Compare CrowdTangle and Sprout Social 
At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
CrowdTangle
Star Rating
(36)4.3 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CrowdTangleSprout Social
Star Rating
(3,822)4.4 out of 5
Market Segments
Small-Business (46.2% of reviews)
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprout Social excels in its Content Calendar feature, scoring a remarkable 9.1, which allows for seamless scheduling and planning of social media posts. In contrast, CrowdTangle lacks a dedicated content calendar, which may hinder users looking for comprehensive planning tools.
- Reviewers mention that Sprout Social's Post Performance analytics, rated at 8.8, provide in-depth insights into how individual posts are performing across various platforms. Meanwhile, CrowdTangle's post performance analytics, rated at 8.0, are seen as less robust, leading to a less detailed understanding of content effectiveness.
- G2 users highlight Sprout Social's superior Social Engagement capabilities, with a score of 8.6, which facilitates better interaction with audiences. Users on G2 note that CrowdTangle's engagement features, rated at 6.8, are limited, making it less effective for brands focused on building community and interaction.
- Reviewers mention that Sprout Social's Report Customizability is a standout feature, scoring 8.1, allowing users to tailor reports to their specific needs. In contrast, CrowdTangle's report customizability, rated at 7.7, is perceived as less flexible, which may restrict users who require detailed and personalized reporting.
- Users say that Sprout Social's Quality of Support is highly rated at 8.7, with many reviewers praising the responsiveness and helpfulness of the support team. Conversely, CrowdTangle's support, rated at 8.5, while still good, does not receive the same level of acclaim, indicating a potential area for improvement.
- Users report that Sprout Social's Ease of Setup is rated at 8.7, making it user-friendly for new customers. In comparison, CrowdTangle's ease of setup, rated at 7.8, is noted as more challenging, which could deter users who prefer a straightforward onboarding experience.
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Pricing
Entry-Level Pricing
CrowdTangle
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
CrowdTangle
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
8.3
20
8.5
3,398
Ease of Use
8.5
20
8.8
3,431
Ease of Setup
7.8
6
8.7
2,012
Ease of Admin
8.1
6
8.8
1,588
Quality of Support
8.5
18
8.7
3,048
Has the product been a good partner in doing business?
8.3
6
8.8
1,552
Product Direction (% positive)
7.3
17
8.9
3,333
Features by Category
Social Analytics
7.7
5
7.9(won by 0.2)
1701
7.0
5
8.0(won by 1.0)
1884
8.0
5
8.8(won by 0.8)
2045
Not enough data
7.4(won by default)
1368
Not enough data
7.4(won by default)
1385
Not enough data
7.7(won by default)
1140
Not enough data
7.4(won by default)
1081
Reports & Dashboards
7.7
5
8.1(won by 0.4)
1899
8.0
5
8.7(won by 0.7)
1972
8.3
5
8.5(won by 0.2)
1815
Not enough data
Feature Not Available
Content & Collaboration
Not enough data
9.0
1684
Not enough data
8.0
1502
Not enough data
8.3
1543
Not enough data
8.1
1467
Not enough data
8.4
1570
Not enough data
Feature Not Available
Social Management
Not enough data
8.7
2667
Not enough data
8.9
2658
Not enough data
8.2
2317
Not enough data
8.6
2620
Not enough data
Feature Not Available
Not enough data
8.1
1398
Not enough data
7.7
992
Monitoring & Listening
Not enough data
8.6
1376
Not enough data
7.1
920
Not enough data
8.3
680
Not enough data
8.1
665
Not enough data
7.9
642
Not enough data
8.1
669
Data Management & Analysis
Not enough data
7.6
686
Not enough data
8.7
1444
Not enough data
8.2
710
Not enough data
8.0
619
Generative AI
Not enough data
7.5
431
Not enough data
7.3
424
Process
Not enough data
8.6
996
Not enough data
8.2
795
Not enough data
7.9
562
Channels
Not enough data
Feature Not Available
Not enough data
9.0
1051
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.6
686
Not enough data
8.6
978
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CrowdTangle and Sprout Social are categorized as Social Media Analytics
Unique Categories
CrowdTangle has no unique categories
Sprout Social is categorized as Social Customer Service, Social Media Suites, Social Media Management, and Social Media Listening Tools
Reviews
Reviewers' Company Size
CrowdTangle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Online Media
28.1%
Publishing
15.6%
Sports
9.4%
Broadcast Media
9.4%
Newspapers
6.3%
Other
31.3%
Marketing and Advertising
21.4%
Non-Profit Organization Management
6.3%
Higher Education
4.8%
Information Technology and Services
3.7%
Financial Services
3.5%
Other
60.4%
Most Helpful Reviews
CrowdTangle
Most Helpful Favorable Review
Allyson X.
Verified User in Higher Education
I like how easy it is to manage and how insightful it is.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Please bring back Twitter monitoring! CrowdTangle used to allow users to compile tweets and then email those tweets to ourselves. My team and I used it daily and would love to use it again.
Sprout Social
Most Helpful Favorable Review
Stephany S.
Verified User in Gambling & Casinos
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Most Helpful Critical Review
Mateusz P.
Verified User in Sporting Goods
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...
Allyson X.
Verified User in Higher Education
I like how easy it is to manage and how insightful it is.
Stephany S.
Verified User in Gambling & Casinos
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Verified User in Marketing and Advertising
Please bring back Twitter monitoring! CrowdTangle used to allow users to compile tweets and then email those tweets to ourselves. My team and I used it daily and would love to use it again.
Mateusz P.
Verified User in Sporting Goods
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...
Alternatives
Discussions
CrowdTangle has no more discussions with answers
Is there a place of education for users?
6 comments
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
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