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Patriot Payroll Reviews & Product Details

Patriot Payroll Overview

What is Patriot Payroll?

Patriot Payroll is for USA business owners with 1-500 employees. Basic Payroll is $17/month + $4 per employee or contractor. Full Service Payroll with tax filing is $37/month + $4 per employee or contractor. With Patriot's Basic Payroll, you run payroll and handle your tax filings. With Patriot's Full Service Payroll, you run payroll, but let us handle the payroll tax filings. Both payroll options come with free USA-based setup and support, free direct deposit, unlimited payrolls, time-off accruals, customizable payroll, integrations, a Net to Gross Payroll tool, and so much more.

Patriot Payroll Details
Languages Supported
English
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Product Description

Patriot Payroll is online payroll software for business owners with up to 500 employees.

How do you position yourself against your competitors?

We know from firsthand experience that starting and running a business is very demanding, and it’s tougher today than ever before.

We're thrilled to simplify your responsibilities by offering easy payroll options at affordable prices. We also offer optional time and attendance software and human resources software add-ons.

We are made and supported in America. Our highly-reviewed customer service is part of what makes our company great. We are hard-working, friendly, and responsive, and we care about our customers.


Seller Details
Year Founded
2002
HQ Location
Canton, OH
Twitter
@PatriotSoftware
2,792 Twitter followers
LinkedIn® Page
www.linkedin.com
149 employees on LinkedIn®
Description

Patriot Software offers online accounting and payroll software to US business owners and their accountants. We have a passion for American business, hard work, and delivering simple, yet powerful, software you can afford. The best part is...we have fun doing it!Our mission is to make accounting and payroll fast, simple, and affordable for millions of American businesses and their accountants.


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Recent Patriot Payroll Reviews

Laura B.
LB
Laura B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Processing Payroll for clients, Patriot is my golden standard"
Patriot Payroll walks you through everything needed for correct and timely payroll. It is the easiest and most reliable platform I have used, out o...
LW
Lisa W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Incredible customer Service"
I really appreciate their willingness to help and solve issues. It is easy to talk to a person and they stick with you and help you get the issue s...
BL
Belia L.Small-Business (50 or fewer emp.)
4.5 out of 5
"PLEASED AND SATISFIED PATRIOT PAYROLL USER"
This tool is user-friendly. Has experienced and outstanding customer services. Its interface is simple and inituitive. Tax compliance is accurate.
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Patriot Payroll Media

Patriot Payroll Demo - Patriot Software Payroll Process Step 1
Payroll process step 1: Enter in employee hours
Patriot Payroll Demo - Patriot Software Payroll Process Step 2
Payroll Process step 2: Approve payroll
Patriot Payroll Demo - Patriot Software Payroll Process Step 3
Payroll process step 3: Print paychecks or pay stubs
Patriot Payroll Demo - Mobile Friendly
Patriot is mobile friendly so you can run payroll anywhere!
Patriot Payroll Demo - Patriot's Payroll Details Report
Patriot's Payroll Details Report shows year-to-date details.
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Video Reviews

555 Patriot Payroll Reviews

4.8 out of 5
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555 Patriot Payroll Reviews
4.8 out of 5
555 Patriot Payroll Reviews
4.8 out of 5

Patriot Payroll Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Patriot PayrollQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LW
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

I really appreciate their willingness to help and solve issues. It is easy to talk to a person and they stick with you and help you get the issue solved. They are willing to help you learn about their product as well as troubleshoot if you are having issues. It is SO great to talk to a person that I can understand.

I also appreciate that the payroll is easy to use and that Patriot software can handle federal, state, and local payroll tax and automatically complete the fillings. The accounting software offers a great range of reports. I can easily print 1099s and 1096s.

They have transparent pricing. Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

It can be a bit difficult to get all your information in and learn the program. Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

Help me manual enter the things I needed to at setup. Review collected by and hosted on G2.com.

JP
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

Switching to Patriot Payroll Software has been a game-changer for my business! After dealing with the hassle and high costs of my old accountant, I was on the lookout for a more efficient and affordable solution. Patriot Payroll not only met but exceeded my expectations.

From the moment I started using Patriot Payroll, I was impressed by how seamlessly the transition went. The setup was straightforward, and I was able to transfer all my payroll data without any issues. The user interface is intuitive, making it easy to navigate and manage all my payroll tasks effortlessly.

One of the best features of Patriot Payroll is its affordability. The pricing is incredibly reasonable, especially considering the comprehensive services it offers. It handles all payroll deposits and reports with precision, giving me peace of mind knowing that everything is taken care of accurately and on time.

Additionally, Patriot Payroll integrates smoothly with QuickBooks, which was a huge plus for me. This integration saves me a significant amount of time and eliminates the need for manual data entry, ensuring that my accounting records are always up-to-date.

Overall, Patriot Payroll Software has made payroll management a breeze for my business. It's reliable, cost-effective, and packed with features that cater to all my payroll needs. I highly recommend it to anyone looking to simplify their payroll process and save money in the long run! Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

I have not had any issues with Patroit Payroll. Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

I had problems keeping up with Tax Deposits. I do not have that issue now. And the gateway to have employees access thier own information is a gamechanger. Review collected by and hosted on G2.com.

Catherine P.
CP
Senior Technical Writer, Editor, Translator (IT, legal, medical/clinical trials/pharmaceutical)
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

This is my first full year having used Patriot Payroll. I switched to them initially due to the price, as my private business provider (a one-man band) raised the prices to more than double the market rate. I was pleasantly surprised not only by the very democratic, affordable pricing, which in itself is a reason to sign up, but the ease of use. After you input all of your information, you're done and the system takes care of it for you. Also, the few times I have called or written for help, they have been immediately responsive with clear, concise answers. All of their help desk staff are well informed and educated, you never have to talk to a call center or new-hire who doesn't know what is going on. They are a breath of fresh air. My hope is that they can keep the rates reasonable, and keep the quality high. If so, I'm in for the long haul! Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

So far I haven't experienced any downsides. Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

Submitting annual/quarterly taxes for me. Huge time saver. Also, it guarantees no mistakes! Review collected by and hosted on G2.com.

DT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

From the very beginning, the user interface has an intuitive layout which is very easy for a beginning business to use without payroll system experience.

Easy to set up an employee, salary or Hourly. Adjust their withholdings, and run direct deposit payroll. Extremely simple.

Also, the reports are comprehensive and their help section is awesome.

I have called multiple times on how to do something and they are the best with phone customer service. Especially as a new payroll software user, I did not know what many forms or reports did.

I also had a three-way call with Patriot, me, and my financial advisor on the proper setup of solo 401(k). That helped a ton. Now it is part of every paycheck.

Now over 2 years into the product, I would not switch and see how it can grow with my business. I have recommended it to others. It was recommended to me by a friend who no longer has her own business.

Finally, If you take advantage they have free webinars that are very helpful. I have done a couple. Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

The only downside is I wish there help files where more complete as to what each report can do and what it is for. As I still feel new to business I sometimes search for what I need. But, when I call they always help! Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

Run payroll simply and collect and remit all of my collected taxes to the proper agencies.

Direct payroll deposit a breeze

W2 formation and CPA-required reports

Tracks 401(k) and Company Match deductions Review collected by and hosted on G2.com.

Kristie W.
KW
Office Administrator/Dispatcher
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

Patriot Payroll is so easy to use, you don't need much assistance from support. It is very user friendly, intuitive and can't beat the cost. We came over from ADP which had so many bells and whistles I was constantly having to call and ask for assistance which took a lot of time away from other responsibilities. This platform is so easy to use and customer support responds promptly. I also like that I didn't have to go through three forms of identification.

I would recommend them to any small business; great product! Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

Nothing; no recommended improvements. Seriously. Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

They helped guide me through setting up the 401k deductions. Review collected by and hosted on G2.com.

RG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

What I appreciate most about Patriot Payroll is its user-friendly and intuitive interface, which is perfect for someone like me who is new to payroll management. The automation features are a standout, significantly simplifying the process. I find that it requires minimal effort on my part to manage payroll effectively, allowing me to focus more on growing my business. Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

Nothing so far. Everthing has been smoothe so far Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

Patriot Payroll has been instrumental in solving my lack of experience in managing payroll. As a first-time user, not only has it simplified payroll processing for me, but it has also provided invaluable assistance with workers' compensation insurance. This comprehensive support has been a major benefit, allowing me to handle these complex tasks confidently and efficiently, which is crucial for the smooth operation of my business. Review collected by and hosted on G2.com.

BL
Marketing Specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Patriot Payroll?

This tool is user-friendly.

Has experienced and outstanding customer services.

Its interface is simple and inituitive.

Tax compliance is accurate. Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

The initial setup was a little confusing,but i was able to call and i got assistance. Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

I am able to keep track of paid time off,deductions,garnishments and all the reporting.

I appreciate that i can be able to see past reporting and fillings as well.

I also like the fact that we can print the check,keep up-to-date with tax laws and submit all returns electronically. Review collected by and hosted on G2.com.

Mike D.
MD
Principal Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

Patriot software has a very easy to use platform. Love the fact they pay taxes for you. Great option for any budget, and bountiful features for what little we pay monthly Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

Not much to dislike. Easy to use, simple to learn, efficient implementation. Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

Paying myself as a business owner has never been easier. And its simple to add a bonus or disbursement without added costs Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

Patriot payroll does everything I need it to do for my clients - easy to use interface, connects to QBO, great price, and excellent customer service. I have had no issues whatsoever with them filing the necessary taxes (qquarterly tax filings). I've needed to reach out to customer service for a variety of things over the 3+ years that I've used them, and they are always speedy to reply, detailed in their response, and I love that I can email them about things. That way I have a paper trail to reference later if needed. Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

Patriot really has all the features I could wish for, but sometimes I've had to reach out to their customer service team to ask about a feature I want. To be clear: they've always had the features available (like very detailed break-out/QBO mapping of each employee's other money types, e.g. mapping each employee's housing allowance to a unique line item in QBO), but it wasn't obvious that it was offered until I asked for it and then it has to be "activated" for my client. It'd be nice if all their features were more easily viewed and I didn't have to reach out about it. This is hardly a complaint or gripe about Patriot though. I get what I need and want from them, but sometimes it just takes an email to get it. I sing their praises to anyone looking for a cost-effective payroll solution. Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

Patriot is great from a budget standpoint, as well as combining tasks into one affordable place. Previously an accountant was used for tax filings for one of my clients, which was extrememly expensive, but Patriot gets it done for the reasonable price of their Full Service Payroll. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Patriot Payroll?

Cheap and quick to use for basic functions like running payroll Review collected by and hosted on G2.com.

What do you dislike about Patriot Payroll?

Some of the functions, such as processing a holiday or vacation, are not intuitive. If you wish to make a change to the amount of time granted to someone, it is a pain. Also, if you are processing payroll for different types of employees, such as hourly employees and salaried employees, or if they are paid on a different schedule (monthly versus biweekly), you must use a drop down menu to pick the type of employee you are processing before you can see the applicable employees in the list. It is rather disconcerting, because for example, if your default setting is for biweekly employees, only those employees show and are able to be processed. You don't realize you have to drop down and go to a completely different screen to find and locate and process your monthly employees. It takes a while to find the option and realize it exists. The first time I put employees on two schedules I kept going around and around and around all of the options on the site, trying to figure out how to process the monthly employee, because I couldn't find them anywhere. It was a waste of more than an hour until i found I could switch from biweekly to monthly employees on the payroll processing. It was a waste of precious time and I was very frustrated it was not made clearer taht a drop down option existed or that I could simply click on an option for "process monthly employee payroll". Review collected by and hosted on G2.com.

What problems is Patriot Payroll solving and how is that benefiting you?

Low cost payroll for only 2 employees. Review collected by and hosted on G2.com.