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Compare Infobip and Unifonic 
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At a Glance
Market Segments
Mid-Market (42.6% of reviews)
Mid-Market (76.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Infobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipUnifonic
Star Rating
(13)4.8 out of 5
Market Segments
Mid-Market (76.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UnifonicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in its Bulk SMS functionality, receiving a score of 9.6, while Unifonic's performance in this area is not specified, indicating a potential gap in bulk messaging capabilities.
- Reviewers mention that Unifonic stands out with a higher Ease of Use rating of 9.6 compared to Infobip's 9.0, suggesting that users find Unifonic's interface more intuitive and user-friendly.
- G2 users highlight that Infobip's API Integration is rated at 9.8, showcasing its robust capabilities for developers, whereas Unifonic's API features are less emphasized, which may affect integration flexibility.
- Users on G2 report that Unifonic offers superior Quality of Support with a score of 9.5, compared to Infobip's 8.5, indicating that Unifonic may provide more responsive and effective customer service.
- Reviewers say that Infobip's Ease of Setup is rated at 8.7, which is higher than Unifonic's 8.2, suggesting that users may find it easier to get started with Infobip's platform.
- Users report that Unifonic's Transactional SMS feature is rated at 8.9, which is competitive, but Infobip's overall functionality in this area is not highlighted, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Infobip
No pricing availableUnifonic
No pricing availableFree Trial
Infobip
No trial information availableUnifonic
No trial information availableRatings
Meets Requirements
9.1
38
9.1
11
Ease of Use
9.0
39
9.5
13
Ease of Setup
8.8
23
8.2
13
Ease of Admin
8.9
22
7.9
7
Quality of Support
8.5
42
9.4
11
Has the product been a good partner in doing business?
8.6
23
9.0
7
Product Direction (% positive)
8.5
39
8.9
11
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Feature Not Available
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
9.0
7
SMS Platform
Not enough data
9.6
8
Not enough data
9.8
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
9.6
8
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
22
Not enough data
9.2
24
Not enough data
9.3
27
Not enough data
Support
9.1
30
Not enough data
8.7
21
Not enough data
8.6
30
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and Unifonic are categorized as Chatbots
Unique Categories
Infobip is categorized as WhatsApp Marketing, Communication Platform as a Service (CPaaS), Transactional Email, and RCS Business Messaging
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unifonic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Retail
15.4%
Information Technology and Services
15.4%
Financial Services
15.4%
Telecommunications
7.7%
Non-Profit Organization Management
7.7%
Other
38.5%
Discussions
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
Unifonic has no discussions with answers
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