Compare Echobox Social and Meltwater 
At a Glance
Market Segments
Small-Business (63.9% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Echobox Social
Star Rating
(99)4.6 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Echobox SocialMeltwater
Star Rating
(2,504)4.1 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterEchobox Social vs Meltwater
When assessing the two solutions, reviewers found Echobox Social easier to use, set up, and administer. Reviewers also preferred doing business with Echobox Social overall.
- Reviewers felt that Echobox Social meets the needs of their business better than Meltwater.
- When comparing quality of ongoing product support, reviewers felt that Echobox Social is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Echobox Social over Meltwater.
Pricing
Entry-Level Pricing
Echobox Social
No pricing availableMeltwater
No pricing availableFree Trial
Echobox Social
No trial information availableMeltwater
No trial information availableRatings
Meets Requirements
9.0
70
7.9
2,142
Ease of Use
9.4
70
7.8
2,176
Ease of Setup
9.3
41
7.8
1,154
Ease of Admin
9.8
36
8.1
930
Quality of Support
9.5
69
8.6
2,067
Has the product been a good partner in doing business?
9.6
35
8.4
936
Product Direction (% positive)
9.3
64
8.0
2,125
Features by Category
Social Analytics
6.9
17
7.8(won by 0.9)
525
7.2
17
7.7(won by 0.5)
513
9.3(won by 1.3)
25
8.0
518
Feature Not Available
6.8(won by default)
376
Feature Not Available
Feature Not Available
7.5(tied score)
10
7.5(tied score)
394
6.8
10
7.1(won by 0.3)
425
Reports & Dashboards
8.8(won by 1.1)
20
7.7
544
8.4(won by 0.4)
22
8.0
565
8.9(won by 1.0)
22
7.9
481
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content & Collaboration
9.4
41
8.1
238
8.9
40
7.4
211
Feature Not Available
7.3
202
9.2
28
7.5
203
9.6
42
8.0
228
9.6
31
7.6
212
Social Management
9.1
46
8.3
280
9.6
56
7.8
267
9.2
42
7.4
237
9.0
51
7.9
275
Feature Not Available
6.5
208
9.4
26
7.1
208
7.7
14
7.3
100
Agentic AI - Social Media Management
Not enough data
5.8
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
23
Media Channels
Not enough data
7.3
636
Not enough data
7.2
658
Not enough data
8.5
732
Geographic Coverage
Not enough data
7.8
704
Not enough data
8.2
712
Not enough data
7.6
636
Reporting
Not enough data
8.2
709
Not enough data
8.1
697
Not enough data
7.8
692
Not enough data
7.9
715
Agentic AI - Media Monitoring
Not enough data
6.3
83
Not enough data
6.3
81
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Generative AI
Not enough data
6.5
288
Not enough data
6.6
283
Audiences
Not enough data
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Data Analysis
Not enough data
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Agentic AI - Audience Intelligence Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring & Listening
Not enough data
8.1
803
Not enough data
7.3
704
Not enough data
8.2
517
Not enough data
8.3
522
Not enough data
7.8
488
Not enough data
7.8
477
Agentic AI - Social Media Listening Tools
Not enough data
6.5
83
Not enough data
6.4
84
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Management & Analysis
Not enough data
6.9
779
Not enough data
7.9
788
Not enough data
8.0
481
Not enough data
7.8
464
Influencer Marketing
Not enough data
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Agentic AI - Influencer Marketing Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Generative AI
Not enough data
6.6
155
Not enough data
6.7
152
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
7.9
482
Not enough data
7.9
413
Not enough data
8.0
388
Outreach
Not enough data
8.1
427
Not enough data
7.5
146
Not enough data
7.7
349
Reporting
Not enough data
8.5
476
Not enough data
8.3
361
Not enough data
8.1
408
Agentic AI - Media and Influencer Targeting
Not enough data
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
User Rights/Roles
Not enough data
7.7
305
Not enough data
8.0
326
Categories
Categories
Shared Categories
Echobox Social and Meltwater are categorized as Social Media Management and Social Media Analytics
Unique Categories
Echobox Social has no unique categories
Reviews
Reviewers' Company Size
Echobox Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Online Media
44.3%
Newspapers
14.4%
Publishing
11.3%
Media Production
9.3%
Broadcast Media
6.2%
Other
14.4%
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.4%
Discussions
Can I please make a suggestion to improve user experience?
2 Comments
Official Response from Echobox Social
Hi Maribelle,
Thank you for this suggestion - we’ve passed it along to our Product team.
Should you have any other feature suggestions, we would love...Read more
How do i use it with INstagram
1 Comment
Official Response from Echobox Social
Hi Tribune Online,
You can use Echobox to post articles to your Instagram feed or to an Instagram Story, as well as to share photos to your Instagram...Read more
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
