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Compare Gusto and Roll by ADP

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At a Glance
Gusto
Gusto
Star Rating
(7,549)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Roll by ADP
Roll by ADP
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (100.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Learn more about Roll by ADP
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Gusto excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Roll by ADP. Users appreciate the smooth onboarding experience and the intuitive interface, making payroll management feel effortless.
  • Users say that Gusto's automation features are a standout, with many highlighting how it keeps track of necessary tasks based on local laws. This proactive approach alleviates concerns about compliance, as one user noted, "I never have to worry or question if we filed what needed filing."
  • According to verified reviews, Roll by ADP is praised for its simple interface and responsive customer service. Users find it easy to navigate, which is particularly beneficial for small businesses looking for straightforward payroll solutions.
  • Reviewers mention that while Gusto has a higher entry-level price, many feel the value justifies the cost due to its extensive features and support. In contrast, Roll by ADP offers a lower starting price, appealing to budget-conscious users, but may lack some of the advanced functionalities that Gusto provides.
  • G2 reviewers highlight that Gusto's mobile app is well-received, with users enjoying the convenience of managing payroll on the go. In comparison, while Roll by ADP also offers mobile capabilities, some users feel it doesn't match the overall experience provided by Gusto's app.
  • Users report that both platforms provide solid customer support, but Gusto's support is often described as more comprehensive. One user noted, "ease of use, low cost, and good customer support," indicating that Gusto's support team is a key factor in their positive experience.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
Browse all 3 pricing plans
Roll by ADP
Get the first 3 months FREE!
$39.00
Per Month
Learn more about Roll by ADP
Free Trial
Gusto
Free Trial is available
Roll by ADP
Free Trial is available
Ratings
Meets Requirements
9.4
6,028
9.4
18
Ease of Use
9.5
6,229
9.3
20
Ease of Setup
9.3
4,930
9.2
17
Ease of Admin
9.3
2,165
9.6
14
Quality of Support
9.0
5,024
9.2
18
Has the product been a good partner in doing business?
9.1
2,165
9.3
14
Product Direction (% positive)
9.2
6,128
9.4
18
Features by Category
8.6
2,516
Not enough data
Core HR
8.8
893
Not enough data
9.0
892
Not enough data
8.0
784
Not enough data
8.6
836
Not enough data
8.8
852
Not enough data
8.7
850
Not enough data
Generative AI
7.2
472
Not enough data
Platform
8.2
2231
Not enough data
8.0
2038
Not enough data
Feature Not Available
Not enough data
8.9
2255
Not enough data
9.2
2258
Not enough data
8.9
2171
Not enough data
8.8
2225
Not enough data
9.1
2255
Not enough data
Employee Self Service
9.5
5037
|
Verified
7.9
18
8.9
4603
|
Verified
Feature Not Available
9.0
4666
|
Verified
9.4
18
Administration
9.4
4863
|
Verified
9.6
19
9.0
4544
|
Verified
Feature Not Available
9.6
5006
|
Verified
9.7
19
8.9
4419
|
Verified
Feature Not Available
9.2
4621
|
Verified
9.2
18
8.8
4152
|
Verified
7.7
16
9.1
4346
|
Verified
Feature Not Available
9.2
4520
|
Verified
7.5
17
9.2
4529
|
Verified
Feature Not Available
Taxes
9.3
4784
|
Verified
8.9
18
9.2
4663
|
Verified
8.2
18
Feature Not Available
9.1
18
Integration
8.6
4065
|
Verified
Feature Not Available
8.8
4095
|
Verified
Feature Not Available
8.8
4149
|
Verified
7.1
16
8.6
3898
|
Verified
Feature Not Available
Platform
9.0
4535
|
Verified
8.1
18
9.2
4544
|
Verified
9.2
18
9.3
4704
|
Verified
9.2
18
9.2
4427
|
Verified
8.2
17
Benefits AdministrationHide 31 FeaturesShow 31 Features
8.7
2,550
Not enough data
Benefits Administration Platform Features
9.0
1352
Not enough data
8.9
1310
Not enough data
8.4
1214
Not enough data
9.0
1317
Not enough data
9.0
1304
Not enough data
9.2
1337
Not enough data
9.0
1271
Not enough data
8.8
1249
Not enough data
Benefits Administration Platform Features
9.0
1352
Not enough data
8.9
1310
Not enough data
8.4
1214
Not enough data
9.0
1317
Not enough data
9.0
1304
Not enough data
9.2
1337
Not enough data
9.0
1271
Not enough data
9.1
925
Not enough data
8.8
1249
Not enough data
8.5
1056
Not enough data
8.3
974
Not enough data
8.9
1038
Not enough data
Generative AI
7.2
837
Not enough data
7.2
834
Not enough data
7.1
829
Not enough data
Platform
8.2
2231
Not enough data
8.0
2038
Not enough data
Feature Not Available
Not enough data
8.9
2255
Not enough data
9.2
2258
Not enough data
8.9
2171
Not enough data
8.8
2225
Not enough data
9.1
2255
Not enough data
8.6
196
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
187
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
9.0
820
Not enough data
Platform Basics
9.2
772
Not enough data
9.2
775
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
751
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
755
Not enough data
8.4
650
Not enough data
9.1
733
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
8.6
2,473
Not enough data
Agentic AI - Onboarding
7.6
241
Not enough data
7.9
243
Not enough data
7.8
243
Not enough data
7.9
244
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1144
Not enough data
9.0
1164
Not enough data
9.2
1162
Not enough data
8.4
1081
Not enough data
8.7
1093
Not enough data
8.6
1086
Not enough data
Platform Additional Functionality
9.2
1141
Not enough data
8.7
1089
Not enough data
8.5
1063
Not enough data
8.9
1106
Not enough data
9.1
1126
Not enough data
Platform Data
8.4
1014
Not enough data
8.7
1054
Not enough data
8.8
1042
Not enough data
Platform
8.2
2231
Not enough data
8.0
2038
Not enough data
Feature Not Available
Not enough data
8.9
2255
Not enough data
9.2
2258
Not enough data
8.9
2171
Not enough data
8.8
2225
Not enough data
9.1
2255
Not enough data
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1082
Not enough data
Categories
Categories
Shared Categories
Gusto
Gusto
Roll by ADP
Roll by ADP
Gusto and Roll by ADP are categorized as Payroll
Unique Categories
Roll by ADP
Roll by ADP has no unique categories
Reviews
Reviewers' Company Size
Gusto
Gusto
Small-Business(50 or fewer emp.)
84.0%
Mid-Market(51-1000 emp.)
15.4%
Enterprise(> 1000 emp.)
0.6%
Roll by ADP
Roll by ADP
Small-Business(50 or fewer emp.)
100.0%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Gusto
Gusto
Non-Profit Organization Management
5.7%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.6%
Roll by ADP
Roll by ADP
Consulting
13.6%
Consumer Services
13.6%
Real Estate
9.1%
Telecommunications
4.5%
Retail
4.5%
Other
54.5%
Alternatives
Gusto
Gusto Alternatives
Rippling
Rippling
Add Rippling
Paycor
Paycor
Add Paycor
Justworks
Justworks
Add Justworks
Paylocity
Paylocity
Add Paylocity
Roll by ADP
Roll by ADP Alternatives
Patriot Payroll
Patriot Payroll
Add Patriot Payroll
Rippling
Rippling
Add Rippling
Paychex
Paychex
Add Paychex
OnPay
OnPay
Add OnPay
Discussions
Gusto
Gusto Discussions
Is there an app for Gusto payroll?
4 Comments
Michael M.
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider. Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
Prafful  P.
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
Roll by ADP
Roll by ADP Discussions
Monty the Mongoose crying
Roll by ADP has no discussions with answers