G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CrowdTangle. Users appreciate its intuitive interface and powerful analytics, making it a preferred choice for social media management.
Users say that the implementation process for Sprout Social is notably smooth, with many highlighting the ease of setup and onboarding. In contrast, CrowdTangle users have mentioned some challenges with initial configuration, which can hinder getting started quickly.
Reviewers mention that Sprout Social's robust features, such as the ability to publish across multiple channels simultaneously, greatly enhance day-to-day usability. This feature is particularly praised for saving time and simplifying social media management tasks.
According to verified reviews, both platforms offer valuable insights, but Sprout Social's analytics module is frequently highlighted for its clarity and actionable data tracking. Users find it easier to derive performance insights compared to the more complex data presentation in CrowdTangle.
Users appreciate the quality of support provided by Sprout Social, with many noting responsive customer service and helpful resources. While CrowdTangle also receives positive feedback for its support, it doesn't match the level of satisfaction reported by Sprout Social users.
Reviewers highlight that CrowdTangle offers unique features for competitive analysis, allowing users to see how their posts perform against competitors. However, this strength is somewhat overshadowed by Sprout Social's overall higher satisfaction and usability ratings.
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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