G2 reviewers report that Gusto excels in user satisfaction, boasting a significantly higher overall score compared to Rise. Users appreciate the intuitive onboarding experience and the ability to manage payroll with ease, highlighting features like the automation that keeps track of state and local filing requirements.
According to verified reviews, Gusto's implementation process is praised for its speed and simplicity, with many users noting that they can set up their accounts quickly and start using the software without extensive training. In contrast, some Rise users mention that while the platform is user-friendly, they sometimes struggle with specific configurations.
Users say that Gusto provides exceptional customer support, often going above and beyond to assist with inquiries. Recent feedback highlights the responsiveness of the support team, while Rise users appreciate the availability of help articles but feel that direct support could be more robust.
Reviewers mention that Gusto's features for payroll management, such as the ability to adjust payroll just days before it's due, are a game-changer for small businesses. In comparison, while Rise offers flexibility in payroll adjustments, users feel that Gusto's overall functionality in this area is more comprehensive.
G2 reviewers highlight Gusto's strong focus on compliance and automation, which helps businesses stay on top of necessary filings and regulations. Users express confidence in Gusto's ability to manage these tasks efficiently, whereas Rise users appreciate its all-in-one convenience but note that it may not be as robust in compliance features.
According to recent user feedback, Gusto's mobile app is highly rated for its functionality, allowing users to manage payroll and access important information on the go. Rise's mobile capabilities are seen as adequate, but users feel that Gusto offers a more seamless mobile experience overall.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
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Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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