G2 reviewers report that Gusto excels in overall user satisfaction, boasting a significantly higher G2 Score compared to HR Plus. Users appreciate Gusto's intuitive interface and smooth onboarding process, with one user noting, "The on-boarding experience was smooth and easy."
Users say Gusto's ease of use is a standout feature, with a score that reflects its user-friendly design. Reviewers highlight the platform's automations that help manage compliance tasks, stating, "I love Gusto's automations that keep track of needed tasks based on state and local laws."
According to verified reviews, Gusto's customer support is highly rated, with users mentioning the quality of assistance they receive. One user remarked on the "good customer support," which contrasts with HR Plus, where reviewers have expressed concerns about support quality.
Reviewers mention that while HR Plus is described as "very user friendly" and "super easy to use," it lacks the advanced features and integrations that Gusto offers. Users of HR Plus appreciate its simplicity but miss the comprehensive capabilities found in Gusto.
G2 reviewers highlight Gusto's strong market presence, particularly among small businesses, with 84.1% of reviews coming from this segment. This indicates that Gusto is well-tailored to the needs of smaller organizations, unlike HR Plus, which has a lower percentage of small business users.
Users report that Gusto's payroll features, such as direct deposit and tax filing, are particularly robust, with one user stating, "I have until 1-2 days before payroll is due to ensure the money is in my account." In contrast, HR Plus users have noted limitations in payroll functionalities, suggesting that Gusto is the better choice for payroll management.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
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Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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