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Roll by ADP Reviews & Product Details

Roll is a first-of-its-kind, intelligent chat-based mobile payroll app for small businesses. Set up your account directly within the Roll app in minutes. See why Roll is faster, easier and more affordable than other payroll providers. Get the first 3 months free! Roll for you and your business: ● Quickly set up and pay hourly and salaried employees ● Run unlimited payrolls with an easy-to-use mobile app ● Run payroll in all 50 states, plus pay people who live and work in different states ● Multiple ways to pay workers: salary, hourly, contract—even by the mile, by the load, per diem, and more ● Pay workers whenever however: same-day or next-day direct deposit or company check ● Integrate with QuickBooks Online® ● Get proactive reminders and alerts to stay on top of important tasks and deadlines ● Get payroll reports sent to you, and payroll registers sent to your accountant ● 24/7/365 live support Roll for your team: ● Easily update their profile, home address, tax withholding, and more ● Receive payday notifications ● View and print paystub and tax statements ● Get proactive notifications, task and deadline reminders

Seller

ADP

Discussions

Roll by ADP Community

Languages Supported

English, Spanish

Overview by

Ivanessa Maldonado

Pricing

Pricing provided by Roll by ADP.

Get the first 3 months FREE!

$39.00

Per Month

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Top-Rated Alternatives

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Roll by ADP Media

Roll by ADP Demo - Your very own payroll assistant

Roll's proactive task and deadline reminders let you know when it’s time to do payroll (and other important stuff). All you have to do is chat back.

Roll by ADP Demo - Answers and advice powered by GenAI

With insights drawn from ADP's deep knowledge database, small business owners can seek personalized guidance on managing and growing their business through an intuitive, chat-based conversation right from Roll.

English- and Spanish-speaking business owners and employees can use Roll and converse in their native language, making payroll processes smoother and more accurate with less confusion and mistakes

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Kaitlyn G.

HR Manager

Real Estate

Small-Business (50 or fewer emp.)

5/12/2025

"Cheap - You get what you pay for"

2/5

What do you like best about Roll by ADP?

It is super inexpensive and works fine for a really small teams. Only pay for who you pay which is nice when you are working with contractors who are not all paid on a regular basis. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

It is not a super user friendly app. It can ONLY be used on your phone and its short of clunky. Everything is done through a "chat" on the app and it can get hard to navigate. If you have more than 5 people on your team I would stay away from this if you can. Review collected by and hosted on G2.com.

Ryan M B.

Regional Board of Directors - Corporate Relations and Events

Small-Business (50 or fewer emp.)

5/30/2024

"Easy decision easy payroll provider"

5/5

What do you like best about Roll by ADP?

I enjoy your roll because of the ease of the process the support on the back in with the chat function When submitting a ticket overall it's an easy and pleasant experience when you are a busy business owner. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

There are a few things that come to mind but have been corrected from support but one of them is child support and how to complete changes with the amounts when that happens. Also, there are not social sec numbers on the paystub's so when verifications need to happen, those numbers are not on there, and those forms cannot be used. Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Hi Ryan - Thank you for sharing your positive experience with Roll by ADP. We understand the importance of easy payroll processes for busy business owners. We will take your feedback about child support and social security numbers into consideration for future improvements.

Celeste G.

Business Owner

Small-Business (50 or fewer emp.)

8/20/2024

"Perfect for small businesses"

5/5

What do you like best about Roll by ADP?

Roll is a great tool for small business. Their support team is always available for help and to answer questions. I like how the app integrates with desktop. It's quick and easy. Of course there are a few things I would like to see in future updates. I would like to be able to easily pull up payment history for individual employees. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

I made a suggestion above. Hopefully my suggestion is simpl due to operater ignorance. Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Hi Celeste - We're thrilled to hear that Roll by ADP has been beneficial for your small business by saving you time with payroll tax duties. Our support team is always available to assist you, and we appreciate your suggestion for improving the ability to pull up payment history for individual employees. We'll definitely consider this for future updates.

Kyle W.

Strategy, Data Infrastructure, Analytics

Small-Business (50 or fewer emp.)

8/20/2024

"Fast customer service chat based convenient payroll app"

5/5

What do you like best about Roll by ADP?

How knowledgeable the chat agents are about all the various state and local regulations, and the willingness for ADP to make amendments as needed. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

The FAQ aren't very helpful for specific issues and sometimes the chat agent can drop off. Or there's no notification sent when the agent replies. So it's easy to miss messages, and end up having to ask the agent to review previous logs. Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Hi Kyle - We appreciate your positive feedback on the knowledge of our chat agents. We apologize for the issues with our FAQs and chat notifications. We will work on enhancing these features to better serve your needs.

Meg M.

CEO

Small-Business (50 or fewer emp.)

6/3/2024

"Perfect for busy small business owner!"

5/5

What do you like best about Roll by ADP?

I love that it alerts me when it's pay roll time and does all the tax stuff for me! Super easy to use and customer support is awesome - I can text in the app at any time and it will even email me documents later if I need! Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

The notifications would be better if they also had an option to email me because sometimes I miss the phone push notifications Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Thank you for sharing your positive experience with Roll by ADP! We're glad to hear that the system has made payroll and tax management easier for you. We'll definitely take your suggestion about email notifications into account for future enhancements.

Mark R.

Owner

Small-Business (50 or fewer emp.)

8/20/2024

"Great Chat support"

4.5/5

What do you like best about Roll by ADP?

Easy to use and a price point for a small business like mine that makes sense. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

We have had some issues with taxes. Utah can be strange. I would have like the communication to be a little better. Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Hi Mark - Thank you for your feedback! We're pleased to hear that Roll by ADP is meeting your small business needs. We apologize for any issues you've encountered with our communications around taxes. We're committed to addressing these issues and appreciate your patience.

Jennifer J.

Small-Business (50 or fewer emp.)

3/14/2024

"Accurate and Easy!"

5/5

What do you like best about Roll by ADP?

Generally, I'm not a big fan of using apps for business purposes but Roll by ADP is so simple to use, quick, and accurate that I've become a big fan. I run payroll twice a month and it takes five minutes. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

It took me a little while to get the hang of using the app, especially what all of the icons mean and how they function. Luckily, the CSRs on the Chat are patient and knowledgeable so that made learning easy. Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Hi Jennifer! We're thrilled to hear that you find Roll by ADP simple to use and accurate for your payroll needs. We appreciate your feedback and are glad to have you as a fan!

James H.

Owner

Small-Business (50 or fewer emp.)

8/20/2024

"Does the job"

5/5

What do you like best about Roll by ADP?

Simple interface. Easy to use. Responsive customer service. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

I would like an easier way to login on my PC. Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Hi James - Thank you for the positive feedback on Roll by ADP's simple interface and responsive customer service. We understand the importance of a seamless login process and will work to enhance the experience on your desktop.

Mark R.

Owner

Small-Business (50 or fewer emp.)

5/30/2024

"Best bang for the buck"

4.5/5

What do you like best about Roll by ADP?

The chat feature has been great. I was hesitant that chat was the only means of contact, but they are quick and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Roll by ADP?

They had some trouble with the state taxes in the beginning, but all cleared up now. Review collected by and hosted on G2.com.

Response from Ivanessa Maldonado of Roll by ADP

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Hi Mark - Thank you for sharing your experience with Roll by ADP. We're pleased to hear that you find our chat feature helpful and that Roll has made your payroll process quick and easy. We apologize for any initial trouble with state taxes, but we're glad that it has been resolved.