Compare Drift and Introhive 
At a Glance
Market Segments
Mid-Market (51.6% of reviews)
Mid-Market (48.2% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
No pricing available
Drift
Star Rating
(1,251)4.4 out of 5
Market Segments
Mid-Market (51.6% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansIntrohive
Star Rating
(84)4.5 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IntrohiveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Introhive excels in Lead Qualification with a score of 9.4, while Drift's score of 8.2 indicates it may not be as robust in this area. Reviewers mention that Introhive's ability to qualify leads effectively has significantly improved their sales processes.
- Reviewers mention that Drift shines in Live Chat functionality, scoring 9.1 compared to Introhive's 8.9. Users on G2 appreciate Drift's real-time engagement capabilities, which enhance customer interaction and support.
- Users say that Introhive's Data Entry feature is highly rated at 9.6, making it easier for teams to manage and input data efficiently. In contrast, Drift's score of 8.0 suggests that users may face challenges in this area.
- G2 users report that Introhive's Quality of Support is rated at 9.1, indicating a strong customer service experience, while Drift's score of 8.8 shows it may not provide the same level of support. Reviewers mention that prompt and helpful support from Introhive has been a key factor in their satisfaction.
- Users report that Drift's Customization Interface is rated at 8.5, which allows for a more tailored user experience, while Introhive's score of 8.5 indicates it is on par but may lack some of the flexibility that Drift offers. Reviewers mention that the ability to customize chat features in Drift has been particularly beneficial for their branding.
- Reviewers mention that Introhive's Data Sourcing feature scores 8.5, which is crucial for accurate and comprehensive data management, while Drift's score in this area is not specified, suggesting it may not be as strong. Users on G2 appreciate Introhive's ability to source and manage data effectively, which enhances their overall productivity.
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Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Introhive
No pricing availableFree Trial
Drift
Free Trial is available
Introhive
No trial information availableRatings
Meets Requirements
8.7
1,014
8.7
68
Ease of Use
8.7
1,027
9.0
70
Ease of Setup
8.5
505
7.9
51
Ease of Admin
8.5
472
8.4
50
Quality of Support
8.8
935
9.1
69
Has the product been a good partner in doing business?
8.9
471
9.0
51
Product Direction (% positive)
8.9
992
8.5
62
Features by Category
Data Availability
Not enough data
8.4
41
Not enough data
8.3
41
Not enough data
7.1
34
|
Verified
Not enough data
Not enough data
Data Accuracy
Not enough data
7.8
41
Not enough data
7.7
40
Not enough data
Not enough data
Platform
Not enough data
7.0
18
Not enough data
8.1
27
|
Verified
Not enough data
8.5
31
Not enough data
7.3
26
|
Verified
Not enough data
6.1
17
|
Verified
Not enough data
7.5
24
Features
Not enough data
8.9
19
Not enough data
8.5
38
Not enough data
8.1
30
|
Verified
Not enough data
8.4
21
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.2
36
|
Verified
Not enough data
8.7
38
|
Verified
Not enough data
7.7
31
|
Verified
Not enough data
8.5
22
|
Verified
Messenger
8.5
203
|
Verified
Not enough data
8.2
201
|
Verified
Not enough data
9.1
273
|
Verified
Not enough data
8.5
250
|
Verified
Not enough data
Channels
7.9
116
|
Verified
Not enough data
8.9
249
|
Verified
Not enough data
7.7
91
|
Verified
Not enough data
7.6
81
|
Verified
Not enough data
7.8
90
|
Verified
Not enough data
Customers
8.6
224
|
Verified
Not enough data
8.4
202
|
Verified
Not enough data
8.1
241
|
Verified
Not enough data
8.7
240
|
Verified
Not enough data
8.5
244
|
Verified
Not enough data
Lead Facilitation
8.9
315
|
Verified
Feature Not Available
8.2
309
|
Verified
9.4
12
|
Verified
8.2
288
|
Verified
Feature Not Available
8.7
304
|
Verified
Feature Not Available
Organization
8.0
265
|
Verified
9.0
13
|
Verified
8.0
269
|
Verified
9.6
15
|
Verified
8.3
276
|
Verified
9.2
16
|
Verified
Performance Analysis
7.8
241
|
Verified
9.4
11
|
Verified
8.0
261
|
Verified
9.4
12
|
Verified
Sales Analysis
7.5
215
|
Verified
9.4
12
|
Verified
7.7
221
|
Verified
9.6
12
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Data Availability
8.1
56
Not enough data
8.2
57
Not enough data
8.1
53
Not enough data
Platform Additional Functionality
8.7
55
Not enough data
8.4
53
Not enough data
8.2
49
Not enough data
8.1
61
Not enough data
8.8
61
Not enough data
Responses
8.2
280
Not enough data
8.3
268
Not enough data
8.4
303
Not enough data
8.1
273
Not enough data
8.0
228
Not enough data
Platform
8.9
309
Not enough data
8.4
291
Not enough data
8.4
275
Not enough data
8.1
281
Not enough data
7.9
240
Not enough data
8.4
261
Not enough data
8.2
286
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Conversational Platform
8.6
167
Not enough data
8.4
117
Not enough data
8.7
128
Not enough data
8.6
92
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
147
Not enough data
8.7
138
Not enough data
8.4
92
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
9.2
541
|
Verified
Not enough data
8.5
537
|
Verified
Not enough data
7.8
322
|
Verified
Not enough data
8.6
413
|
Verified
Not enough data
7.8
188
Not enough data
Internal Use
8.4
460
|
Verified
Not enough data
8.7
470
|
Verified
Not enough data
8.5
471
|
Verified
Not enough data
8.2
408
|
Verified
Not enough data
8.3
371
|
Verified
Not enough data
8.0
401
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Data Sourcing
Not enough data
8.5
14
Not enough data
8.2
14
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
8.2
13
Predictive Analytics
Not enough data
8.8
13
Not enough data
8.8
13
Not enough data
8.6
12
Not enough data
8.6
11
Sales Management
Not enough data
8.5
11
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
9.1
11
Functionality
Not enough data
8.2
30
Not enough data
8.1
30
Not enough data
8.5
28
Not enough data
8.4
24
Not enough data
8.4
16
Management
Not enough data
8.3
28
Not enough data
8.6
29
Not enough data
8.7
15
Not enough data
8.6
16
Not enough data
9.0
16
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Drift and Introhive are categorized as AI Sales Assistant
Unique Categories
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Introhive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.7%
Information Technology and Services
20.6%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.4%
Legal Services
27.7%
Accounting
20.5%
Law Practice
9.6%
Information Technology and Services
8.4%
Management Consulting
7.2%
Other
26.5%
Most Helpful Reviews
Drift
Most Helpful Favorable Review
Justin M.
Verified User in Information Technology and Services
There's been a lot to like so far. The product is extremely intuitive to use and has allowed every member of our company to interact with users with ease. Pushing notifications to Slack has allowed the entire team to see what's going on with our users, and...
Most Helpful Critical Review
Ryan N.
Verified User in Financial Services
Having been with Drift for 3 years the best summary I can give is that this is a company in decline. We recently decided not to renew. First year we had a full customer success manager with QBR's, 2nd year we had a customer success manager, I mean i knew...
Introhive
Most Helpful Favorable Review
Kyle A.
Verified User in Information Technology and Services
Introhive has been such a great solution for us. It is brilliant at helping us to discover relationships across our group as well as automating a lot of this and overall simplifying tedious work. It's helped us get new business from existing relationships...
Most Helpful Critical Review
Verified User in Information Technology and Services
Some of the integrations need a little work. For instance, multiple leads are often created when there should really only be one. Perhaps this is on the sales team though. Their data cleaning service also needs some work. Have yet to find a lead that...
Justin M.
Verified User in Information Technology and Services
There's been a lot to like so far. The product is extremely intuitive to use and has allowed every member of our company to interact with users with ease. Pushing notifications to Slack has allowed the entire team to see what's going on with our users, and...
Kyle A.
Verified User in Information Technology and Services
Introhive has been such a great solution for us. It is brilliant at helping us to discover relationships across our group as well as automating a lot of this and overall simplifying tedious work. It's helped us get new business from existing relationships...
Ryan N.
Verified User in Financial Services
Having been with Drift for 3 years the best summary I can give is that this is a company in decline. We recently decided not to renew. First year we had a full customer success manager with QBR's, 2nd year we had a customer success manager, I mean i knew...
Verified User in Information Technology and Services
Some of the integrations need a little work. For instance, multiple leads are often created when there should really only be one. Perhaps this is on the sales team though. Their data cleaning service also needs some work. Have yet to find a lead that...
Discussions
Do I have to completely remove all of my lead capture forms?
2 comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Which CRM systems does Introhive currently support?
1 comment
Official Response from Introhive
Introhive can integrate with Salesforce.com, Microsoft Dynamics CRM, Oracle Sales Could, LexisNexis InterAction, SAP Cloud for Sales, and NetSuiteRead more
How do you use an Introhive?
1 comment
JA
In my view there are three primary ways to use Introhive:
1) Uploading contacts, appointments, and interactions into CRM takes the manual entry away and...Read more
What does Introhive do?
1 comment
JA
Uses technology and AI to automate CRM data entry. It also can help cleanse data, identify sales opportunities, and arm the team with up to date information...Read more
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