available
8.2
187
8.1
5021
8.3
197
8.5
5392
Management
8.0
177
Feature Not Available
8.1
167
8.1
4652
8.0
154
7.5
4367
Generative AI
7.7
10
6.3
1818
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7392
Not enough data
8.3
6924
Not enough data
7.8
6115
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6978
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Automation
Not enough data
8.5
4250
Not enough data
8.3
4203
Not enough data
8.1
3936
Administration
Not enough data
8.2
4103
Not enough data
8.1
3885
Not enough data
8.8
4101
Project management
Not enough data
8.7
4168
Not enough data
8.2
3896
Not enough data
8.6
4178
Not enough data
8.3
4027
Not enough data
8.4
3947
Not enough data
8.0
3624
Not enough data
8.3
4065
Workload
Not enough data
8.0
3696
Not enough data
8.3
3938
Not enough data
8.0
3740
Not enough data
7.9
3554
Communication & Collaboration
Not enough data
8.1
3724
Not enough data
8.3
3919
Not enough data
8.8
4116
Cost Management
Not enough data
7.7
3429
Not enough data
7.8
3423
Not enough data
7.5
3234
Integration
Not enough data
7.4
3276
Not enough data
7.4
3326
Not enough data
7.4
3357
Generative AI
Not enough data
6.5
1655
Not enough data
6.5
1661
Agentic AI - Work Management
Not enough data
5.8
363
Not enough data
6.0
362
Not enough data
5.8
362
Not enough data
5.9
360
Communication
Not enough data
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Controls
Not enough data
8.0
6468
Not enough data
7.6
5486
Not enough data
8.2
6799
Not enough data
Feature Not Available
Not enough data
7.9
6082
Project Management
Not enough data
8.8
7422
Not enough data
8.7
7295
Not enough data
8.6
7160
Not enough data
7.9
6147
Remote Collaboration
Not enough data
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2272
Not enough data
6.3
2276
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
427
Digital Workflows
9.0
40
|
Verified
Not enough data
9.4
38
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
Forms
8.8
36
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
8.7
38
|
Verified
Not enough data
Automation
9.2
38
|
Verified
Not enough data
8.9
37
Not enough data
9.0
38
|
Verified
Not enough data
7.9
28
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
20
Not enough data
8.8
18
Not enough data
8.7
15
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
9.0
17
Not enough data
Generative AI
6.9
9
Not enough data
6.9
9
Not enough data
Process Management
8.7
309
Not enough data
8.2
291
Not enough data
8.4
300
Not enough data
8.1
56
Not enough data
8.0
54
Not enough data
Feature Not Available
Not enough data
8.9
59
Not enough data
Customization
8.0
260
Not enough data
8.5
305
Not enough data
8.2
275
Not enough data
8.4
247
Not enough data
8.4
231
Not enough data
Collaboration
8.4
297
Not enough data
8.0
261
Not enough data
8.7
299
Not enough data
8.7
293
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.0
60
Not enough data
Application Design
8.2
26
Not enough data
8.1
26
Not enough data
8.1
90
|
Verified
Not enough data
8.2
90
|
Verified
Not enough data
9.0
96
|
Verified
Not enough data
Data Control
8.0
80
|
Verified
Not enough data
8.2
83
|
Verified
Not enough data
8.3
86
|
Verified
Not enough data
Publishing
8.7
90
|
Verified
Not enough data
8.4
87
|
Verified
Not enough data
8.6
84
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
9.0
45
Not enough data
8.2
46
Not enough data
8.6
44
Not enough data
9.2
50
Not enough data
Data Control
8.6
38
Not enough data
8.8
42
Not enough data
8.9
41
Not enough data
Publishing
8.8
45
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kissflow and Smartsheet are categorized as Workflow Management
Unique Categories
Kissflow is categorized as Digital Process Automation (DPA), No-Code Development Platforms, Business Process Management, Low-Code Development Platforms, and Application Development Platforms
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Kissflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Education Management
7.2%
Financial Services
5.2%
Internet
3.4%
Computer Software
3.1%
Other
72.7%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
How do i generate a well understood summary report for all the request put on kissflow
3 Comments
CP
They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use. It tells me how...Read more
How do I delete multiple records that have been completed
1 Comment
WW
As an admin there are several ways. I typically will go to reports then all items. Under here you can chose the app you are working with and click it. From...Read more
What is Kissflow software?
1 Comment
Official Response from Process Street
Kissflow is a process management platform similar to Process Street. You can manage different workflows and processes.
Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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